Specifications

RAYMARINE MANUFACTURER'S WARRANTY
In order to ensure that a Raymarine
product continues to operate efficiently
and reliably, before use the user should
carefully read the Owner’s Handbook
and follow the advice on the safe and
correct operation and use of each
Raymarine product. It is recommended
that Raymarine products are installed
and/or commissioned by a Raymarine
certified installer. Installation and/or
commissioning by persons other than
a Raymarine certified installer may
invalidate this warranty.
Important note: All Raymarine products
are merely aids to navigation. It is
the ultimate responsibility of the user
to exercise discretion and proper
navigational skill independent of any
Raymarine product.
Standard warranty
Subject to the terms, conditions and limitations in
this limited warranty (“warranty”), Raymarine new
products are warranted to be free from defects in
materials and workmanship for the following period
(the “Warranty Period”):
VHF radios: 36 months from Date of first purchase.
All other products: 24 months from Date of first
purchase.
“Date of first purchase” means the date on which
the product was purchased by the first retail
customer or where the product was installed and/
or commissioned on a new vessel by a Raymarine
certified original equipment manufacturer, the
date on which the vessel was purchased by the
first retail customer. For products installed by a
Raymarine certified installer on a vessel already
in the customer’s possession, the Warranty Period
will begin on the date of product installation or
commissioning.
“Raymarine certified original equipment
manufacturer”; “Raymarine National Distributor”;
“Raymarine certified installer” and “Raymarine
certified service agent” are certifications given by
Raymarine. For details of such certified parties,
please refer to www.raymarine.com
Raymarine will (at its sole option) repair or replace
any product which is (i) proven to be defective
in materials or workmanship; and (ii) returned to
Raymarine (or its agent) during the Warranty Period
in accordance with this warranty. Replacement
products may be new or refurbished. Such repair or
replacement will be the sole remedy by Raymarine
under this warranty. Any repaired or replacement
product will be warranted in accordance with this
warranty, for the unexpired balance of the Warranty
Period on the original product.
Obtaining standard warranty service
To qualify for standard warranty service, the product
must be returned to Raymarine or a Raymarine
certified service agent within: (i) the Warranty
Period; and (ii) 30 days of the alleged product
failure. The product must be securely packaged and
sent pre-paid, accompanied by:
• an original valid proof of purchase confirming
the date of purchase and product supplier or a
stamped warranty card completed by the product
supplier; and
• the product serial number.
It is recommended that the customer obtains postal
insurance for products that are returned under this
warranty. Raymarine will not be liable for loss or
damage to products in transit to Raymarine.
Onboard warranty service
Where proof of installation and/or commissioning
by a Raymarine certified installer can be shown
(or onboard warranty service has been purchased
separately) Raymarine will authorize limited onboard
warranty service to the vessel by the Raymarine
certified service agent nearest to the vessel, subject
to the limitations and exclusions below.
Certain Raymarine products are not eligible for
onboard warranty service unless (i) at the time
of alleged product failure, the products are pre-
registered with Raymarine and (ii) onboard warranty
service is purchased from a Raymarine certified
installer at the time of installation. Onboard
warranty service is only available to purchase in
certain countries. For details of such products
and countries please refer to www.raymarine.
com or contact the nearest Raymarine National
Distributor.
With the exception of autopilots, a Raymarine
product or system sold in the Americas or the
Caribbean that has a Manufacturer’s Suggested
Retail Price (MSRP) of less than USD $2,500 is
not eligible to receive onboard warranty service.
Autopilots (other than sport, tiller and wheel pilots)
sold in the Americas or the Caribbean are eligible
for onboard warranty service irrespective of MSRP.
Unless sold as part of a system with an MSRP in
excess of USD$2,500, sport, tiller and wheel pilots
are eligible for standard warranty only and are not
eligible for onboard warranty service.
Obtaining onboard warranty service
To qualify for onboard warranty service, the nearest
Raymarine certified service agent should be
contacted and onboard service requested by the
customer: (i) within the Warranty Period; and (ii)
within 30 days of the alleged product failure. At
the time of request, the customer must supply the
following to the agent:
• an original valid proof of purchase confirming
the date of purchase and supplier name or a
warranty card completed and stamped by the
Raymarine certified service agent/installer;
• proof of installation by a Raymarine certified
service agent/installer; and
• the product serial number.
Onboard warranty service will only be performed
if the serial number confirms that the product has
been installed and/or commissioned by a Raymarine
certified installer or that onboard warranty service
has been purchased and is valid and in force.
Warranty limitations & exclusions
In addition to any other limitations and exclusions in
this warranty, Raymarine is not responsible for, and
this warranty does not cover:
• failure or defects due to accident, abuse or
misuse, shipping damage, alterations, corrosion,
incorrect and/or non-authorized service or
improper installation (whether or not by a
Raymarine certified service agent) or failure to
comply with the Owner’s Handbook;
• products where the serial number has been
altered, mutilated or removed;
• costs associated with routine system checkouts,
software revisions, alignment/calibration, sea
trials or commissioning unless required by
replacement of parts in the area being aligned;
• repair or replacement of consumable items
including (without limitation) fuses, batteries,
drive belts, radar mixer diodes, snap-in impeller
carriers, impellers, impeller bearings and impeller
shafts. A complete list of the consumable items
relating to each product can be found in the
Owner’s Handbook or at www.raymarine.
com;
• all costs associated with transducer replacement,
other than the cost of the transducer itself;
• costs associated with overtime or premium labor
work outside normal working hours;
• differences in material, coloring or size that may
exist between actual products and the pictures
or descriptions of such products in product
advertising, literature or on the Internet;
• replacement of missing components from the
package of any product purchased through an
Internet online auction site;
• fees associated with hauling, shipping or towing
a vessel to a Raymarine certified service agent;
• taxi fares, launch or docking fees, aircraft
or vehicle rental, meals, customs, shipping,
communication charges;
• other travel or transport costs (save for onboard
warranty service, where costs of up to 2 hours’
auto mileage and tolls of service agent travel
time are covered);
Raymarine accepts no responsibility for damage
to other equipment, systems or components
occasioned by improper or unauthorized connection
or use of the product.
Subjecting any Raymarine product to high pressure
washing may cause subsequent water intrusion and
failure of the product. Raymarine will not warranty
product subjected to high pressure washing.
Other Conditions
TO THE EXTENT CONSISTENT WITH LAW, THE
FOREGOING WARRANTY IS RAYMARINE'S
SOLE WARRANTY. THE PROVISIONS OF THIS
WARRANTY ARE IN LIEU OF ANY OTHER
WARRANTY, WHETHER EXPRESSED OR
IMPLIED, WRITTEN OR ORAL, INCLUDING
ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE.
NONE OF RAYMARINE, RAYMARINE’S
AFFILIATES OR A RAYMARINE SERVICE AGENT
SHALL BE LIABLE FOR ANY INCIDENTAL,
INDIRECT, CONSEQUENTIAL OR SPECIAL
(INCLUDING PUNITIVE OR MULTIPLE)
DAMAGES, NOR SHALL RAYMARINE,
RAYMARINE’S AFFILIATES OR A RAYMARINE
SERVICE AGENT BE LIABLE FOR ANY
LOSS OF PROFIT, BUSINESS, CONTRACTS,
OPPORTUNITY, GOODWILL OR OTHER SIMILAR
LOSS WHETHER FOR BREACH OF CONTRACT,
TORT (INCLUDING NEGLIGENCE) BREACH
OF STATUTORY DUTY OR OTHERWISE. THE
LIABILITY OF RAYMARINE, ITS AFFILIATES,
OR A RAYMARINE SERVICE AGENT TO
A CUSTOMER UNDER THIS WARRANTY,
WHETHER FOR BREACH OF CONTRACT, TORT
(INCLUDING NEGLIGENCE), BREACH OF
STATUTORY DUTY OR OTHERWISE, SHALL NOT
EXCEED US$1,000,000. NOTHING IN THIS
WARRANTY SHALL LIMIT THE LIABILITY OF
RAYMARINE, RAYMARINE’S AFFILIATES OR
A RAYMARINE SERVICE AGENT IN RESPECT
OF DEATH OR PERSONAL INJURY CAUSED
BY ITS NEGLIGENCE, FRAUD OR ANY OTHER
LIABILITY WHICH BY LAW CANNOT BE
EXCLUDED OR LIMITED.
SOME JURISDICTIONS DO NOT ALLOW
EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES SO THE
ABOVE LIMITATIONS OR EXCLUSIONS
MAY NOT APPLY. THIS WARRANTY GIVES A
CUSTOMER SPECIFIC LEGAL RIGHTS AND
THE CUSTOMER MAY ALSO HAVE OTHER
RIGHTS, WHICH VARY FROM JURISDICTION TO
JURISDICTION.
THIS WARRANTY DOES NOT HAVE THE
EFFECT OF EXCLUDING OR LIMITING THE
CUSTOMER’S STATUTORY RIGHTS UNDER THE
APPLICABLE NATIONAL LEGISLATION. THIS
WARRANTY COMPLIES WITH EU DIRECTIVE
1999/44/EC.
Contact details of Raymarine Technical Support and
a full list of the names and details of worldwide
certified service agents are available at www.
raymarine.com and in the Owner’s Handbook.
This warranty supersedes and replaces
all previous warranties and applies to
Raymarine products where the Warranty
Period begins on or after January 1, 2008.
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