Warranty

Railing Dynamics, Inc. (“RDI”) warrants to the original consumer/purchaser (the “Purchaser”) of
RDI’s Metal Works™ products (the “Product”) that the Products will remain free from material de-
fects in workmanship and materials. In addition, this Warranty also will cover cracking, peeling and
blistering of the  nish and extensive corrosions of the Product. Corrosion will not be considered
extensive except where there are multiple rust-through perforation instances on the same piece of
the Product. This Warranty is subject to the following limitations, exclusions and conditions for the
time periods de ned below:
1. This Warranty will last 15 years from the Purchaser’s original date of purchase for homeowners
at their residences and will last for 10 years from the Purchaser’s original date of purchase for all
commercial, governmental or other non-residential applications, in each case subject to the other
limitations, exclusions and conditions set forth in this Warranty.
2. To obtain warranty coverage, the Purchaser must register the Product within 10 days of pur-
chase by either (i) completing and signing a “Warranty Registration Form” and mailing it to RDI at
the address provided or (ii) registering online at RDI’s website: www.rdirail.com. Failing to register
timely will void this Warranty.
3. This Warranty covers the Product only if it is purchased, stored and used exclusively in North
America.
4. This Warranty may be transferred one time, within  ve years from the date of original purchase of
the Product, to a subsequent buyer of the property upon which the Product was originally installed.
As a condition to the effectiveness of any such transfer, the transferee must send written notice to
RDI (at the address above) of the transfer, together with suf cient information for RDI to determine
that the transfer is valid in accordance with the terms of this Warranty, within 30 days of the pur-
ported transfer. No other transfer or assignment of this Warranty will be valid, and any purported
transfer or assignment of rights under this Warranty will void this Warranty.
5. To make a claim under this Warranty, during the warranty period the Purchaser must send to
RDI, at its address provided, a reasonably detailed written notice of any defect or other warranty
claim within a reasonable time after discovery of the basis for the claim. RDI may require proof of
purchase, the product serial number, a clear photograph of the defective part(s) and actual part(s)
themselves. If RDI determines that the Purchaser has a valid claim under this Warranty, RDI, at its
option, will do one of the following:
(i) ship to the Purchaser (at his/her address stated in the Warranty Registration Form) a re-
placement for the part(s) subject to the warranty claim, free of charge to the Purchaser (but the
replacement part may vary in color or  nish as a result of weathering or normal discoloration of the
original Product or changes in RDI’s offerings of colors/ nishes), and only for valid warranty claims
made within two (2) years from the date of purchase for homeowners at their residences, pay for
reasonable documented labor charges for removal of the defective or nonconforming Product and
replacement with the new Product;
(ii) repair or restore the part(s) subject to the warranty claim, free of charge to the Purchaser,
provided the Purchaser provides all reasonable cooperation; or
(iii) send payment to the Purchaser of the portion of the purchase price paid by the Purchaser
to RDI for the part(s) subject to the warranty claim.
This paragraph 5 provides the Purchaser’s exclusive remedy under this Warranty. Except as spe-
ci cally provided in (i) above, RDI shall not be liable for any installation, removal or reinstallation of
the Product or any part or for any labor. Under no circumstances will RDI be liable for any loss of
time, maintenance or inconvenience.
6. This Warranty does not cover normal weathering effects, such as discoloration due to exposure
to ultraviolet light (e.g., sunlight), or any defects, damage or other failure due to hail, high winds,
 ood, earthquake, lightning or any other weather disturbance or to extremes of temperature (such
as  re) or pressure (such as an explosion). This Warranty does not cover defects, damage or other
failure resulting from or relating to the impact of or contact with any foreign object (including but
not limited to lawn care equipment), salt water, chemical (including but not limited to chemicals for
pools or for ice removal), pollutant, waste or, hazardous material or due to any other cause beyond
RDI’s control. Without limiting the foregoing, cracking, peeling, blistering or corrosion resulting from
or worsened by scratches, nicks and dents are not covered by this Warranty.
7. This Warranty will expire within one (1) year from the Purchaser’s original date of purchase if the
Product is stored or installed either within one mile from the coast of any ocean, sea or gulf or within  ve
hundred feet of any other salt water body of any kind.
8. It is the responsibility of the Purchaser to inspect all fasteners and connections at least once per year
and make sure they are secure. Fasteners and connections may loosen over time. It is the Purchaser’s
responsibility to ensure a proper and safe installation and to perform proper and suf cient maintenance
in accordance with RDI’s recommendations. THIS WARRANTY DOES NOT APPLY TO, AND UNDER
NO CIRCUMSTANCES WILL RDI BE LIABLE FOR, ANY FAILURE OF THE PURCHASER TO PERFORM
ANY OF ITS RESPONSIBILITIES.
9. THIS WARRANTY DOES NOT APPLY TO, AND UNDER NO CIRCUMSTANCES WILL RDI BE LI-
ABLE FOR, ANY DEFECT, DAMAGE OR OTHER FAILURE RESULTING FROM OR RELATING TO ANY
MISUSE (WHICH INCLUDES BUT IS NOT LIMITED TO ANY ABNORMAL OR IMPROPER USE OR
APPLICATION), ABUSE, ACCIDENT, NEGLECT, ABRASION, IMPROPER OR INSUFFICIENT MAINTE-
NANCE, FAULTY OR IMPROPER INSTALLATION OR FAILURE TO ADHERE TO ANY INSTRUCTION
OR RECOMMENDATION IN RDI’S INSTALLATION INSTRUCTIONS INCLUDED WITH THE PRODUCT
(THE “INSTALLATION INSTRUCTIONS”). THIS WARRANTY WILL BE VOID AS TO ANY SURFACE OF
THE PRODUCT THAT HAS HAD CONTACT WITH SALT WATER OR ANY HARSH CHEMICAL (INCLUD-
ING BUT NOT LIMITED TO POOL CHEMICALS AND CHEMICALS FOR ICE REMOVAL), EXCEPT AS
RECOMMENDED IN THE INSTALLATION INSTRUCTIONS. THIS WARRANTY WILL BE VOID IF ANY
PART OF THE PRODUCT IS ALTERED OR IF ANY STRUCTURAL PART OR COMPONENT NOT SUP-
PLIED BY RDI IS USED IN CONJUNCTION WITH THE PRODUCT, OTHER THAN APPROPRIATE USE
OF DECK JOISTS OR OTHER SUPPORT STRUCTURES IN ACCORDANCE WITH THE INSTALLATION
INSTRUCTIONS. THIS WARRANTY WILL NOT COVER ANY CONSEQUENCE OF ANY DEFECT IN,
DAMAGE TO OR OTHER FAILURE OF ANY DECK JOISTS OR OTHER SUPPORT STRUCTURES (OR
ANY COMPONENT THEREOF). THIS WARRANTY WILL BE VOID IF THE PRODUCT IS USED IN VIO-
LATION OF ANY APPLICABLE BUILDING CODE, ZONING ORDINANCE, FIRE MARSHAL’S ORDER
OR ANY OTHER LAW, REGULATION, ORDER, STANDARD, GUIDELINE OR RECOMMENDATION OF
A GOVERNMENTAL OR JUDICIAL BODY.
10. RDI DOES NOT WARRANT SLIP RESISTANCE OF THE PRODUCT. RDI WILL HAVE NO LIABILITY
FOR ANY SLIP OR FALL ON OR FROM THE PRODUCT. UNDER NO CIRCUMSTANCES WILL RDI BE
LIABLE FOR ANY PROPERTY DAMAGE, BODILY INJURY OR DEATH.
11. UNDER NO CIRCUMSTANCES WILL RDI BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL,
SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, AND IN NO EVENT WILL RDI’S LIABILITY RELATING
TO ANY PRODUCT OR PART EXCEED THE PURCHASE PRICE PAID BY THE PURCHASER TO RDI
FOR SUCH PRODUCT OR PART. Some states do not allow the exclusion or limitation of consequential
or incidental damages, so the preceding sentence may not apply to the Purchaser in such states.
12. Except as expressly set forth in this Warranty, all purchasers of the Product will be purchasing the
Product “AS IS AND WITH ALL FAULTS” and without any representation, warranty, promise, guaranty
or other assurance of any kind, express, implied or statutory. Except as expressly set forth in this
Warranty, RDI HEREBY EXPRESSLY DISCLAIMS ANY REPRESENTATION, WARRANTY, PROMISE,
GUARANTY OR OTHER ASSURANCE OF ANY KIND, EXPRESS OR IMPLIED, ORAL OR WRITTEN,
STATUTORY OR OTHERWISE, RELATING TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO
MERCHANTABILITY, FITNESS FOR ANY PURPOSE (OTHER THAN USES EXPRESSLY DIRECTED
OR RECOMMENDED IN THE INSTALLATION INSTRUCTIONS), QUALITY, RELIABILITY, DURABILITY,
WORKMANSHIP, MATERIALS, ABSENCE OF DEFECTS (LATENT OR PATENT), ABSENCE OF DAN-
GEROUS CONDITIONS, CORRESPONDENCE TO ANY DESCRIPTION OR THE LIKE.
13. This Warranty shall be governed by and construed in accordance with the laws of the State of
New Jersey, without regard to principles of con icts of law that could result in application of the laws of
another jurisdiction. All suits, actions or other claims under or relating to this Warranty must be brought
only in the state courts of competent subject matter jurisdiction in Atlantic County, New Jersey. As a
condition to making a claim under this Warranty, the claimant must submit to the exclusive personal
jurisdiction of the state court of competent subject matter jurisdiction in Atlantic County, New Jersey for
any and all claims whatsoever against RDI, and the claimant must waive its right to contest the personal
jurisdiction or venue of any such court, whether on the grounds of inconvenience or otherwise.
NO DISTRIBUTOR, DEALER OR OTHER PERSON IS AUTHORIZED BY RDI TO CHANGE THIS WAR-
RANTY OR TO MAKE ANY ADDITIONAL REPRESENTATION, WARRANTY, PROMISE, GUARANTY OR
OTHER ASSURANCE ON BEHALF OF RDI RELATING TO THE PRODUCT.
FILL OUT AND MAIL THIS CARD TO VALIDATE PRODUCT WARRANTY
All information must be completed in order to place the warranty on your purchase in effect.
Complete only one registration per installation or product. For multiple product purchases, com-
plete one warranty card and attach the additional cards indicating what product was purchased.
WARRANTY MUST BE COMPLETED WITHIN TEN (10) DAYS OF PURCHASE.
PLEASE PRINT
Name of Customer:
Address:
City: State: Zip:
E-mail:
Name of Supplier: City:
Name of Installer: E-mail of Installer:
Date of Purchase: / / Date of Installation: / /
Customer Signature Date
How did you hear about RDI?
__ Store Salesperson __ Display __ Trade Show __ Magazine __ Web
__ Referral __ Other ________________________________________________________
What sources of information did you use to choose our product?
__ Brochure __ Sales Person __ Web Site __ Display __ Other _______________
Please rate the quality of your overall purchasing experience:
Sales Literature
__Very helpful __Somewhat helpful __Not helpful __What literature?
Product Supplier __Great Service __Good Service __Adequate Service __Undesirable Service __Poor Service
Product Quality __Outstanding __Very good __Good __Acceptable __Poor
Sales Person __Very Helpful __Somewhat Helpful __Pointed me in the right direction __Not Helpful
Web Site __Easy to navigate __Found my way, but it took some time __Got lost after the first click
Instructions __Clear and easy to follow __Understandable __Difficult and Confusing
Installation __Simple __Somewhat easy, but glad I had the instructions __Felt like I was trying to build a space shuttle
Product Price __Excellent Deal __Very good product for the cost __Acceptable __Too expensive
Please list any other suggestions or ideas for RDI’s products and services:
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