Specifications

NDA-24213 CHAPTER 8
Page 129
Issue 3.0
MIS Menu Commands
Status Screens Menu
5.2.2 Hourly Statistics
Figure 8-39 System Hourly Statistics - Text Format
This screen displays activity in the total system since the beginning of the current hour. Further
information on Average Speed of Answer (ASA), Longest Waiting Call (LWC), and Grade of Service
(GOS) can be found in Chapter 14, “Terms and Concepts.”