Specifications

NDA-24213 CHAPTER 9
Page 207
Issue 3.0
ACD Procedures
Backup Database
STEP 4:
ACD Database Summary
(a)
Backup
The date, hour, and minute of the current backup of the database.
(b)
Modified
The date, hour, and minute of the last modification to the data in this backup.
(c)
Version
The version of the software used in this backup.
(d)
Tenants
The number of Tenants configured in this backup of the database.
(e)
Splits
The number of Splits configured in this backup of the database.
(f)
Positions
The number of Agents configured in this backup of the database.
(g)
Agents
The number of Agents configured in this backup of the database.
(h)
Pilots
The number of Pilots configured in this backup of the database.
STEP 5:
File Database Summary
The items are the same as for the ACD Database Summary above. The statistics in the File Database
Summary are for comparison to the statistics in the latest ACD Database Summary.