Specifications

NDA-24213 CHAPTER 10
Page 239
Issue 3.0
MIS Procedures
Reports
12.8 Types of Graphs
CallCenterWorX MIS can generate the following types of graphical representations of reports:
12.8.1 Line graph
The Line graph draws a line connecting the data points of a group. The markers used in this graph are
called widgets. Choose
Line plot, with point markers
to display this type of graph.
12.8.2 Line Only graph
A Line Only graph is a Line graph without the widgets. Choose
Line plot, no markers
to display this
type of graph.
12.8.3 Step graph
The Step graph is similar to a Line graph except that horizontal and vertical line segments (forming a
step) connect the data points of a group. Choose
Step chart, with point markers
to display this type
of graph.
12.8.4 Step Line Only graph
A Step-Line Only graph is a Step graph with no widgets. Choose
Step chart, no markers
to display
this type of graph.
12.8.5 Vertical Bar graph
In a Vertical Bar graph, the data values are indicated by the vertical extent of individual rectangles.
Choose
Vertical bars
to display this type of graph.