SpeedTouch™580 Wireless Multi-User ADSL Gateway Setup and User’s Guide Release R1.0 (R4.2.
SpeedTouch™ 580 Setup and User’s Guide Release R1.0 (R4.2.
Status v3.0 Reference E-DOC-CTC-20040123-0001 Short Title Setup and User's Guide ST580(i) R1.0 (R4.2.7) (en) Copyright © 2004 THOMSON. All rights reserved. Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by THOMSON.
Contents E-DOC-CTC-20040123-0001 v3.0 1 SpeedTouch™ Installation ............................................ 5 1.1 Getting Acquainted with the SpeedTouch™.................................................... 6 1.2 Setting Up the SpeedTouch™............................................................................ 9 2 SpeedTouch™ Local Networking Setup.................... 11 2.1 Ethernet Connection Setup .............................................................................. 12 2.
4 4.2 Connect to the Internet via a Host PPPoE Dial-in Client ............................. 41 4.2.1 Using an MS Windows XP BroadBand Connection............................................................... 42 4.2.2 Using the Mac OS X PPPoE Dial-in Client ............................................................................... 46 5 SpeedTouch™ Web Interface..................................... 49 5.1 Basic Task Links .........................................................................
1 SpeedTouch™ Installation 1 SpeedTouch™ Installation Introduction Thank you for purchasing a SpeedTouch™ Wireless Multi-User ADSL Gateway! With the SpeedTouch™580 Wireless Multi-User ADSL Gateway two cutting-edge technologies are combined: ADSL and Wireless LAN (WLAN). With this answer to the increasing popularity of both technologies, users can build a home or small office (Wireless) LAN without any need for network wiring and surf the Internet at high speed; all combined in one device.
1 SpeedTouch™ Installation 1.1 Getting Acquainted with the SpeedTouch™ Introducing the SpeedTouch™ Prior to proceeding, please make sure to read first the SpeedTouch™ Quick Installation Guide. It provides important package content and safety information. Check whether all items are present in your package. In the event of damaged or missing items, please contact your local product dealer for further information.
1 SpeedTouch™ Installation Indicator Description Name Color State WLAN Green Flashing Wireless activity, security level 2 On No Wireless activity Flashing Wireless activity, security level 1 On No Wireless activity Flashing Wireless activity, security level 0 On No Wireless activity Amber Red Off DSL No Wireless connection Green Flashing Pending DSL line synchronization On DSL line synchronized Off Internet No DSL line Green Flashing Internet activity On Internet Connectio
1 SpeedTouch™ Installation Ethernet port LEDs Each of the yellow marked Ethernet ports on the rear panel has one LED (B) to indicate the connection integrity (activity). Depending on the SpeedTouch™ product you are using, a second LED (A) may be provided to indicate the 10/100Base-T selection: A B Indicator Description Name 8 LED Status A (Optional) 10/100Base-T B Integrity (Activity) Off 10Base-T Ethernet connection. On 100Base-T Ethernet connection. Off No connection on this port.
1 SpeedTouch™ Installation 1.2 Setting Up the SpeedTouch™ Wall mounting assembly SpeedTouch™ variants The SpeedTouch™580 can be mounted on a wall using the two mounting brackets at the bottom or can setup in an upright position using a stand or the standard desktop 'mount'. For more information please see “7.1 SpeedTouch™ Wall Mount” on page 84. Two ADSL variants of the SpeedTouch™ exist: • The ADSL/POTS variant (SpeedTouch™580) connecting to an analog Plain Old Telephone Service (POTS) line.
1 SpeedTouch™ Installation ADSL service The appropriate DSL service must be available at your premises: • ADSL service must be enabled on your telephone line. • If both telephone and ADSL service are simultaneously available from the same copper pair, you will need a central splitter or distributed filters for decoupling ADSL and telephone signals. Always contact your Service Provider when installing splitters/filters! Public telephone lines carry voltages that can cause electric shock.
2 SpeedTouch™ Local Networking Setup 2 SpeedTouch™ Local Networking Setup Introduction The SpeedTouch™ offers three local networking solutions: • Wired Ethernet • Wireless Ethernet • USB (1.1) By introducing the SpeedTouch™ into your local network, local hosts using one of the solutions above are able to share a local network (i.e. one computer over USB, multiple computers over wired Ethernet and multiple wireless clients over wireless networking).
2 SpeedTouch™ Local Networking Setup 2.1 Ethernet Connection Setup Local network The SpeedTouch™ Ethernet ports on the back panel allow you to connect the SpeedTouch™ to an existing 10 or 100Base-T Ethernet network or one (or more) computer(s) with installed Ethernet card. Using the SpeedTouch™ Ethernet switch, you can create a local Ethernet network of up to four devices, without needing extra networking devices.
2 SpeedTouch™ Local Networking Setup 2.2 USB Connection Setup for Microsoft Windows Supported Operating Systems Installing and using the SpeedTouch™ USB connection is supported by Microsoft for following Microsoft Operating Systems: • MS Windows 98SE • MS Windows Millennium • MS Windows 2000 • MS Windows XP You may need the Windows installation CD-ROM during installation.
2 SpeedTouch™ Local Networking Setup 4 The Windows Found New Hardware Wizard appears: This wizard will guide you through the installation procedure of the USB drivers. Click Next to continue. 5 The following window allows you to select locations where it should search for drivers: Insert the SpeedTouch™ Setup CD-ROM, make sure that the wizard looks for the drivers on the CD-ROM drive and click Next to continue. 6 The wizard will notify that it found drivers for the device on the CD-ROM.
2 SpeedTouch™ Local Networking Setup Verifying USB connectivity Connecting to the Internet E-DOC-CTC-20040123-0001 v3.0 The SpeedTouch™ USB connection is represented as a local network interface. You can easily check this interface by opening the Network Connections window from Windows’ Control Panel: To continue with preparing the SpeedTouch™ for internet connectivity, see “3 SpeedTouch™ Configuration Setup” on page 23.
2 SpeedTouch™ Local Networking Setup 2.3 Wireless Connection Setup Introduction The SpeedTouch™580 features a Wireless LAN Access Point (AP) which behaves as a networking hub allowing to wirelessly interconnect several devices to the local (W)LAN and provide - via the SpeedTouch™ DSL router - access to the public network, e.g. the Internet. IEEE802.11g Wireless technology enables these devices to communicate with each other in a locally mobile fashion, without the need for a wired environment.
2 SpeedTouch™ Local Networking Setup Antennas The SpeedTouch™580 features two antennas: one internal and one external. For transmission of data, the external antenna is always used; whereas for reception of data, the SpeedTouch™580 automatically selects the antenna which receives the optimal signal. The external antenna can be directed to allow for the optimization of the wireless link. The antenna characteristics are such that wireless links perpendicular to the antenna are favoured. I.e.
2 SpeedTouch™ Local Networking Setup Level 2 This level uses Wi-Fi Protected Access (WPA) to provide state of the art security. This also means that only recent wireless clients will have implemented WPA, and that older wireless clients (without WPA) will not interoperate with the SpeedTouch™580 at this security level. The WPA standard specifies two modes of operation: • WPA Personal also know as WPA-PSK (Pre-Shared Key), for residential use. • WPA Enterprise for business use.
2 SpeedTouch™ Local Networking Setup 2.3.1 First-time Wireless Client Association Initial SpeedTouch™ wireless configuration When the SpeedTouch™ leaves the factory and after every Reset-to-Defaults (See “7.3 SpeedTouch™ Default Configuration” on page 95 for more information), the SpeedTouch™ wireless access point configuration is returned to its initial default settings. These default settings are: • No security options are enabled. (Security level 0 is enabled for an easy first use).
2 SpeedTouch™ Local Networking Setup First-time association example Below an example is provided, showing how the SpeedTouch™ wireless network is presented towards an MS Windows XP system: When you click the network icon, the following window appears: Select Allow me to connect to the selected wireless network, even though it is not secure to unlock the connect button and click Connect to trigger the actual association.
2 SpeedTouch™ Local Networking Setup 2.3.2 Connecting Wireless Clients Before you connect other wireless clients In case the SpeedTouch™ has not been configured before (the SpeedTouch™ is still in its default configuration), it is recommended to proceed first with the configuration setup procedures as described in “3 SpeedTouch™ Configuration Setup” on page 23.
2 SpeedTouch™ Local Networking Setup Registering wireless clients In case New stations are allowed (via registration) is enabled, you can register new wireless network clients as follows: 1 Push the front panel button on the SpeedTouch™ for 2 seconds or click Register on the SpeedTouch™ Wireless web page (see “ Wireless” on page 55 for more information). Clicking the Register button triggers the SpeedTouch™ to unlock the ACL for a time frame of one minute, after which the ACL is locked again.
3 SpeedTouch™ Configuration Setup 3 SpeedTouch™ Configuration Setup Internet connectivity Some configuration may be required to prepare the SpeedTouch™ for Internet connectivity. Before setting up the SpeedTouch™ for Internet connectivity, make sure that the SpeedTouch™ is prepared as described in “1.2 Setting Up the SpeedTouch™” on page 9.
3 SpeedTouch™ Configuration Setup 3.1 Microsoft Windows SpeedTouch™ Configuration Setup Supported MS Windows OSs One of the following MS Windows OSs must be installed on your PC(s): • MS Windows 98SE • MS Windows ME • MS Windows NT4.0 SP6 • MS Windows 2000 • MS Windows XP You may need the MS Windows installation CD-ROM during installation.
3 SpeedTouch™ Configuration Setup Detection of the SpeedTouch™ Proceed as follows: 1 Insert the SpeedTouch™ Setup CD-ROM in your PC's CD-ROM drive. The SpeedTouch™ CD Browser will start automatically. Note 2 If the SpeedTouch™ CD Browser window does not appear automatically, open a Run window via Start > Run from the Start menu and enter the following path: D:\Menu.exe, where D stands for the drive letter of your CD-ROM drive.
3 SpeedTouch™ Configuration Setup 4 The Initial Setup window appears: Click Setup my SpeedTouch™ to start the SpeedTouch™ Setup wizard. 5 The Welcome to the SpeedTouch™ Setup Wizard window appears: Click Next. 6 The Software License Agreement window appears: You must accept before continuing. Click Yes to accept. Note 26 If you accepted this License Agreement in a previous configuration setup, this window will not be shown anymore. E-DOC-CTC-20040123-0001 v3.
3 SpeedTouch™ Configuration Setup 7 The SpeedTouch™ Setup Wizard will search for the SpeedTouch™ on the network. The following window shows the detection progress: 8 The SpeedTouch™ Setup Wizard should find your SpeedTouch™ device on the local network. This is indicated by the following window: If more than one device is found, a list of available devices will be provided. If this is the case, select your SpeedTouch™ device (SpeedTouch™580) and click Next.
3 SpeedTouch™ Configuration Setup Configuration of the SpeedTouch™ (and PC) Proceed as follows: 1 As soon as the SpeedTouch™ Setup wizard has detected your SpeedTouch™ device, you can proceed with the configuration procedure. Note 2 If the SpeedTouch™ has been configured before: • It may be protected by a system password. You must provide this password before you can view the device details or continue with the configuration.
3 SpeedTouch™ Configuration Setup 5 As soon as the SpeedTouch™ Setup wizard completed the update of the SpeedTouch™ configuration and reconfigured your PC, following window will appear: Click Finish to close the wizard. E-DOC-CTC-20040123-0001 v3.0 Note Due to the reconfiguration the SpeedTouch™’s IP configuration or wireless access point settings may have been changed. If this is the case, the last window of Easy Setup will not be shown because of loss of connectivity.
3 SpeedTouch™ Configuration Setup Additional configuration Some additional configuration may be needed: • MS Windows IP configuration Most Service profiles will enable the SpeedTouch™ DHCP server. Since by default a PC’s Ethernet interface is configured for obtaining its IP configuration dynamically (DHCP client), in most cases, no additional configuration is required.
3 SpeedTouch™ Configuration Setup 3.2 Operating System Independent SpeedTouch™ Configuration Setup Supported Systems Prerequisites As the SpeedTouch™ is OS-independent, this configuration setup can be used from any computer system. Make sure that: • The SpeedTouch™ device is correctly set up and turned on as described in “1.2 Setting Up the SpeedTouch™” on page 9. • The SpeedTouch™ device is in its default configuration state. See “7.
3 SpeedTouch™ Configuration Setup Configuration of the SpeedTouch™ Proceed as follows: 1 Open a web browser and browse to the SpeedTouch™ web pages at http://10.0.0.138. See “5 SpeedTouch™ Web Interface” on page 49 for more information. Note 2 If you can not access the SpeedTouch™ web pages, it is probably not in its default state. It is recommended to reset the device. See “7.3 SpeedTouch™ Default Configuration” on page 95 for more information.
3 SpeedTouch™ Configuration Setup 5 Easy Setup will update the SpeedTouch™ configuration according to the Service profile. You can follow the configuration progress in following window: 6 As soon as Easy Setup completed the update of the SpeedTouch™ configuration, following window will appear: Click Finish to close the wizard. Note Additional configuration Some additional configuration may be needed: • Computer IP configuration Most Service profiles will enable the SpeedTouch™ DHCP server.
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4 SpeedTouch™ Internet Connectivity 4 SpeedTouch™ Internet Connectivity Introduction Access methods This chapter provides information on how to configure your SpeedTouch™ according to your preferences and how to access the Internet. As soon as the SpeedTouch™ and your computers have been configured as outlined in “3 SpeedTouch™ Configuration Setup” on page 23, you are able to connect to the WAN or Internet.
4 SpeedTouch™ Internet Connectivity 4.1 Internet Connections via SpeedTouch™’s Embedded PPP Dial-in Client Introduction The SpeedTouch™ supports both most popular connection methods: PPP over ATM (PPPoA) and PPP over Ethernet (PPPoE). The connection method depends on the service profile you selected to configure the SpeedTouch™ and should correspond with the service Provider’s requirements. • the embedded Routed PPPoA dial-in client, the SpeedTouch™ needs to be configured for the Routed PPPoA Service.
4 SpeedTouch™ Internet Connectivity 4.1.1 Using the MS Windows XP Internet Gateway Device Control Agent Introduction Preconditions Starting an Internet session MS Windows XP users can easily establish PPP sessions, without the need of first browsing to the SpeedTouch™ web pages, due to MS Windows XP’s Internet Gateway Device Discovery and Control Client that allows you to control the SpeedTouch™ directly from you PC.
4 SpeedTouch™ Internet Connectivity The connected Internet Gateway As long as the SpeedTouch™’s embedded PPP dial-in client is connected, you are able to overview the connection status and some counters by double-clicking the Internet Connection icon in your PC’s Network Connections window: More detailed monitoring is provided via: Terminating an Internet session • The SpeedTouch™ System Information page See “ System Information” on page 53.
4 SpeedTouch™ Internet Connectivity 4.1.2 Using the SpeedTouch™ Web Pages Introduction Starting an Internet session As the SpeedTouch™ web pages are controllable from any Operating System with an installed web browser, the method to establish PPP sessions described below can be used by any computer system.
4 SpeedTouch™ Internet Connectivity During the Internet session Terminating an Internet session You are able to overview and monitor your Internet connectivity as long as the session is running via: • The SpeedTouch™ System Information page See “ System Information” on page 53. • The SpeedTouch™ Diagnostics page See “ Diagnostics” on page 65. To close an active Routed PPP connection: 1 Make sure you have access to the SpeedTouch™ web pages.
4 SpeedTouch™ Internet Connectivity 4.2 Connect to the Internet via a Host PPPoE Dialin Client Introduction This section explains how you can connect to the Internet using a Broadband PPPoE dial-in application. The PPP over Ethernet connection scenario provides PPP-like dial-in behavior over the virtual Ethernet segment.
4 SpeedTouch™ Internet Connectivity 4.2.1 Using an MS Windows XP BroadBand Connection Configuring a broadband connection Proceed as follows: 1 On the Start menu, click (Settings >) Control Panel. 2 The Control Panel window appears. Go to (Network and Internet Connections >) Network Connections. 3 In the Network Tasks menu, click Create a new connection. The New Connection Wizard appears: Click Next to continue. 4 In the next window, select Connect to the Internet: Click Next to continue.
4 SpeedTouch™ Internet Connectivity 6 In the next window, select Connect using a broadband connection that requires a user name and password: Click Next to continue. 7 In the next window, give a name to the connection you are creating, e.g. MyISP: 8 In the next window, select whether the connection is available to any user or only to yourself: Note 9 E-DOC-CTC-20040123-0001 v3.0 If you want to share this connection with other users you must select Anyone’s use.
4 SpeedTouch™ Internet Connectivity 10 At the end of the configuration the following window appears: Click Finish to complete the configuration. The Connect MyISP window (see below) appears. Starting a broadband Internet session Proceed as follows: 1 On the Start menu, point Connect To and click the name of the connection you’ve created e.g. MyISP. Note If you are using the Classic Start menu click Start > Settings > Network (and Dial-up) connections > MyISP.
4 SpeedTouch™ Internet Connectivity Terminating a broadband Internet session Proceed as follows: 1 On the Start menu, point Connect To and click the name of the connection you’ve created e.g. MyISP. Note If you are using the Classic Start menu go to Start > Settings > Network (and Dial-up) connections > MyISP. 2 The MyISP Status window appears: 3 Click Disconnect. The connection is released. As a result no Internet connectivity exists anymore. E-DOC-CTC-20040123-0001 v3.
4 SpeedTouch™ Internet Connectivity 4.2.2 Using the Mac OS X PPPoE Dial-in Client Configuring a broadband connection Proceed as follows: 1 On the Apple menu, click System Preferences. 2 The System Preferences window appears. Click the Network icon. 3 The Network window appears. Make sure Built-in Ethernet is selected in the Show list and click the PPPoE tab: 4 Enter the Account Name and Password provided by your Service Provider.
4 SpeedTouch™ Internet Connectivity Starting a broadband Internet session Proceed as follows: 1 Click the Internet Connect dockling. Note 2 If the Internet Connect dockling is not available, go to the Applications folder on the system startup disk and double-click Internet Connect. The following window appears: Make sure Built-in Ethernet is selected in the Configuration list. 3 If needed, enter user name and password for your user account at the Service Provider. 4 Click Connect.
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5 SpeedTouch™ Web Interface 5 SpeedTouch™ Web Interface Introduction The SpeedTouch™ comes with integrated configuration web pages. It allows you to configure your SpeedTouch™ simply by using a web browser from any local computer connected to the SpeedTouch™. In most cases the SpeedTouch™ is correctly configured for your internet connectivity via the appropriate configuration profile/file and no further configuration on the web interface is needed.
5 SpeedTouch™ Web Interface Access to the SpeedTouch™ web interface via UPnP™ If your computer is UPnP™ enabled you can access the pages as follows: 1 Click (Settings >) Control Panel on the Start menu to open the Control Panel. 2 Go to Network and Internet Connections > My Network Places. Note 3 If you use the Control Panel in Classic View, click Network Connections in the Control Panel and Network Places under Other Places. The following window appears: Double-click the SpeedTouch™ icon.
5 SpeedTouch™ Web Interface Topic menu and links On the left of each of the SpeedTouch™ web pages a topics menu is provided. This menu navigates you via links through all configurational aspects of the SpeedTouch™. For your convenience the links are sorted in two drop-down topics menus: Basic and Advanced. The links in the Basic topic menu lead you to pages for basic SpeedTouch™ configuration and maintenance, i.e. the pages for every-day use.
5 SpeedTouch™ Web Interface Save all The Save All link on the menu allows you to save the SpeedTouch™ settings. It is advised to back-up your saved configuration on a regular basis. This can be done via the System link in the Advanced menu. Help The Help link in the topics menu header allows you to browse the SpeedTouch™ online Help. For more information on a specific topic you can click the context-related Help links located at the Topic's web pages. 52 E-DOC-CTC-20040123-0001 v3.
5 SpeedTouch™ Web Interface 5.1 Basic Task Links System Information The System Information page is the SpeedTouch™ home page. It consists of four sections: • Select Diagnostics to view the results of the System Self Test, LAN connectivity and DSL synchronization test: • Select Service Info to view the current physical status of the ADSL line: The DSL Statistics allow you to view: • E-DOC-CTC-20040123-0001 v3.
5 SpeedTouch™ Web Interface • Select System to view some important system information of the SpeedTouch™: The System table lists: • The SpeedTouch™ Product Name. • The unique Medium Access Control (MAC) address of your SpeedTouch™. This MAC address can be used to identify your SpeedTouch™. • The SpeedTouch™ Software Release. • The SpeedTouch™ Board Name. • The SpeedTouch™ Serial Number. • The SpeedTouch™ Product Code.
5 SpeedTouch™ Web Interface Wireless Access point settings The SpeedTouch™ Wireless page offers three tabs to configure the SpeedTouch™580 wireless module: • Access point settings To configure the basic settings of the SpeedTouch™580 wireless access point. • Security To overview and control the security settings and wireless client access to the SpeedTouch™580’s wireless network segment. • Associated stations To overview the SpeedTouch™580 wireless associated stations.
5 SpeedTouch™ Web Interface • Rate shows the current modulation rate in which the SpeedTouch™580 is currently operating. Note • Take into consideration that if the distance between the SpeedTouch™580 and the client increases the throughput for this client decreases. In general walls, closets and big metal objects will have a negative influence on throughput performance. By default the interoperability mode allows both IEEE 802.11g compliant wireless clients as well as IEEE 802.
5 SpeedTouch™ Web Interface • Select Framebursting to enhance the performance of wireless networks by improving the efficiency between the client and the wireless access point if you have mainly downstream traffic i.e. from the SpeedTouch™580. If selected, it becomes active after you click Apply. If cleared, it becomes inactive after you click Apply. • To disable the SpeedTouch™580 wireless access point: Proceed as follows: 1 Deselect wireless interface enabled.
5 SpeedTouch™ Web Interface Security Select Security to: • Choose and configure a security level: By default all security is disabled. Select the desired security configuration (WEP or WPA-PSK) to enhance your security level: To enable level 1 - WEP 1 Select the entry Security Level 1 WEP which allows you to proceed with the following window: 2 Select how you intend to enter the WEP key. 3 Enter the WEP key of your choice.
5 SpeedTouch™ Web Interface To enable level 2 - WPA-PSK 1 Select the entry Security level 2 - WPA-PSK which allows you to proceed with the following window: 2 Define your passphrase. Note 3 Select an encryption method. Note 4 The security keys used by each associated station are periodically changed for greater security. The interval between key refresh can be set to an integer number of seconds. If set to 0, the keys are not refreshed. Click Apply to apply the WPA-PSK settings.
5 SpeedTouch™ Web Interface To disable any security (No security) 1 Select the entry Security level 0 which allows you to proceed with the following window: 2 Click Apply to apply your changes. Note The colour of the WLAN LED will change to red. 3 Reconfigure your wireless client(s) to use the changed settings. 4 Click Save all to save your changes to persistent memory. Note The WEP and/or WPA-PSK settings will be preserved in case you want to switch on security again later.
5 SpeedTouch™ Web Interface To change the ACL Access mode, select the desired ACL Access mode from the dropdownlist and click apply. By default new clients with the correct wireless settings (Network Name and, if required, Network key) are automatically allowed to associate to the SpeedTouch™580. However, the associated stations are NOT automatically added to the ACL. If needed you can manually add them.
5 SpeedTouch™ Web Interface To manually add a new station which can be done at any time. Proceed as follows: 1 Click New. 2 The following table is shown: 3 Add an intuitive name for the wireless client. 4 Add the wireless client’s physical hardware address (MAC address). 5 Whether the wireless client is allowed (select ‘yes’) or not (select ‘no’) to exchange data between the wireless clients and the SpeedTouch™580.
5 SpeedTouch™ Web Interface Associated stations Select Associated Stations to view all wireless stations that are currently associated to the SpeedTouch™580 access point: To add an associated station to the ACL: E-DOC-CTC-20040123-0001 v3.0 1 Select the entry you want to explicitly add to the ACL. Associated stations that are not present in the ACL yet are identified by the name: Not Registered (ACL). 2 To change the access rights for this station, click Access Control.
5 SpeedTouch™ Web Interface System Log Click this link to view the System Log page. This page allows you to view the activity on the SpeedTouch™ since power on: System log messages are used to provide a historical overview of events, errors, and messages generated during SpeedTouch™580 operation. The System Log web page allows you to overview all syslog messages the SpeedTouch™580 generated since its last reboot.
5 SpeedTouch™ Web Interface 5.2 Advanced Topics Menu Links Diagnostics E-DOC-CTC-20040123-0001 v3.
5 SpeedTouch™ Web Interface • Expand subsequently the Wan, DSL and Connections sections to view the current DSL state and connection information: Click 66 to perform an IP connectivity test. E-DOC-CTC-20040123-0001 v3.
5 SpeedTouch™ Web Interface Easy Setup Click this link to start the SpeedTouch™ Easy Setup wizard. See “3.2 Operating System Independent SpeedTouch™ Configuration Setup” on page 31 for more information. IP Addresses The IP Addresses page allows you to view or add/delete specific IP address entries for SpeedTouch™'s interfaces: When adding an IP address, all essential IP routes will be automatically be added to the SpeedTouch™ IP routing table.
5 SpeedTouch™ Web Interface NAPT The Network Address and Port Translation (NAPT) page allows you to: • View or add/delete specific static NAPT entries: To add static NAPT entries proceed as follows: 1 Click New. 2 Specify the outside address and inside address for the entry as well as the protocol and port to which the entry applies. Note 3 If the NAPT entry is applied to a connection's dynamically assigned local peer IP address, you should specify 0.0.0.0 as the outside address.
5 SpeedTouch™ Web Interface • Define a Default Server: By specifying a default server IP address (e.g. 10.0.0.154 as shown above), all incoming connections that don’t match a specifically configured static NAPT entry will be forwarded to the device with this IP address. This setting should be adequate for most server applications and eliminates the need for specific static NAPT entries. • Configure UPnP™: The three UPnP™ configurations are: E-DOC-CTC-20040123-0001 v3.
5 SpeedTouch™ Web Interface DHCP The Dynamic Host Configuration Protocol (DHCP) page allows you to: • Click The DHCP Server tab to access the DHCP server pages. • Select Server Config to enable/disable the SpeedTouch™ (Auto)DHCP server: Depending on the DHCP server status, following Status message can be displayed: 70 • Scanning for other DHCP server In case the DHCP server and its Auto DHCP feature are enabled, during local network probing on the SpeedTouch™ Ethernet interface eth0.
5 SpeedTouch™ Web Interface Under Properties, you are able to select: • • DHCP server Enables the SpeedTouch™ DHCP server. If it was not running, it will be enabled immediately. • Auto DHCP The SpeedTouch™ will not start its DHCP server immediately, but will first probe the network for a possible concurrent DHCP server for some period of time (set by Client timeout in seconds).
5 SpeedTouch™ Web Interface • Click the DHCP Relay tab to view the DHCP relay pages. The DHCP relay agent allows you to use DHCP clients and DHCP servers available on different networks. • Select Relay Config to view the current SpeedTouch™ DHCP relay status: Via this table you can also manually add static SpeedTouch™ DHCP relay entries for specific interfaces, if applicable.
5 SpeedTouch™ Web Interface DNS The Dynamic Name System (DNS) page allows you to: • View the current SpeedTouch™ DNS server hostname leases: Via this table you can also add static DNS hostname entries. This may be useful for devices which do not support DNS, e.g. a printer. By adding a name for your network printer, identified by its IP address, you will be able to contact this printer by name rather than by IP address.
5 SpeedTouch™ Web Interface • Back up the current SpeedTouch™ configuration, restore the SpeedTouch™ default configuration, or upload a backup configuration file: • To backup the current configuration click Backup and follow the instructions. • To restore the SpeedTouch™ defaults: 1 Click Restore default to load the default configuration. 2 The SpeedTouch™ prompts you to confirm the reset to defaults. Click Yes to load the default configuration.
5 SpeedTouch™ Web Interface Enter User id and Password (maximum 16 characters) of your choice and re-enter your password in the appropriate field. Click Apply to apply the System password and Save all to save your changes to persistent memory. Note Templates As long as no system password is supplied, a warning is displayed on the SpeedTouch™ web pages. Click this link to display the Templates page. This page allows you to: • View the templates currently stored in the SpeedTouch™ memory.
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6 SpeedTouch™ NAPT Manager 6 SpeedTouch™ NAPT Manager Introduction The SpeedTouch™ Network Address Port Translation (NAPT) Manager is designed to simplify the configuration of the SpeedTouch™ NAPT engine. Rather than defining the required NAPT entries for a certain application and adding them via the SpeedTouch™ web pages, the NAPT Manager offers you a selection of most popular host applications for which the configuration of NAPT entries can be done automatically.
6 SpeedTouch™ NAPT Manager 3 The SpeedTouch™ CD Browser menu appears: Click Configuration. 4 The following window appears: Click Configure NAPT Settings. 5 The NAPT Manager window appears: Click Next. 78 E-DOC-CTC-20040123-0001 v3.
6 SpeedTouch™ NAPT Manager 6 The Software License Agreement appears: You must accept before continuing. Click Yes to accept. Note If you accepted this Software License Agreement in a previous session of NAPT Manager, this window will not be shown anymore. 7 NAPT Manager will search for the SpeedTouch™ on the network. The following window shows the detection progress: 8 The NAPT manager should find your SpeedTouch™ device on the local network.
6 SpeedTouch™ NAPT Manager Configuration of the SpeedTouch™ Proceed as follows: 1 As soon as the NAPT Manager has detected your SpeedTouch™ device you can proceed with the configuration procedure. Note 2 The SpeedTouch™ may be protected by a system password. You must provide user name and system password to continue with the configuration. The following page lists the application hosts currently configured on the SpeedTouch™: Click Add to enter a new application host.
6 SpeedTouch™ NAPT Manager • Manually add a static NAPT entries: Click the Advanced tab. Select a protocol in the Protocol list and enter Port and Host IP address in the appropriate fields. By default, the IP address of the PC from which you are running the NAPT Manager will be taken as host IP address. To add a NAPT entry for another PC, you must change the proposed IP address. • Specify a default server IP address: Click the Default inbound host tab.
6 SpeedTouch™ NAPT Manager 6 As soon as the NAPT Manager completed the update of the SpeedTouch™ NAPT configuration, following window will appear: Click Finish to close the NAPT Manager. Note 82 The NAPT manager allows you to delete or modify configured NAPT mappings via the same procedure. E-DOC-CTC-20040123-0001 v3.
7 Support 7 Support In this chapter This chapter contains the following topics: Topic E-DOC-CTC-20040123-0001 v3.
7 Support 7.1 SpeedTouch™ Wall Mount Wall mount The SpeedTouch™580 can be wall-mounted by using two screws and the molded mounting brackets on the bottom of the SpeedTouch™580. You must provide the screws. To mount the SpeedTouch™580 on a wall or other vertical surface: 1 Drill 2 holes in the wall or other vertical surface where you want to place the SpeedTouch™580. Keep a space of 143 millimeters between the 2 holes. 2 Install the two screws.
7 Support 7.2 SpeedTouch™ System Software Upgrade Introduction System software updates (all OSs) This chapter describes how to upgrade the SpeedTouch™ system software. For checking the availability of new system software version packages: • Click the link, available on the SpeedTouch™ CD Browser. • Contact your network administrator or Service Provider • Visit the SpeedTouch™ support pages at: • System software packages and security http://www.speedtouch.
7 Support 7.2.1 Upgrade via the SpeedTouch™ Upgrade Wizard Introduction The procedures described in this section are valid only in case: • You run a MS Windows Operating System or Mac OS X. • Your SpeedTouch™ and computer are properly connected: • Through Ethernet or USB in case you run an MS Windows OS • Through Ethernet in case you run Mac OS X Note • It is not possible to upgrade your modem over a wireless connection. The new system software file is of the type bant-d_XX427x.bin, e.g.
7 Support 3 The SpeedTouch™ CD Browser menu appears: Click Diagnostics & Maintenance. 4 The following window appears: Click Upgrade My SpeedTouch™. See “ Upgrade procedure” on page 89 to continue. E-DOC-CTC-20040123-0001 v3.
7 Support On Mac OS X Proceed as follows: 1 Insert the SpeedTouch™ Setup CD-ROM in your PC's CD-ROM drive. 2 Open the CD-ROM and browse to the osx folder. 3 In the osx folder double-click upgradeST.pkg to install the SpeedTouch™ Upgrade application. Note The installation wizard may prompt you for authentication. If this is the case, click to enter your credentials. Note If your computer runs Mac OS X v10.
7 Support Upgrade procedure 1 The Welcome to the SpeedTouch™ Upgrade Wizard window appears: Click Next. 2 The SpeedTouch™ Software License Agreement window appears: You must accept before continuing. Click Yes to accept. Note 3 E-DOC-CTC-20040123-0001 v3.0 If you accepted this License Agreement in a previous upgrade, this window will not be shown anymore. The SpeedTouch™ Setup Wizard will continue to search for the SpeedTouch™ on the network.
7 Support 4 The SpeedTouch™ Setup Wizard should find your SpeedTouch™ device on the local network. This is indicated by the following window: If more than one device is found, a list of available devices will be provided. If this is the case, select your SpeedTouch™ device (SpeedTouch™580) and click Next. Note If the wizard does not find any SpeedTouch™ on the network an error window appears. In this case check page 27 for more information.
7 Support 8 The following window allows you to overview your selection: Click Next to continue. 9 You can follow the upgrade progress in following window: 10 After upgrading the SpeedTouch™, a final window appears to announce that the upgrade has been successful Click Finish to close the wizard. E-DOC-CTC-20040123-0001 v3.
7 Support System software downgrade Via the identical procedure it is also possible - although not recommended - to downgrade the SpeedTouch™ by uploading an older system software than the current running version. However, be aware that functionality added by previous upgrades may be lost, that system password settings may be lost as well as end-to-end connectivity and other configuration settings. 92 E-DOC-CTC-20040123-0001 v3.
7 Support 7.2.2 Manual System Software Management via BOOTP Server SpeedTouch™ system software management The SpeedTouch™ system software is based on BOOTP, a standard mechanism used for booting diskless stations. The SpeedTouch™ is able to slip in BOOTP mode, allowing a BOOTP server to manage the SpeedTouch™ file system, and submit upgrade files to it.
7 Support Procedure To upgrade/restore the SpeedTouch™ system software: 1 In a preliminary step, make sure that your SpeedTouch™ is powered off and that a BOOTP server is readily installed on the computer from which you intend to perform the system software upgrade. 2 Configure the BOOTP server to use the SpeedTouch™ system software image file in its reply to BOOTP requests from the SpeedTouch™ you want to upgrade.
7 Support 7.3 SpeedTouch™ Default Configuration Reset to default configuration Proceed as follows: 1 Make sure the SpeedTouch™ is powered on. 2 Use a pencil to press and hold for 7 seconds the recessed reset button (A) at the SpeedTouch™. A 3 Release the button. The SpeedTouch™ reboots and will come online again with factory settings. WLAN clients E-DOC-CTC-20040123-0001 v3.0 You will need to re-associate and register your WLAN clients, using the factory defaults WLAN settings. See “2.3.
7 Support 7.4 UPnP™ on Windows XP Systems Adding UPnP™ If you are running Microsoft Windows XP, it is recommended to add the UPnP™ component to your system. Proceed as follows: 1 On the Start menu, click Control Panel. 2 The Control Panel window appears. Click Add or Remove Programs. 3 The Add or Remove Programs window appears. Click Add/Remove Windows Components. 4 The Windows Components Wizard appears: Select Networking Services in the Components list and click Details.
7 Support Adding Internet Gateway Device Discovery and Control Your MS Windows XP system is able to discover and control Internet Gateway Devices (IGD), like the SpeedTouch™580 on your local network. Therefore it is recommended to add the IGD Discovery and Control client to your system. Proceed as follows: 1 On the Start menu, click Control Panel. 2 The Control Panel window appears. Click Add or Remove Programs. 3 The Add or Remove Programs window appears. Click Add/Remove Windows Components.
7 Support 7.5 Troubleshooting Configuration problems In case your SpeedTouch™ is unreachable due to misconfiguration, you might consider a hardware reset to factory defaults as described in “7.3 SpeedTouch™ Default Configuration” on page 95. However, note that resetting the SpeedTouch™ to its factory settings will revoke all the changes you made to the configuration.
7 Support Problem Solution LAN LED does not light up. Link integrity/Activity LED of Ethernet port does not light up. Make sure that the LAN cable are securely connected to the 10/100Base-T port. Make sure that you are using the correct cable type for your Ethernet equipment. Make sure the computer's Ethernet port is configured for auto-negotiation. Poor SpeedTouch™ performance.
7 Support 100 E-DOC-CTC-20040123-0001 v3.
© 2004 THOMSON. All rights reserved. E-DOC-CTC-20040123-0001 v3.0 Need more help? Additional help is available online at www.speedtouch.com.
