EC9000i Series Scanner User Guide July 2014
EC9000i Series Scanner User Guide Compliance statements Copyright ©2014 by RDM Corporation. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopy, recording, or otherwise, without the prior written permission of RDM Corporation.
EC9000i Series Scanner User Guide Compliance statements Compliance statements FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
EC9000i Series Scanner User Guide Contents Contents Compliance statements................................................................................................................................. 3 FCC Compliance Statement ..................................................................................................................... 3 Contents .......................................................................................................................................................
EC9000i Series Scanner User Guide Contents Drivers and Applications ......................................................................................................................... 19 Operating the scanner................................................................................................................................. 20 Preparing documents ..............................................................................................................................
EC9000i Series Scanner User Guide Introduction Introduction The RDM EC9000i series scanners provide affordable functionality in a compact, efficient design. Featuring RDM’s industry leading Progressive MICR Method and imaging technology, the EC9000i series scanners deliver optimum MICR read rates and image quality. In addition, all EC9000i scanners include a franker printer and cartridge to comply with various payment industry guidelines.
EC9000i Series Scanner User Guide RDM EC9000i models and features RDM EC9000i models and features The RDM EC9000i series scanner is available in several optional model configurations. All models include an integrated ID card imager and a franker. All scanner models can also be licensed to perform optical character recognition (OCR) on documents with machine printed text (remittances, pay stubs). This can be used with different applications such as walk-in bill payment.
EC9000i Series Scanner User Guide RDM EC9000i models and features Serial and model number You can locate your scanner’s model and serial number on the bottom of the unit. Programmable application button This button is located on the front right of the scanner. The light indicates the status of the scanner. For more information, see Light signals and beeps. Third-party applications can configure the application button to perform a variety of functions.
EC9000i Series Scanner User Guide Setting up your scanner Setting up your scanner To set up the RDM EC9000i scanner: • Choose a location. • Unpack the shipping box. • Inspect the scanner’s features. • Insert the franker cartridge. • Insert the endorser inkjet printer cartridges, if one is included with your scanner. • Insert the receipt paper roll, if one is included with your scanner. Choose a location Locate your scanner in a place that: • Has a flat surface, such as a counter top or table.
EC9000i Series Scanner User Guide Setting up your scanner Inspect the scanner’s features EC9000i Series scanner (most models) Endorsement printer cover Exit pocket Insertion hopper Exit extension Front cover Programmable Programmable application button and application button and scanner status LED scanner status LED Insertion extension ©2014 RDM Corporation Page 10
EC9000i Series Scanner User Guide Setting up your scanner EC9000i Series scanner with printer Endorsement printer cover Exit pocket Front cover Exit pocket tab Programmable application button and scanner status LED Insertion hopper Printer paper feeder Printer cover release button Printer cover ©2014 RDM Corporation Page 11
EC9000i Series Scanner User Guide Setting up your scanner Internal components Inside the front cover - side view Image sensor (closed) Insertion hopper ID card entry slot Document feeder ©2014 RDM Corporation Page 12
EC9000i Series Scanner User Guide Setting up your scanner Inside the front cover - back view Some scanners do not include all of the pictured connection ports or buttons.
EC9000i Series Scanner User Guide Setting up your scanner Inside the front cover and endorsement printer cover - top view Back Metal post for top cover Franker ID card entry imaging slot Document track Image sensor and panels (closed) Endorsement printer (select models) Magnetic stripe reader (MSR) Metal post for top cover Scanner LED Exit pocket Insertion hopper Front (extensions retracted) ©2014 RDM Corporation Page 14
EC9000i Series Scanner User Guide Setting up your scanner Connection ports K-slot USB hub ports USB Power On/off switch Note: Not all scanner models include every item shown in the diagram. Connector Description USB Hub Ports Use this port to connect optional peripheral devices such as a PIN entry device, or to recharge a mobile device such as a phone. USB High-speed 2.0 (480 Mb/s). Use this port to connect to a computer. Power Connect the power adaptor to this port.
EC9000i Series Scanner User Guide Setting up your scanner To replace the front cover: Caution: Before you replace the front cover, make sure the insertion extensions are pulled forward. Otherwise, you might damage the front cover. 1. Carefully place the front cover over the scanner assembly. Make sure that the cover overlaps the assembly correctly by lining it up with the metal posts. 2. Gently push the cover down until it snaps into place.
EC9000i Series Scanner User Guide Setting up your scanner Installing the franker cartridge 1. Disconnect the power cord from the scanner. 2. Remove the front of the scanner. At the back of the scanner, the franker cartridge is held in place by a blue franker latch and a metal plate. 3. Lift the blue franker latch. 4. Pull the franker cartridge out of the scanner by the franker tab. 5. Insert the new franker cartridge. Make sure the metal plate fits into the franker cartridge like in the picture above. 6.
EC9000i Series Scanner User Guide Setting up your scanner 5. To insert the new inkjet cartridge, pull the inkjet latch back and place the inkjet cartridge into the holder. The cartridge needs to be at an angle so that the back of the cartridge is lower than the front of the cartridge. 6. Push the cartridge down into the holder until the cartridge snaps into place. Once installed, the inkjet cartridge sits on a slight angle with the back of the cartridge lower than the front. 7.
EC9000i Series Scanner User Guide Setting up your scanner Connecting the power cord 1. Align the flat side of the power connector so that it is facing up. 2. Insert the round end of the power cord into the power port on the back of the scanner. When the cord is pushed in completely, it clicks into place. 3. With the power cord connected to the power adapter, plug the other end of cord into a power outlet.
EC9000i Series Scanner User Guide Operating the scanner Operating the scanner Caution: Do not open the cover or try to access the inside of the scanner while it scans a document. Preparing documents To reduce the possibility of errors and damage to the unit: • • • • Remove all folds and creases in the document. Remove any paper clips and staples from the document. Make sure that documents are not stuck together. Make sure that documents are dry.
EC9000i Series Scanner User Guide Operating the scanner Swiping magnetic stripe cards (optional) 1. Place the card in the slot on the side of the scanner with the stripe down and facing in towards the body of the scanner. 2. Swipe the card either from back to front or front to back. Imaging identification cards The ID imager uses the same track as the document scanner, but you insert cards at the back of the scanner.
EC9000i Series Scanner User Guide Operating the scanner Light signals and beeps The scanner’s status is shown through a single, multistate LED (light-emitting diode), which is the light on the top, front, right-hand side of the unit. The table below describes typical status signals and their meanings. During start up Signals Meaning / What to do Red-red-green-green flashing cycle Red-green flashing cycle The scanner is being configured by the application.
EC9000i Series Scanner User Guide Maintaining your scanner Maintaining your scanner The EC9000i series scanners perform best when all working surfaces are clean and free of foreign material. Cleaning the scanner Caution: • Always disconnect the scanner from its power source before cleaning it. • Solvents or harsh cleaners might damage or discolor the cabinetry. Cleaning the outside cabinetry Use a damp cloth and mild soap. Cleaning the inside of the scanner unit 1.
EC9000i Series Scanner User Guide Troubleshooting Troubleshooting In the course of everyday operations, you might encounter minor malfunctions in the RDM EC9000i scanner. Before calling for service, review the troubleshooting steps below. Scanner does not respond 1. Ensure the cable that connects your scanner to your computer is properly connected to the correct port on the back of the scanner and computer (according to instructions provided by your distributor). 2.
EC9000i Series Scanner User Guide Specifications Specifications Model details Physical dimensions Depth: • • Width: • • Height: • • Retracted Extensions: 237mm [9.3”] Fixed Extensions(Printer): 311mm [12.25”] Non-MSR Units: 154mm [6.0”] MSR Units: 157mm [6.2”] Non-Printer Units: 175mm [6.9”] Printer Units: 245mm [9.65”] Document feed capacities Document size Height: • Minimum: 50.8mm [2“] • Maximum: 101.6mm [4”] Length: • Minimum: 101.6mm [4”] • Maximum: 228.
EC9000i Series Scanner User Guide Specifications Image capture Duplex Document Imaging. Tiff 6.0 file format. 100 or 200 DPI. Grayscale with JPEG (or no) compression. Bi-level with CCITT Group 4 (ITU T.6) (or no) compression. Tiff 6.0 images contain MICR line and transaction information in header description tags of check images and optionally OCR line and transaction information in header description tags of bill stubs.
EC9000i Series Scanner User Guide Specifications Software and support Supported operating systems Windows XP, Windows 7 (32/64-bit), Windows 8 (32/64-bit), Windows 8.1 (32/64-bit). Development software RDM EC Scanner Application Development Kit (ADK) includes API components, USB driver, Redistributable Installation Packages and Sample Applications. Environment Operating temperature 10 to 40 Degrees C (50 to 104 Degrees F). Operating humidity 10 to 85% relative humidity (non-condensing).
EC9000i Series Scanner User Guide Specifications EC9103f single-feed, endorser 6000-9103-S000 EC9103f single-feed, endorser, OCR licensed 6000-9103-S00R EC9104f single-feed, MSR, endorser 6000-9104-S000 EC9104f single-feed, MSR, endorser, OCR licensed 6000-9104-S00R EC9107f single-feed, endorser, receipt printer 6000-9107-S000 EC9107f single-feed, endorser, receipt printer, OCR licensed 6000-9107-S00R EC9108f single-feed, MSR, endorser, receipt printer 6000-9108-S000 EC9108f single-feed, MSR
EC9000i Series Scanner User Guide Warranty Information Warranty Information LIMITED WARRANTY: RDM EC9000i™ is warranted against defects in materials and workmanship under normal use and service for a period of two years after the date of receipt by you. This warranty is extended only to the original purchaser. Extended warranty programs might be offered by your solution provider.
EC9000i Series Scanner User Guide • Warranty Information Damage that is attributable to acts of nature including but not limited to: o Flood, lightning, power surge or static electricity, water damage, fall, theft, or vandalism; o Spillage of liquid or objects that have fallen into the equipment; o Equipment that has been exposed to excessive heat or unstable environmental conditions; o Consumables such as Franker Roller or Franker Assembly, or other RDM EC9000i consumables or accessories such as cables.
