User's Guide

7
Getting Started
+ Make sure your phone or tablet is connected to the
WiFi network you want to use.
+ Make sure the camera is getting a good signal from
your WiFi router. See step 3 for more information.
+ Test your WiFi network with other devices to make
sure its working.
+ Double check that you’ve entered the correct
password for your WiFi network in the App.
+ Make sure your router is broadcasting its SSID
(name). This camera does not support hidden SSIDs.
+ Make sure that Wi-Fi signal is 2.4GHz. This camera
does not support 5GHz WiFi.
+ Make sure that your WiFi router uses either WPA2-
PSK/WPA-PSK or AES as its encryption method.
+ Make sure that there is no MAC lter on router or
add MAC address to router whitelist.
+ Reset the camera to set up connection again. Press
and hold SET button on the bottom of the camera
for 10 seconds. The camera gives a long beep when
it is fully reset.
Connection Troubleshooting
For additional assistance, please call
1-833-236-6561.
Enter the name (WIFI SSID)
and password for your
home WiFi network in the
App.
Once the camera has
successfully connected to
your WiFi network, you’ll see
the Success screen in the App
and the indicator light on the
back of the camera will turn
green. Congratulations—
you’ve just set up your rst
camera!