Specifications

CHAPTER 11 NDA-24213
Page 248
Issue 3.0
CallCenterWorX Online Help
Navigating the Help System
3. Navigating the Help System
The Help topics are grouped according to function and content within three tabs: Contents, Find, and Index. For
example, when you open the MIS Help, the following Help Topics window displays:
Figure 11-1 Help Topics Window - Contents Tab
3.1 Contents Tab
The Contents tab is intended to be used as an online Table of Contents. Figure 11-2 provides samples of the
Closed Book, Open Book and Help Topic bullets:
• Double-clicking a Closed Book Bullet displays all the help topics contained within the book.
• Double-clicking an Open Book Bullet closes the book and all of its help topics.
• Double-clicking a Help Topic Bullet displays the Help topic window for that bullet
.
Figure 11-2 Content Tab Bullets