User`s guide

Administrator’s Guide for Polycom HDX Systems
11–14 Polycom, Inc.
System Log Settings in the Polycom HDX Web Interface
To configure system log settings using the Polycom HDX web interface:
1 In your web browser address line, enter the HDX system’s IP address.
2 Enter the Admin ID as the user name (default is
admin ), and enter the
Admin Remote Access Password, if one is set.
3 Click Diagnostics > System Log > System Log Settings.
4 Configure these settings:
Downloading EagleEye Director Logs
The Polycom EagleEye Director logs contain important status and debug
information that is not included in the logs available for the HDX system.
Follow these steps to download the log information to a USB device:
1 Attach a USB storage device formatted in FAT32 to the back panel of the
EagleEye Director.
Setting Description
Log Level Sets the minimum log level of messages stored in the
Polycom HDX system flash memory. DEBUG logs all
debugging messages. INFO logs all debug, informational,
and warning messages. WARNING logs all warning and
error messages.
Polycom recommends leaving this setting at the default
value of DEBUG.
Remote Logging
Enabled
Specifies whether remote logging is enabled. Enabling
this setting causes the Polycom HDX system to send
each log message to the specified server in addition to
logging it locally.
The system immediately begins forwarding its log
messages when you click Update.
Encryption is not supported for remote logging, so
Polycom recommends remote logging only for secure,
local networks.
Remote Log Server Specifies the domain name or IP address of the syslog
server. The server must support the standard syslog
protocol (RFC 3164).
Enable ISDN Trace Logs additional ISDN connectivity information.
Enable H.323 Trace Logs additional H.323 connectivity information.
Enable SIP Trace Logs additional SIP connectivity information.