User Manual

8
Need Help? Visit our website for replacement parts, product support and a list of authorized service centers
at www.razor.com or call toll free 866-467-2967 Monday - Friday 8AM - 5PM Pacific Time. Please have the
product I.D. code (located on the bottom of the frame) available for better assistance.
Product does not run
Product suddenly stopped
working while in use
Short run time (less than
15 minutes per charge)
Product runs sluggishly
Sometimes the product
doesn’t run, but other
times it does
Product makes loud noises
or grinding sounds
TROUBLESHOOTING GUIDE
Problem Possible Cause Solution
Product is rolling backwards
Undercharged battery
Loose wires or connectors
Burned-out fuse
Motor or electrical switch damage
Undercharged battery
Brakes are not adjusted properly
Riding conditions are too stressful
Tires are not properly inflated
Product is overloaded
Loose wires or connectors
Motor or electrical switch damage
Chain is too dry
Throttle will not engage if the product is rolling backwards. Come to a
complete stop and then activate the throttle.
Charge the battery. A new battery should have been charged for at least 12
hours before using the product for the first time and up to 12 hours after each
subsequent use.
Check all connectors. Make sure the charger connector is tightly plugged into
the charging port, and that the charger is plugged into the wall.
Check all wires and connectors to make sure they are tight.
The fuse will burn out and automatically shut off the power if the motor is
overloaded.
An excessive overload, such as too heavy a rider or too steep a hill, could
cause the motor to overheat. Refer to replacing the fuse instructions on page
5 of this manual. Correct the conditions that caused the fuse to burn out and
avoid repeatedly burning out fuse.
Contact your local Razor authorized service center for diagnosis and repair.
Charge the battery. A new battery should have been charged for at least 12
hours before using the product for the first time and up to 12 hours after each
subsequent use.
Check all wires and connectors. Make sure the battery connector is tightly
plugged into the charger connector, and that the charger is plugged into the
wall.
Refer to brake adjustment instructions on page 4 of this manual.
Use only on solid, flat clean and dry surfaces such as pavement or level ground.
The tires are inflated when shipped, but they invariably will lose some pressure
between the point of manufacturing and your purchase. Refer to instructions
on page 4 of this manual to properly inflate tires.
Make sure you do not overload the product by allowing more than one rider
at one time, exceeding the maximum weight limit, going up too steep a hill or
towing objects behind the product.
Check all wires around the motors and all connectors to make sure they are
tight.
Contact your local Razor authorized service center for diagnosis and repair.
Apply a lubricant such as 3 in 1
TM
or Tri-Flow
TM
to the chain.
For more troubleshooting tips, visit our website at www.razor.com.