Specifications

TM022 Raypak RHP 33 Pool and Spa Heat Pump Service Instructions REV C
D.O.I: 14/03/2006
47
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Raypak Heat Pump Water Heater Warranty – Australia Only
WARRANTY CONDITIONS
1. This warranty is applicable only to heat pump pool
heaters manufactured from 1
st
October 2004.
2. The pool heater must be installed in accordance with
the Raypak heat pump pool heater installation
instructions, supplied with the pool heater, and in
accordance with all relevant statutory and local
requirements of the State in which the pool heater is
installed.
3. Where a failed component or heat pump pool heater is
replaced under warranty, the balance of the original
warranty period will remain effective. The replaced part
or heat pump pool heater does not carry a new
warranty.
4. Where the heat pump pool heater is installed outside
the boundaries of a metropolitan area as defined by
Rheem or further than 25 km from a regional
Rheem branch office, or an Accredited Service
Agent, the cost of transport, insurance and
travelling costs between the nearest Rheem
Accredited Service Agent’s premises and the
installed site shall be the owner’s responsibility.
5. The warranty only applies to the heat pump pool
heater and original or genuine (company)
component replacement parts and therefore
does not cover any plumbing or electrical parts
supplied by the installer and not an integral part
of the heat pump pool heater, e.g. pressure
limiting valve; isolation valves; non-return
valves; electrical switches; pumps or fuse.
6. The heat pump pool heater must be sized to
suit the pool in accordance with the guidelines
in the Raypak heat pump pool heater literature.
WARRANTY EXCLUSIONS
1. REPAIR AND REPLACEMENT WORK WILL BE CARRIED OUT AS SET OUT IN THE RAYPAK HEAT PUMP
POOL HEATER WARRANTY, HOWEVER THE FOLLOWING EXCLUSIONS MAY CAUSE THE POOL
HEATER WARRANTY TO BECOME VOID AND MAY INCUR A SERVICE CHARGE AND / OR COST OF
PARTS.
a) Accidental damage to the heat pump pool heater or
any component, including: Acts of God; failure due to
misuse; incorrect installation; relocation of the heat
pump pool heater to another premises; attempts to
repair the heat pump pool heater other than by a
Rheem Accredited Service Agent or the Rheem
Service Department.
b) Where it is found there is nothing wrong with the heat
pump pool heater; where the complaint is related to
excessive discharge from the temperature and / or
pressure relief valve due to high water pressure;
where there is no flow of hot water due to faulty
plumbing; where water leaks are related to plumbing
and not the heat pump pool heater or heat pump pool
heater components; where there is a failure of gas,
electricity or water supplies; where the supply of gas,
electricity or water does not comply with relevant
codes or acts.
c) Where the heat pump pool heater or heat pump pool
heater component has failed directly or indirectly as a
result of: excessive water pressure; excessive
temperature and / or thermal input; corrosive
atmosphere; incorrect pool water chemical
balance; ice formation in the pipe work to or
from the heat pump pool heater; ice formation
in the waterways of the heat pump pool heater.
d) Where the heat pump pool heater is located in
a position that does not comply with the Raypak
heat pump pool heater installation instructions
or relevant statutory requirements, causing the
need for major dismantling or removal of
cupboards, doors or walls, or use of special
equipment to bring the heat pump pool heater
to floor or ground level or to a serviceable
position.
e) Repairs to the heat pump pool heater due to
scale formation in the waterways when the heat
pump pool heater has been connected to a
harmful water supply as outlined in the Owner’s
Guide and Installation Instructions booklet.
2. SUBJECT TO ANY STATUTORY PROVISIONS TO THE CONTRARY, THIS WARRANTY EXCLUDES ANY
AND ALL CLAIMS FOR DAMAGE TO FURNITURE, CARPETS, WALLS, FOUNDATIONS OR ANY OTHER
CONSEQUENTIAL LOSS EITHER DIRECTLY OR INDIRECTLY DUE TO LEAKAGE FROM THE HEAT PUMP
POOL HEATER, OR DUE TO LEAKAGE FROM FITTINGS AND / OR PIPE WORK OF METAL, PLASTIC OR
OTHER MATERIALS CAUSED BY WATER TEMPERATURE, WORKMANSHIP OR OTHER MODES OF
FAILURE.
In addition to this warranty, the Trade Practices Act 1974 and similar laws in each state and territory provide the owner
under certain circumstances with certain minimum statutory rights in relation to your Rheem water heater. This warranty
must be read subject to that legislation and nothing in this warranty has the effect of excluding, restricting those rights.
Rheem Australia Pty Ltd
FOR SERVICE TELEPHONE
A.B.N. 21 098 823 511
131 031 AUSTRALIA
0800 657 335 NEW ZEALAND
or refer local Yellow Pages
NOTE: Every care has been taken to ensure accuracy in preparation of this publication. No liability can be accepted for
any consequences which may arise as a result of its application.