Specifications
31 
Issue  Probable Cause  Resolution 
•  Loose or broken connection to the 
PCB Assembly 
•  Secure the cable connector to the PCB 
assembly or replace the control PCB 
cover 
The “CLOSE DELAY” 
switch is not working 
properly. 
•  Defective “CLOSE DELAY” switch  •  Replace the control PCB cover 
•  Loose or broken wires to the limit 
switches or the PCB assembly 
•  Secure or replace the cable assembly 
•  Defective “Open” limit switch  •  Replace the appropriate switch 
Motor continues to run 
after the door is fully 
opened.  
•  Defective controller unit  •  Replace the controller unit 
•  Spilled soft drink syrup residue is 
under the door and on the weather 
stripping of guide block 
•  Clean the weather stripping, counter 
and door guides on the bottom of the 
door with soda water 
•  Door are dragging on the counter 
top 
•  Adjust the door height and alignment. 
(Refer to the adjustments section of 
this manual) 
•  Defective motor assembly 
Ø  To test for a defective motor, 
open and close the door with 
the power “OFF”. If the motor 
is faulty, the red/green 
“MOTOR RUN” lamp will not 
illuminate 
•  Replace the defective motor assembly 
•  Defective CONTROLLER unit  •  Replace the CONTROLLER unit 
The door does not fully 
close and goes into 
AUTOREVERSE to the 
fully open position. 
Door may be sluggish in 
operations. 
The “CURRENT 
DETECT” lamp will be 
illuminated before the 
“CLOSE DETECT” 
lamp goes out. 
(BEFORE REPLACING 
THE MOTOR CALL 
READY ACCESS FOR 
FURTHER 
INSTRUCTIONS) 
•  Loose Cable and Chain  •  Tighten the cable pulley 
•  Loose or broken connection to the 
PCB assembly 
•  Secure or replace the cable assembly 
•  Defective CONTROLLER unit  •  Replace the CONTROLLER unit 
The “BEAM TEST” 
switch is not working 
properly. 
The “BEAM BREAK” 
lamp is not illuminated 
and the door do not 
open. 
•  Defective PCB assembly  •  Replace the PCB assembly 










