Troubleshooting guide
9
Vehicle does not run
Vehicle was running but
suddenly stopped
Short run time (less than 
30 minutes per charge)
Vehicle runs sluggishly
Problem  Possible Cause  Solution
Undercharged battery
Charger is not working
Loose wires or connectors
Tripped circuit breaker
Undercharged battery
Battery is old and will not accept 
full charge
Brakes are not adjusted properly 
Driving conditions are too stressful
Tires are not properly inflated
Vehicle is overloaded
Brake rotor is dragging on pads 
(Rebellion Electric Chopper only)
Brakes are not adjusted properly
Charge the battery. A new battery should have been charged for at least 12
hours before using the vehicle for the first time and up to 8 hours after each 
subsequent use.
Check all connectors. Make sure the charger connector is tightly plugged into
the charging port, and that the charger is plugged into the wall.
Make sure power flow to the wall outlet is on.
You may check to see if your charger is working by using a volt meter or 
asking your local Razor authorized service center to test your charger for you.
Check all wires and connectors to make sure they are tight.
The circuit breaker (next to on/off switch) will automatically shut off the
power if the motor is overloaded.
An excessive overload, such as too heavy a rider or too steep a hill, could
cause the motor to overheat. If the electric chopper suddenly stops running,
wait a few seconds and then push the breaker to reset the circuit. Correct the
conditions that caused the breaker to trip and avoid repeatedly tripping
the breaker.
Charge the battery. A new battery should have been charged for at least 12 
hours before using the vehicle for the first time and up to 8 hours after each 
subsequent use.
Check all wires and connectors. Make sure the battery connector is tightly 
plugged into the charger connector, and that the charger is plugged into 
the wall.
Make sure power flow to the wall outlet is on.
Even with proper care, a rechargeable battery does not last forever. Average 
battery life is 1 to 2 years depending on vehicle use and conditions. Replace 
only with a Razor replacement battery.
Refer to adjusting the brakes instructions on page 4 to properly adjust
brakes. 
Use only on solid, flat, clean and dry surfaces such as pavement or level 
ground.
The tires are inflated when shipped, but they invariably will lose some
pressure between the point of manufacturing and your purchase. Refer to 
instructions on page 5 of this manual to properly inflate tires.
Make sure you do not overload the vehicle by allowing more than one rider 
at one time, exceeding the 220 lb. maximum weight limit, going up a hill 
or towing objects behind the vehicle. If the vehicle is overloaded, the 
circuit breaker may trip and shut off power to the motor. Correct the driving 
conditions that caused the overload, wait a few seconds, and then push the 
breaker to reset the circuit. Avoid repeatedly tripping the circuit breaker.
Use your fingers to twist the calliper adjuster in either direction until rotor is 
centered between pads.
Refer to adjusting the brakes instructions on page 4 to properly adjust
brakes. 
 TROUBLESHOOTING GUIDE










