Specifications

CHAPTER 7 NDA-24213
Page 82
Issue 3.0
ACD Menu Commands
File Menu
1. File Menu
The File menu contains the
Exit
command, which provides an orderly exit from the program.
2. Server Menu
The Server Menu comprises:
a. The
ACD Server
option with two choices:
1.
Connect
, to connect to the ACD Server.
To connect to the Server, you can select the
Server
menu command, choose
ACD Server
, and choose
Connect
(see Figure 7-2).
Figure 7-2 ACD Server Connection
The
Server Name dialog box
displays. If the correct name of the designated server displays, click
OK
(see Figure 7-3). If the server name displayed is not correct, type in the correct server name or
server IP address and click
OK
. When the CCWX symbol begins to spin, you have established
connectivity with the ACD Server.
Figure 7-3 Server Name Dialog
2.
Disconnect
, to disconnect from the ACD Server. This command is active only when the Server is
connected.
b. The
Trace Server
option with two choices:
1.
Connect
, to connect to the Server providing trace procedures. When connected to this Server, the
Output Window command
option under the
Window menu
displays trace data to a blue screen area
which opens beneath the main console screen. This data is for the use of technicians in tracing and
diagnosing Server and Client behavior.
2.
Disconnect
, to disconnect from the Server providing trace procedures. This command is active only
when the Trace Server is connected.