Specifications

NDA-24213 CHAPTER 6
Page 51
Issue 3.0
Installation
Security Key Installation Instructions
CHAPTER 6 Installation
1. Security Key Installation Instructions
The CallCenterWorX Version 2 Security Key and MIS Security Key are 25-pin connectors that attach to your
computer’s parallel printer port. This key must be installed before running the CallCenterWorX program. The
CallCenterWorX Version 1 Security Key is not compatible with Version 2 of this application.
STEP 1: Locate the Security Key (Figure 6-1).
• CallCenterWorX Version 2 Security Keys support different numbers of logged-on agents (10, 20,
30, 40, 60, or 80) depending on the size of system installed. You have the option to change to a
different Security Key at a later time if you want to increase the capacity of your CallCenterWorX
system.
Note:
The 10-agent key does not support Infolink.
• You may have also received one or more MIS Security Keys if you are using a configuration
option calling for one or more MIS PCs.
Figure 6-1 Security Key
STEP 2: Install the CallCenterWorX Version 2 Security Key or MIS Security Key:
(a) Attach the Security Key to your computer’s parallel printer port (see Figure 6-2).
(b) Tighten the screws to connect the key securely to the port.
(c) If a printer is connected to your computer, disconnect the printer cable from your computer;
attach the Security Key; then attach the printer cable to the outside connector of the Security
Key.
Figure 6-2 Connecting the Security Key
Plug the Security Key into the parallel
printer port on the back of your computer.