Specifications

CHAPTER 8 NDA-24213
Page 134
Issue 3.0
MIS Menu Commands
Status Screens Menu
5.3 Modify Intervals
The statistics in the Status Screens may be updated at intervals selected by the call center manager. The
Modify Intervals
option under the
Status Screens menu
opens the dialog box which modifies the refresh
rate intervals for both the Split and System Statistics Screens (see Figure 8-44).
Figure 8-44 Modify Statistic Screen Update Intervals
The available refresh rates range from 1 second to 300 seconds, and can be set by using the up and down
arrows at each parameter or by typing in a number.