Vario IP PoE Series Instructions

www.rayteccctv.com 32
Raytec Global Tel: [phone]
Raytec Americas Tel: [phone]
Troubleshooting & FAQs
Please refer to the VARIO IP product pages on our website www.rayteccctv.com which has
a comprehensive list of troubleshooting support and FAQ’s. Also, please feel free to contact
us directly on the following contact numbers:
Raytec HQ (Excluding Americas): [phone]
Raytec Americas: [phone]
Typical Questions:
I can’t discover my lamp on the network using the Raytec Discovery Tool
I can’t communicate with my lamp by typing in the IP address
I can’t communicate with my lamp from the Raytec Discovery Tool
I can’t log-on to the lamp
My lamp turns on too early or too late
I want my lamp to turn on via the photocell
My lamp doesn’t trigger from an external input
My lamp is not responding to group messages correctly
API
The Raytec Network Lamp has been designed such that it can be integrated into a 3
rd
party
system such as a VMS. Please contact Raytec to discuss your particular requirements.