Specifications

NDA-24213 CHAPTER 4
Page 29
Issue 3.0
Programming the PBX and the D
term
Programming the ACD Position Prime Line and My Line
DESCRIPTION DATA
Assign the ACD virtual line to
the My Line.
(1) Primary Extension (CM10)
(2) ACD virtual line (CM11)
Assign ACD virtual line for
originate suppress.
Assign ACD Pilot number as
monitored number.
Assign ACD Group number.
(Y) = 1
(1) ACD virtual line
(2) 2: Originate suppress
(Y) = 1
(1) ACD Pilot number
(2) 3: Monitored number
(Y) = 2
(1) XXXX ACD Pilot number
(2) 00-15 Group number
Note
:
Only assign the ACD Pilot number.
Tenant (Y) = 04
(1) X-XXXX (ACD Position, Agent, and
Pilot)
(2) 01 Tenant 01
09 Tenant 09
END
CM93
CM17
CM12