User guide

CONFIDENTIAL

Quick Reference Guide – Payment Devices

Device Connection & Validation

Install the device driver before connecting the device to the computer.

If the device has a separate power cable, plug that into the wall socket before

connecting the device to the computer.

Connect your device directly to the USB port on your computer.

NOTE: The uDynamo uses the audio jack or micro USB port of a mobile device.

Do not connect through a hub or an adapter. This may prevent the device

from working properly.

USB

Audio Jack

Consult the device manufacturer’s documentation for specific information on what the

LED color and status should be to indicate proper installation. If the indicator lights are

displaying an error status please consult the manufacturer’s documentation for

troubleshooting information.

NOTE: Some devices will not activate their indicator lights even when they are

correctly set up.

Confirm that the computer has recognized and validated the device by verifying that

the device manager has registered the device on the computer.

NOTE: This applies ONLY to devices that plug into a computer USB port.

Make sure the device driver is installed and the device is plugged into the

computer before validating the device on the computer.

1. Go to the Control Panel and System and Security tab or page

2. Select the Device Manager and open it up

3. Locate the device in the list of devices and verify that it is correctly identified.

Some devices will be listed directly under the main Device Manager file listing

while others may be listed under nested entries:

• MagTek MiniMag devices and MagTek Dynamag devices will be listed as

‘HID-compliant device’ under Human Interface Devices

• RDM devices will be listed as ‘RDM USB Class Device’ under Universal

Serial Bus controllers