Product Warranty

Customer must be available to sign for their warranty bats. We can no longer accept a
signature from a neighbor. After three delivery attempts, the package will be returned as
undeliverable.
Rawlings has the right, as the manufacturer, to laser engrave, or "mark" any bat they feel are not
entitled to a warranty replacement. Bats must be received by our evaluators within the
warranty time frame.
Each bat that comes in for warranty must meet our warranty requirements to receive a one-time
replacement within one year from date of purchase. Rawlings reserves the right to perform any
testing that they deem necessary to determine whether the bat meets the warranty
requirements.
• Bats must be purchased from an authorized dealer or store of Rawlings. If they are not
an account of Rawlings and/or authorized to represent Rawlings, the bat will be sent
back denied and marked.
• Receipts will also be verified with the retailer/authorized dealer. If the store notifies
Rawlings that the purchase was invalid, the bat will be sent back denied and will be
marked.
• THIS WARRANTY DOES NOT COVER bats that have been used in commercial batting
cages.
• Rawlings will not honor any bat that has been altered. An alteration may consist of:
gluing (even in an attempt to “repair” the bat), shaving, rolling, vicing, hitting objects
other than balls with your bat and basically, any form of "doctoring" your bat in any form
in an attempt to affect the performance or characteristics of the bat. If Rawlings finds a
bat has been altered, the warranty is null and void and will be returned to the customer.
The bat will also be marked.
• All bats will be cut during the evaluation process to confirm that no alterations have
been attempted or done on the bat. If Rawlings finds that the bat has been altered, it
will be returned to the customer in the condition that is received back after this process.
Rawlings is also not responsible for any injury resulting in using an "altered bat."
Rawlings offers a one-time warranty replacement. A bat issued for warranty replacement will be
permanently marked as “NO WARRANTY” on the taper of the bat.
*Please note that if you reside in Canada and bought your bat in Canada, you need to contact
the retailer that you purchased the bat from in regards to the warranty.