Specifications

NDA-24213 CHAPTER 6
Page 63
Issue 3.0
Installation
CallCenterWorX CD-ROM Installation Instructions
STEP 4: The CallCenterWorX Setup Finish screen displays. If you would like to view the
README
file, check
that box. If you would like to launch the CallCenterWorX MAT program now, check that box. Click
the
Finish
button to complete the setup of the ACD MAT Client option.
Figure 6-15 Setup FInish - MAT Client
If you have chosen to install the entire CallCenterWorX suite (both ACD and MIS programming), the
setup program will automatically continue with the MIS portion of the installation (see this chapter,
Heading 3.4, “MIS Installation Option”).
If you are installing only the ACD MAT Client programming, see this chapter, Heading 4, “Starting
CallCenterWorX ACD,” for procedures needed for the initial ACD startup.