Specifications
NDA-24213 CHAPTER 9
Page 183
Issue 3.0
ACD Procedures
Position Data
STEP 4:
Split Assignment
(required)
(a)
Any Split
• Check to allow any split to work through this position; the splits will be determined by the
Logon ID.
• Leave unchecked to limit the position to the specified split.
(b)
Specified
Use the up and down arrows to limit the position to a specified split (values of 1 to 30) if
desired.
STEP 5: Press
Update
to save the new information.
STEP 6: Press
Close
to exit the data screen.