Specifications

NDA-24213 CHAPTER 7
Page 83
Issue 3.0
ACD Menu Commands
View Menu
3. View Menu
The View Menu controls the behavior of the Toolbars, the Workbook area, and the Status Bar on the console
screen.
Figure 7-4 Console Screen
The
Toolbar
areas shown in Figure 7-4 are the
MAT
command toolbar, the
Reports
toolbar, the
Utilities
toolbar,
and the
Personal
toolbar.
• The
MAT toolbar
icons provide one of the three ways to access MAT commands.
• Reports can be generated by use of the
Report toolbar
icons as well as from the Data Entry screen List
button.
• The
Utilities toolbar
icons are for use by technical staff in maintaining the database and monitoring ACD
functions.
• The
Personal toolbar
can be named to suit your purpose and can include any icons you wish to use.
CCWX
Utilities
toolbar
MAT toolbar
Reports toolbar
Personal toolbar
Workbook area
Status bar
Status
AVI