Product specifications

121
Specifications
In order to ensure that a Raymarine product continues to
operate efficiently and reliably, before use the user should
carefully read the Owner’s Handbook and follow the advice
on the safe and correct operation and use of each Raymarine
product. It is recommended that Raymarine products are
installed and/or commissioned by a Raymarine certified
installer. Installation and/or commissioning by persons other
than a Raymarine certified installer may invalidate this
warranty.
Important note: All Raymarine products are merely aids to
navigation. It is the ultimate responsibility of the user to
exercise discretion and proper navigational skill independent
of any Raymarine product.
Standard warranty
Subject to the terms, conditions and limitations in this limited warranty (“warranty”),
Raymarine new products are warranted to be free from defects in materials and workmanship
for the following period (the “Warranty Period”):
VHF radios: 36 months from Date of first purchase.
All other products: 24 months from Date of first purchase.
“Date of first purchase” means the date on which the product was purchased by the first
retail customer or where the product was installed and/or commissioned on a new vessel
by a Raymarine certified original equipment manufacturer, the date on which the vessel was
purchased by the first retail customer. For products installed by a Raymarine certified installer
on a vessel already in the customer’s possession, the Warranty Period will begin on the date
of product installation or commissioning.
“Raymarine certified original equipment manufacturer”; “Raymarine National Distributor”;
“Raymarine certified installer” and “Raymarine certified service agent” are certifications given
by Raymarine. For details of such certified parties, please refer to www.raymarine.co.uk
Raymarine will (at its sole option) repair or replace any product which is (i) proven to be
defective in materials or workmanship; and (ii) returned to Raymarine (or its agent) during
the Warranty Period in accordance with this warranty. Replacement products may be new
or refurbished. Such repair or replacement will be the sole remedy by Raymarine under this
warranty. Any repaired or replacement product will be warranted in accordance with this
warranty, for the unexpired balance of the Warranty Period on the original product.
Obtaining standard warranty service
To qualify for standard warranty service, the product must be returned to Raymarine or
a Raymarine certified service agent within: (i) the Warranty Period; and (ii) 30 days of
the alleged product failure. The product must be securely packaged and sent pre-paid,
accompanied by:
• anoriginalvalidproofofpurchaseconfirmingthedateofpurchaseandproductsupplier
or a stamped warranty card completed by the product supplier; and
• theproductserialnumber.
It is recommended that the customer obtains postal insurance for products that are returned
under this warranty. Raymarine will not be liable for loss or damage to products in transit to
Raymarine.
Onboard warranty service
Where proof of installation and/or commissioning by a Raymarine certified installer can be
shown (or onboard warranty service has been purchased separately) Raymarine will authorize
limited onboard warranty service to the vessel by the Raymarine certified service agent
nearest to the vessel, subject to the limitations and exclusions below.
Certain Raymarine products are not eligible for onboard warranty service unless (i) at the time
of alleged product failure, the products are pre-registered with Raymarine and (ii) onboard
warranty service is purchased from a Raymarine certified installer at the time of installation.
Onboard warranty service is only available to purchase in certain countries. For details of
such products and countries please refer to www.raymarine.co.uk or contact the nearest
Raymarine National Distributor.
With the exception of autopilots, a Raymarine product or system sold in the Americas or the
Caribbean that has a Manufacturer’s Suggested Retail Price (MSRP) of less than USD $2,500
is not eligible to receive onboard warranty service. Autopilots (other than sport, tiller and
wheel pilots) sold in the Americas or the Caribbean are eligible for onboard warranty service
irrespective of MSRP. Unless sold as part of a system with an MSRP in excess of USD$2,500,
sport, tiller and wheel pilots are eligible for standard warranty only and are not eligible for
onboard warranty service.
Obtaining onboard warranty service
To qualify for onboard warranty service, the nearest Raymarine certified service agent should
be contacted and onboard service requested by the customer: (i) within the Warranty Period;
and (ii) within 30 days of the alleged product failure. At the time of request, the customer
must supply the following to the agent:
• anoriginalvalidproofofpurchaseconfirmingthedateofpurchaseandsuppliernameor
a warranty card completed and stamped by the Raymarine certified service agent/installer;
• proofofinstallationbyaRaymarinecertifiedserviceagent/installer;and
• theproductserialnumber.
Onboard warranty service will only be performed if the serial number confirms that the
product has been installed and/or commissioned by a Raymarine certified installer or that
onboard warranty service has been purchased and is valid and in force.
Warranty limitations & exclusions
In addition to any other limitations and exclusions in this warranty, Raymarine is not
responsible for, and this warranty does not cover:
• failureordefectsduetoaccident,abuseormisuse,shippingdamage,alterations,
corrosion, incorrect and/or non-authorized service or improper installation (whether or not
by a Raymarine certified service agent) or failure to comply with the Owner’s Handbook;
• productswheretheserialnumberhasbeenaltered,mutilatedorremoved;
• costsassociatedwithroutinesystemcheckouts,softwarerevisions,alignment/calibration,
sea trials or commissioning unless required by replacement of parts in the area being
aligned;
• repairorreplacementofconsumableitemsincluding(withoutlimitation)fuses,batteries,
drive belts, radar mixer diodes, snap-in impeller carriers, impellers, impeller bearings and
impeller shafts. A complete list of the consumable items relating to each product can be
found in the Owner’s Handbook or at www.raymarine.co.uk;
• allcostsassociatedwithtransducerreplacement,otherthanthecostofthetransducer
itself;
• costsassociatedwithovertimeorpremiumlaborworkoutsidenormalworkinghours;
• differencesinmaterial,coloringorsizethatmayexistbetweenactualproductsand
the pictures or descriptions of such products in product advertising, literature or on the
Internet;
• replacementofmissingcomponentsfromthepackageofanyproductpurchasedthrough
an Internet online auction site;
• feesassociatedwithhauling,shippingortowingavesseltoaRaymarinecertifiedservice
agent;
• taxifares,launchordockingfees,aircraftorvehiclerental,meals,customs,shipping,
communication charges;
• othertravelortransportcosts(saveforonboardwarrantyservice,wherecostsofupto2
hours’ auto mileage and tolls of service agent travel time are covered);
Raymarine accepts no responsibility for damage to other equipment, systems or components
occasioned by improper or unauthorized connection or use of the product.
Subjecting any Raymarine product to high pressure washing may cause subsequent water
intrusion and failure of the product. Raymarine will not warranty product subjected to high
pressure washing.
Other Conditions
TO THE EXTENT CONSISTENT WITH LAW, THE FOREGOING WARRANTY IS
RAYMARINE'S SOLE WARRANTY. THE PROVISIONS OF THIS WARRANTY ARE IN
LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESSED OR IMPLIED, WRITTEN
OR ORAL, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
NONE OF RAYMARINE, RAYMARINE’S AFFILIATES OR A RAYMARINE SERVICE
AGENT SHALL BE LIABLE FOR ANY INCIDENTAL, INDIRECT, CONSEQUENTIAL OR
SPECIAL (INCLUDING PUNITIVE OR MULTIPLE) DAMAGES, NOR SHALL RAYMARINE,
RAYMARINE’S AFFILIATES OR A RAYMARINE SERVICE AGENT BE LIABLE FOR ANY
LOSS OF PROFIT, BUSINESS, CONTRACTS, OPPORTUNITY, GOODWILL OR OTHER
SIMILAR LOSS. THE LIABILITY OF RAYMARINE, ITS AFFILIATES, OR A RAYMARINE
SERVICE AGENT TO A CUSTOMER UNDER THIS WARRANTY, WHETHER FOR BREACH
OF CONTRACT, TORT, BREACH OF STATUTORY DUTY OR OTHERWISE, SHALL NOT
EXCEED US$1,000,000. NOTHING IN THIS WARRANTY SHALL LIMIT THE LIABILITY
OF RAYMARINE, RAYMARINE’S AFFILIATES OR A RAYMARINE SERVICE AGENT IN
RESPECT OF DEATH OR PERSONAL INJURY CAUSED BY ITS NEGLIGENCE, FRAUD
OR ANY OTHER LIABILITY WHICH BY LAW CANNOT BE EXCLUDED OR LIMITED.
SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY
NOT APPLY. THIS WARRANTY GIVES A CUSTOMER SPECIFIC LEGAL RIGHTS AND THE
CUSTOMER MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM JURISDICTION TO
JURISDICTION.
THIS WARRANTY DOES NOT HAVE THE EFFECT OF EXCLUDING OR LIMITING
THE CUSTOMER’S STATUTORY RIGHTS UNDER THE APPLICABLE NATIONAL
LEGISLATION. THIS WARRANTY COMPLIES WITH EU DIRECTIVE 1999/44/EC.
Contact details of Raymarine Technical Support and a full list of the names and details of
worldwide certified service agents are available at www.raymarine.co.uk and in the
Owner’s Handbook.
This warranty supersedes and replaces all previous warranties and applies
to Raymarine products where the Warranty Period begins on or after
January 1, 2008.
Raymarine Manufacturer’s Warranty
Standard Raymarine warranty.
Worldwide Warranty