Specifications

NDA-24213 CHAPTER 9
Page 205
Issue 3.0
ACD Procedures
Backup Database
16. Backup Database
Figure 9-20 Backup Database Screen
STEP 1:
Operation
(a)
Backup
Select this option to back up the ACD database file.
(b)
Restore
Select this option to restore the database file using a previous Backup file.
STEP 2:
Database File
(a)
Drive/Directory
(1) Use the browse button (showing three dots) to open the
Select Directory
dialog box (see
Figure 9-21).
(2) Choose the drive and directory for the location of the ACD database file and press
OK