IP Phone IP110
Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Table of Contents Getting Started Packing List Call Return 41 Pick Up 41 Call Park 42 Voice Mail 42 Prefix 42 Redial 42 Trouble shooting 43 Appendix A.
Connect Network and Power Configuration and Registration Connect the phone to AC Power directly using the included power adapter. Some simple configurations are needed to get your phone ready for making calls: network and account information must be correct. The LAN Port can also be connected to Hub/Switch/IP PBX or other internet devices. The phone can also share the network connection with other network devices such as a PC.
Account Settings The phone attempts to register to the SIP server using the account data provided by automatic or manual initialization. Click on ACCOUNT[ACCOUNT SETTINGS. Select Account to Account 1. You will find the following parameters: Field Description Account Active You can choose to Enable or Disable this account. Label The name shown on the LCD screen. Display Name What the phone will display on the other phone’s Caller ID. This may be overridden by data at the service provider.
Overview Change phone to admin mode: Press MENU/BACK[7. User Type. Press the RIGHT navigation key until you see “admin” on the screen. Then press the DOWN key to be prompted for the password. It is “admin” by default. Type and press OK. Network Settings: Press MENU/BACK[3. SETTINGS[2. ADVANCED[OK. Enter the admin password, and choose NETWORK->WAN PORT or VLAN or WEB TYPE or 802.1x Settings to enter the internet relating configuration page. Account Settings: Press MENU/BACK[3. SETTINGS[2. ADVANCED[OK.
LEDs Icon Description Line Keys Input method: multi-lingual letters in lower case abc Input method: multi-lingual letters in upper case ABC CALL MUTE VOICEMAIL CALL FORWARD AUTO ANSWER DND In HANDSET mode In HEADSET mode In SPEAKER mode Keypad Lock LED Status Description Steady blue The line is open Blinking blue There is an incoming call to the account, or there is a call on hold Off The phone is in idle status whatever registered / unregistered Pow
PHONE OPTIONS PHONE UI Status IP 4 MAC 4 Firmware 4 Network 4 Phone 4 Accounts 4 Call Features Forward 4 Call Waiting 4 Function Keys 4 Send Key 4 Hot Line 4 Anonym Call 4 DND 4 Logs Setting 4 Basic Phone Functions Language 4 Time & Date 4 Ring Tone 4 Phone Volume 4 Advanced Phone Functions Accounts 4 Network 4 Reset Factory 4 Set Password 4 Set AES Key 4 Auto Provision 4 Other Features Messages 4 History 4 Directory 4 User Mode 4 Maintenan
Reboot Time and Date You should reboot the phone when you are asked to, e.g. after applying specific changes to phone configuration. To reboot via Web interface: 1) Go to SYSTEM[UPGRADE. 2) Click REBOOT button. Note: Please do not power off during reboot, or it may cause a flash memory error. Time and date are displayed on the idle screen. By default the date and time of the phone are configured manually, but you can set to obtain them from a preconfigured SNTP server, if needed.
Keypad Lock Ring Tones To unlock the phone via Phone interface: Press MENU key, you are prompted for the password. Enter the password of current user type, and then press OK button, you can enter the main menu and the keylock function is disabled as well. Codec Selection There are seven unique ring tones on the IP110. To select Ring Tone Type via Phone interface: Press MENU/BACK[3. SETTINGS[1. BASIC[OK. Scroll to 2. RING TONE, and press OK button.
Contact Management Edit/Add/Delete Contacts The IP110 features a 300 entry phonebook and 10 speed dial keys. With the phonebook you can add, edit, delete, dial, search for a contact or create groups of contacts. The phonebook also includes a Blacklist feature to block unwanted calls. To add a contact via Phone interface: Press DIR/TOGGLE and the OK button Or MENU/BACK[6. DIRECTORY[1. DIRECTORY.
To move a contact to the Blacklist via Phone interface: If you add a contact to the blacklist your phone will automatically reject all calls from this contact. Press DIR/TOGGLE [1. DIRECTORY or MENU/BACK[6. DIRECTORY[1. DIRECTORY Use the Up or DOWN navigation key to select the contact list (e.g. 1.Contacts) and press the OK button. Use the Up or DOWN navigation key to select the contact you want to move to blacklist, then press LEFT or RIGHT navigation keys to select M2B.
Send Key configuration Anonymous call Admin can set a specific button (“#” or “*”) as the send key. If this feature is enabled, once you’ve dialed the desired number, you can press this send key to call your correspondent immediately. To set the send key via the IP phone interface: 1) Make sure active User Type is admin or var. 2) Press MENU/BACK [ 2. FEATURES[ 4. SEND Key to enter the configuration page. 1.
To set Anonymous call rejection using phone interface: 1) Press MENU/BACK[2. Features [ 4. Anonym Call to enter the configuration page. 2) Press the UP or DOWN navigation keys to enter the Rejection page (if the active user type is admin or var , press MENU/BACK [ 2. FEATURES [ 6. ANONYM CALL ). 3) Press RIGHT or LEFT navigation keys to enable/disable Anonymous Call Rejection function.
DND When DND function is enabled, the phone will display the DND icon and all incoming calls will be rejected. You can find a record of all the calls that were rejected in the incoming call record of the Call History. Pressing HOLD/DND in idle mode will activate or deactivate the DND function. To configure the DND function via Phone interface: 1) Go to MENU/BACK[2. FEATURES[5. DND to enter the configuration interface. 2) Use the RIGHT or LEFT navigation keys to choose Enable/Disable.
Call log The IP110 can store up to 100 calls in its Call log. There are 5 different lists: • All calls • Forwarded calls • Missed calls • Received calls • Dialed calls The call logs can be accessed through the web interface (Contact[Phone Call Info). In the next paragraphs we will explain how to access them from the phone interface. Accessing Call log You can access the Call Log by pressing the LEFT navigation key from idle mode.
Call Waiting Configuration 3-way Conference To configure Call Waiting via Phone interface: 1) Make sure active User Type is admin or var 2) Press MENU/BACK[2. FEATURES[2. CALL WAITING. 3) Use the LEFT or RIGHT navigation keys to enable/disable the call waiting feature. 4) Use the navigation keys to enable/disable the Play Tone option. This option is used to define whether to play a short tone when there is an incoming call during an active call.
To listen to your new messages via the Phone interface: 1) Press the VOICEMAIL button directly. 2) You may be prompted to enter the password which is needed to connect to your VoIP telephony system. 3) Your voice mailbox is connected and you are able to listen to your new and old voicemails. Note: Before retrieving a new VOICEMAIL, please make sure that the connecting code has been set on the phone.
HTTPS Firmware Update and Autoprovisioning The IP110 supports HTTPS (Hypertext Transfer Protocol over Secure Socket Layer). Adding SSL layer under HTTP, adds a security layer to HTTP. Admins can set this transmission mode via web page. To configure HTTPS settings via Web interface: Go to NETWORK[ADVANCED, choose Web Server option. In the pull-down menu of Type field, choose the transmission mode, then click the CONFIRM button to save the changes. The phone is delivered with pre-installed firmware.
Programmable keys Set AES Key via phone interface: Go to MENU/BACK[3. SETTINGS[2. ADVANCED[6. Set AES Key. The keys from 0-9 (memory keys) on the keypad are editable. Users can customize specific features for these keys according to their needs. (The keys are only available when the phone is in idle mode). This function can only be set via the Web interface: PHONE[FUNCTION keys (Memory Key) Enter the Common AES and the MAC-oriented option. Press the OK button to save the changes.
Line Transfer The most frequent use for the line keys is assigning them one of two possible user accounts for call management. To assign the key as a Line via the web interface: Go to PHONE[FUNCTION Keys (Line Key) You are able to configure a key as a TRANSFER key to perform a Blind/Attended/ Semi-Attended Transfer. The main difference this key and the CALL TRANSFER hard key is in this case you can pre-configure the number to which transfer will be performed.
Call Park Trouble shooting Call Park is a feature that allows a person to put a call on hold at one telephone set and continue the conversation from any other telephone set. Your server needs to support this feature. Please check with your service provider or IP PBX vendor for more details. The “call park” feature is activated by pressing a preprogrammed button or a special sequence of buttons.
How to refuse incoming calls during a call? To refuse all incoming calls that may arrive when you are in a conversation you can turn off call waiting function or enable the DND mode by pressing the HOLD/DND button. How to update the firmware? Enter the webpage of your phone, go to System -> Upgrade. 1) Select the file to update, and then click the upgrade button. Note: Make sure the firmware you choose is provided by your service provider, or the device may crash after the update.
Service If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-511-3180. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This product may be serviced only by the manufacturer or its authorized service agents. Changes or modifications not expressly approved by Telefield NA Inc.
Visit the RCA web site at www.rca4business.com • Products purchased or serviced outside the USA • Acts of nature, such as, but not limited to lightning damage • 3rd party products, such as headsets Please do not send any products to the Oregon address listed in this manual or on the carton. This will only add delays in service for your product. Product Registration: • Please complete and mail the Product Registration Card packed with your unit.
