User Manual

Turn Digital Receptionist On/Off
1. Press the “ Menu ” softkey while in idle mode.
2. Using the directional pad, move the indicator to “ Digital Receptionist ” Press the “ Select ” softkey.
3. Move the indicator to “ D.R. On/Off ” and press the “ Select ” softkey.
4. Using the up and down keys on the directional pad, select the line on which you wish to activate or
deactivate the Digital Receptionist. Press the left and right keys to toggle on or off. Press the “ Select ”
softkey when finished.
Digital Receptionist Greetings
There are three different Digital Receptionist outgoing messages. They are Day Greeting, Night Greeting and
Auxiliary Greeting.
Day Greeting is played during the time you set as day time. Night Greeting is p
layed during the time you set
as night time. This can be helpful if you want different messages played during and after business hours.
The default greeting for both greetings is
“Hello, please enter your party’s extension. If you do not know the extension number, press zero (0), zero
(0).”
The Auxiliary Greeting is played when an outside caller presses the “0” key twice after hearing the Day or
Night message. It can be used for an extension list or to inform the caller how to reach the company
operator. The Default Auxiliary Greeting is “Please enter your party’s extension.”
Recording your Own Greeting
To customize
your Digital Receptionist greeting for either the Day, Night or Auxiliary Greeting, follow these
steps:
1. Press the “ Menu ” softkey while in idle mode.
2. Using the directional pad, move the indicator to “ Digital Receptionist. ” Press the “ Select ” softkey.
3. Using the up and down keys on the directional pad, select “ Day Greeting ,” “ Night Greeting ”or“ Auxiliary
Greeting .” Press the “ Select ” softkey.
4. Select the “ Record Greeting ” option. Speak your greeting into the Speakerphone. Press the "Save"
when you are finished. Your recorded greeting will be played back to you. If you are not satisfied
with the greeting, simply select “Record Greeting” and try again.
Playback or Delete Greeting
If you wish to review or delete your greeting, follow these steps:
1. Press the “ Menu ” softkey while in idle mode.
2. Using the directional pad, move the indicator to “ Digital Receptionist. ” Press the “ Select ” softkey.
3. Using the up and down keys on the directional pad, select “ Day Greeting, ”“ Night Greeting ”or“ Auxiliary
Greeting .” Press the “ Select ” softkey.
4. Select “ Play Greeting .” This will play back the current greeting.
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the U1000 automatically picks up a ringing line after the answer delay you programmed and plays the
designated Digital Receptionist greeting. When a caller enters an
extension number after hearing the
greeting, the Digital Receptionist transfers the call to that extension. If the requested extension doesn’t pick
up within 45 seconds, the Digital Receptionist takes the call back and plays the greeting again. If the caller
does not enter an extension number after hearing the message, the Digital Receptionist waits 5 seconds and
replays the greeting for the caller. If the caller still does not enter an extension number within 5 seconds the
call will be ended.
softkey