User manual

User Manual 13
1.8 Call Center ..............................................................................................................86
1.8.1 Log-in/Log-out, Wrap-up ..........................................................................................86
1.8.2 Incoming Call Distribution Group Monitor ................................................................88
1.8.3 Manual Queue Redirection ......................................................................................90
1.9 User-supplied Equipment......................................................................................92
1.9.1 Doorphone/Door Opener .........................................................................................92
1.9.2 Host PBX..................................................................................................................93
1.9.3 Voice Processing System.........................................................................................94
1.10 Walking Extension ...............................................................................................100
1.10.1 Walking Extension..................................................................................................100
1.11 Display Proprietary Telephone ...........................................................................101
1.11.1 Call Log ..................................................................................................................101
1.11.2 Directories..............................................................................................................105
1.11.3 System Feature Access .........................................................................................108
2 Manager Operation......................................................................109
2.1 Control Features ..................................................................................................110
2.1.1 Extension Control...................................................................................................110
2.1.2 Time Service Mode Control ...................................................................................110
2.1.3 Dial Tone Transfer ..................................................................................................111
2.1.4 External Background Music (BGM)........................................................................112
2.1.5 Outgoing Messages (OGM) ...................................................................................112
3 Customizing Your Phone & System........................................... 115
3.1 Personal Programming........................................................................................116
3.1.1 Personal Programming...........................................................................................116
3.1.2 Settings on the Programming Mode.......................................................................117
3.1.3 Customizing the Buttons ........................................................................................126
3.2 Manager Programming ........................................................................................131
3.2.1 Programming Information.......................................................................................131
3.2.2 Manager Programming ..........................................................................................132
3.3 System Programming ..........................................................................................133
3.3.1 Programming Information.......................................................................................133
3.3.2 System Programming.............................................................................................135
4 Appendix ......................................................................................139
4.1 Troubleshooting ...................................................................................................140
4.1.1 Troubleshooting......................................................................................................140
4.2 Feature Number Table .........................................................................................143
4.2.1 Feature Number Table............................................................................................143
4.3 Tone.......................................................................................................................150
4.3.1 Tone .......................................................................................................................150
4.4 Revision History...................................................................................................154
4.4.1 KX-TDA100/KX-TDA200 Version 1.1 .....................................................................154
Index ...................................................................................................155