Owner`s manual

12
No. L-A2-17506
REV 3 - 0603021604
TROUBLESHOOTING YOUR GAS LOG SET
SYMPTOM CAUSE SOLUTION
1. Excessive smoking and
sooting.
(Note: like burning natural
fi rewood, your Real-Fyre
gas log set is designed to
burn with a yellow smoky
fl ame. Some sooting is
common and desireable.)
A. Poor draft or down draft. A. Check for chimney
blockage. Be sure chimney
is at least 3’ taller than
anything within 10’ of it in
all directions. If not, consult
a chimney sweep. Chimney
cap or fan may help. Under
severe conditions, you may
need to spen a window
near the fi replace about 1”
to 2” when burning the log
set.
B. Improper set for gas used. B. Use only a Natural Gas set
with Natural Gas. Use only
an L.P. (propane) gas set
with L.P. (propane) gas.
C. Damper closed. C. Open damper fully when
operating gas log set.
D. Set is positioned too close
to the front fo the fi rebox.
D. Move set so that the back
of the grate touches the
back wall of the fi rebox.
E. Improper log placement. E. Be sure the bottom logs
are spaced at least 3”
apart. Top logs should be
placed to minimize fl ame
impingement.
F. Flue is less than 8” in
diameter.
F. Remove the log set.
Inadequate fi replace
ventilation.
G. Air mixer on propane set is
closed.
G. Open air mixer completely.
2. Low fl ame. A. Incorrect log set for type of
gas used.
A. Consult your dealer for
proper set.
B. Insuffi cient gas supply. B. Other gas appliances
may be competing for gas
supply. Consult installer
or plumber. Orifi ce size
is based upon 7” w.c.
pressure for Natural Gas
and 11” w.c. pressure L.P.
gas. Plumbing must supply
adequate pressure.
C. Blockage or kink in
connector kit, plumbing or
burner orifi ce.
C. Clean out blockage. If
connector kit is kinked,
replace it.
D. Valve not fully open. D. Open valve fully.
R
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F
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N
C
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