Specifications

NDA-24213 CHAPTER 2
Page 15
Issue 3.0
System Requirements
Remote MIS PC Using TCP/IP
5. Remote MIS PC Using TCP/IP
The following hardware, software, and information are required to install a CallCenterWorX remote MIS PC
using TCP/IP.
Table 2-4 System Requirements for Remote MIS PC via TCP/IP
Note 1:
Must have video card and driver to support 1024 x 768 resolution.
Note 2:
Windows 95 OSR 2.5 4.00.1111 is required for Year 2000 compliance.
Minimum Requirements
Computer
Pentium 266 Mhz processor or higher
64 MB RAM or more
30 MB available hard-disk space or more
15” or larger SVGA monitor
Note 1
1 floppy-disk drive or other data storage device
4X CD-ROM drive
1 parallel port for connection of Security Key
MS-compatible mouse
Network card (such as 3Com Etherlink III)
Computer Hardware
MIS Security Key
Software
Microsoft Windows NT 4.0 with Service Pack 4, or Windows 95, or Windows 98
Note 2
CallCenterWorX software CD-ROM
Information
IP addresses and host name information for PBX and ACD and remote MIS PCs
Hardware
ACD computer connected to PBX via TCP/IP
10 Base T Twisted 2P Cable of correct length