Specifications

CHAPTER 2 NDA-24213
Page 16
Issue 3.0
System Requirements
Remote MIS PC Using RS-232
6. Remote MIS PC Using RS-232
The following hardware, software, and information are required to install a CallCenterWorX remote MIS PC
using serial RS-232 connection.
Table 2-5 System Requirements for Remote MIS PC via Serial RS-232
Note 1:
Must have video card and driver to support 1024 x 768 resolution.
Note 2:
Windows 95 OSR 2.5 4.00.1111 is required for Year 2000 compliance.
Minimum Requirements
Computer
Pentium 266 Mhz processor or higher
64 MB RAM or more
30 MB available hard-disk space or more
15” or larger SVGA monitor
Note 1
1 floppy-disk drive or other data storage device
4X CD-ROM drive
1 parallel port for connection of Security Key
MS-compatible mouse
Computer Hardware
MIS Security Key
Software
Microsoft Windows NT 4.0 with Service Pack 5 or higher, or Windows 95, or
Windows 98
Note 2
CallCenterWorX software CD-ROM
Hardware
ACD computer connected to PBX
RS-232 Cable to run from ACD computer COM Port to remote MIS PC COM
Port