Product Warranty

NON-WOOD BAT WARRANTY POLICY
Rawlings will provide a one-time bat replacement within one year from the date of purchase on
most bats. If the model is no longer available it will be replaced with a model of Rawlings
discretion. See your specific warranty card for the duration or contact customer service at 1-877-
225-1041.
WHAT YOU NEED TO DO
Important: NEVER RETURN YOUR BAT TO YOUR SPORTING GOODS DEALER (*Canadian customers
read note at bottom of page)
You do not need to pre-register your bat upon purchase. We suggest, however, that you save
your receipt since the receipt will be required to show valid proof of purchase if you were to
need to send your bat in for warranty replacement.
1. Complete the online
Bat Return Form OR call 1-877-225-1041 between the hours of 8 -5 CST,
Monday -Friday, to obtain a Return Authorization Number (RA#). For questions, you can email
[e-mail]. Please have the following information ready: model #, length, and
date purchased.
2. Once you receive your RA# and return instructions, send your bat along with a valid proof of
purchase (sales receipt) to the Warranty Department. The sales receipt must be from an
authorization dealer. Rawlings warranty commitment is to the original owner and is not
transferable. Rawlings DOES NOT accept receipts from PayPal, Paypoint, eBay, or other auction
websites.
Bats must be received by our evaluators within the warranty time frame and before the one year
warranty expires.
We recommend that you make a copy of your sales receipt for your own records; please rubber
band the original receipt referencing the RA# to the barrel of the bat and send to:
Rawlings Bat Returns
RA# (fill in your RA#)
132 Bissen St.
Caledonia, MN 55921
The customer is responsible for the cost of shipping their bat in for warranty consideration. We
are not responsible for any bat that is lost during the shipping to our facility. We strongly
recommend that you insure the package while in route to us with whichever carrier that you feel
most confident with.
Upon completion of evaluation, if the bat is deemed defective and meets our warranty
requirements, Rawlings will send out a replacement bat. If possible, Rawlings will repair the bat
first before a replacement is issued. End caps and knobs are typically something that can be
repaired. If a bat is sent back repaired, the sales receipt will also be returned since the
remaining warranty will still be in effect from the original date of purchase. The customer is
responsible to retain this receipt for any warranty time period remaining on the bat.