Specifications

CHAPTER 5 NDA-24213
Page 44
Issue 3.0
Configuration Procedures
Configuring the ACD Computers
Figure 5-4 ACD Computer Setup for Use with Remote MIS PC via RS-232
Read MIS menu and
command
descriptions
(Chapter 8)
Perform initial
startup of MIS
choosing RS-232
(Chapter 10)
Close MIS
system
Start
CallCenter
WorX
ACD
(Chapter 6)
Read ACD menu and
command
descriptions
(Chapter 7)
Program ACD
system
(Chapter 9)
Installation
complete
Close ACD
system
If needed,
complete MIS PC
setup for RS-232
(Heading 2.2)
Set ACD
Tenant Data
I/O Ports for MIS
(Chapter 9)
Set ACD
Communication
Data I/O Ports for
MIS
(Chapter 9)
Verify all system
requirements available
(Chapter 2)
Complete connections
(Chapter 3)
Complete programming
PBX and D
terms
(Chapter 4)
Install CallCenter
WorX
Version 2 Security Key
(Chapter 6)
Assemble information
(Chapter 6)
Install complete
CallCenter
WorX
suite
or
ACD Server and MAT
Client
(Chapter 6)