Installation guide

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WARRANTY SPECIFICS:
This warranty only covers failures due to defects in materials or workmanship, which occur during normal use.
It does not cover the following:
- Damage, which occurs in shipment;
- Failures which are caused by products not supplied by RDM;
- Failures which result from accident, misuse, abuse, neglect, excessive dirt or dust cause by lack or preventative maintenance measures,
mishandling, misapplication, alteration or modification;
- Service by anyone other than RDM;
- Damage that is attributable to acts of nature including but not limited to:
- Flood, lightning, power surge or static electricity, water damage, fall, theft, or vandalism;
- Spillage of liquid or objects that have fallen into the equipment;
- Equipment that has been exposed to excessive heat or unstable environmental conditions;
- Consumables such as Franker Roller or Franker Assembly, or other RDM CONNECT consumables or accessories such as cables.
RDM CONNECT units with problems found to be caused by incorrectly set configuration parameters (IRN#, Owner Code, Merchant ID, etc.) are
not considered defective and will not be serviced under warranty. Warranty is void if any of the external case of the unit has been opened or
removed or the unit has, in RDM’s opinion, been damaged through misuse or improper care.
Units returned to RDM for warranty repair will be reconfigured with factory defaults and returned to customers. All stored images in the terminal
will be cleared. Customers will have the option of having the images uploaded to RDM’s ITMS system for archiving or e-mailed to them prior to
being cleared from the terminal.