Specifications

CHAPTER 8 NDA-24213
Page 112
Issue 3.0
MIS Menu Commands
Configuration Menu
4.12 Trunk Assignments
The Trunk Allocation window displays the Trunk Group Number, Trunk Group Name, and the Number of
Circuits allocated for each trunk group (sometimes called a “trunk route”). Circuit assignments and queuing
priorities are set in the MAT commands of CallCenterWorX ACD.
Only the Trunk Group Name can be modified in CallCenterWorX MIS.
From the
Configuration menu
, the
Trunk Assignments
command accesses the
Trunk Allocation
Window
(Figure 8-23) where a trunk group name of up to 20 characters may be assigned to a trunk group
number.
Figure 8-23 Trunk Allocation Window