User guide

EC7000i and EC7500i User Guide Warranty Information

WARRANTY SPECIFICS:

This warranty only covers failures due to defects in materials or workmanship, which occur during normal

use. It does not cover the following:

Damage, which occurs in shipment,

Failures which are caused by products not supplied by RDM or failures which result from

accident, misuse, abuse, neglect, excessive dirt or dust caused by lack of preventive

maintenance measures, mishandling, misapplication, alteration or modification; service by

anyone other than RDM, or damage that is attributable to acts of nature including but not limited

to:

Flood, lightning, power surges or static electricity, water damage, falls, theft, or

vandalism,

Spillage of liquid or objects that have fallen into the equipment,

Equipment that has been exposed to excessive heat or unstable environmental

conditions,

Consumables such as Franker cartridge or Franker Assembly, or other EC7000i or

EC7500i consumables or accessories such as roll paper or cables.

RDM’s EC7000i or EC7500i units with problems found to be caused by incorrectly set configuration

parameters (IRN #, Owner Code, Merchant ID, etc.) are not considered defective and will not be serviced

under warranty.

Warranty is void if any of the external case of the unit has been opened or removed or the unit has, in

RDM’s opinion, been damaged through misuse or improper care.

Units returned to RDM for warranty repair will be re-configured with factory defaults and returned to

customers. All stored images in the scanner will be cleared.