Spec Sheet 1
44
BURNER NOT BURNING EVENLY
A. Burner ports clogged A. Clean burner ports.
B. Top burner lights; bottom burner has delayed
ignition or does not light
B1. Check gas pressure. Can be caused by too small of a gas line
(see Section 1, A1 of this table).
B2. Low propane fuel gas level. Vacuum burner tube for soot blockage
and fi ll propane tank.
B3. Flash tube (if present) blocked. Clear blockage.
ODORS
A. New burner system (break-in period) A. Burn unit for four to six hours with damper, doors, or windows open.
Allow odors to dissipate.
B. Odors created by aerosol sprays, detergents,
household chemicals, insecticides, new home,
new carpet, or new paint
B. When these odors are drawn into the fi replace, this may cause
objectionable odors. Thoroughly ventilate the area before restarting
your burner system.
C. Gas leak C. Shut off gas, if possible. Follow instructions on front page. Have
a qualifi ed professional service technician or the gas company
correct all leaks.
TROUBLESHOOTING (Cont.)
HIGH CO - CARBON MONOXIDE DETECTORS IN HOME TURNING ALARM ON
A. High CO levels A. TURN OFF UNIT IMMEDIATELY. Call a qualifi ed professional
service technician or your gas supplier.
CONDENSATION
A. High room humidity and cold walls or windows will
create condensation in room
A. Open a window or damper slightly.
LOW FLAME HEIGHT
A. Low gas pressure A. Check gas pressure (see Section 1, A1 of this table).
B. Household propane tank running low B. Fill Tank completely.
C. Supply valve not fully open C. Open supply valve fully.
D. Blockage or kink in fl ex connector kit, plumbing,
or burner orifi ce
D. Clean out blockage. If fl ex connector is kinked, replace it.
E. Remote set on low fl ame (if option available) E. Adjust fl ame with remote transmitter.
POSSIBLE CAUSE SOLUTIONS
ODS PILOT WILL NOT LIGHT
A. ODS pilot fl ame lifting off thermocouple/generator A. Check gas pressure (see Section 1, A1 of this table).
B. Piezo spark not lighting ODS pilot B. Check to make sure piezo is sparking when pressing / turning
igniter. (Note: You may need to press / turn igniter several times
to ignite ODS pilot.) See LIGHTING INSTRUCTIONS section.
C. Igniter electrode wire loose C. Check wiring and reconnect any loose wiring
D. Igniter electrode positioned incorrectly D. Contact your dealer for service
E. Gas supply off/manual shutoff valve closed E. Turn on gas supply or open manual shutoff valve.
F. Air in gas line F. Hold control knob to bleed the line and repeat LIGHTING
INSTRUCTIONS until air is removed.
G. Pilot hood blocked G. Check for debris or dirt / Clean pilot
H. Dead batteries (if applicable) H. Replace batteries as needed.
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