User Manual
嵌入式蒸氣焗爐 Built-in Steam Grill Oven
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Troubleshooting
Phenomenon Possible cause Solution
Cannot operate 1. Power suspension
2. The appliance is not connected to
electricity
1. Operate after power restored
2. Assign qualified technician to
connect electricity
Display does not light up 1. The appliance is not connected to
electricity
2. PCB damaged
1. Connect to the electricity (Power
plug with fuse)
2. Contact Shun Hing Electric Service
Centre Limited to check and repair
Abnormal indication on the
display
1. Display damaged
2. PCB damaged
Contact Shun Hing Electric Service
Centre Limited to check and repair
Water or steam leakage from
oven door
1. Door is not closed tightly
2. Door rubber sealing damaged
1. Close the door correctly again;
2. Contact Shun Hing Electric Service
Centre Limited to check and repair
Temperature not rise 1. Evaporator damaged
2. PCB damaged
3. Temperature sensor damaged
Contact Shun Hing Electric Service
Centre Limited to check and repair
Gas leakage from oven door 1. Door rubber sealing is not installed
correctly
2. Door hook is damaged
Contact Shun Hing Electric Service
Centre Limited to check and repair
Oven light is not lit 1. Oven light is damaged
2. Main PCB malfunction
Contact Shun Hing Electric Service
Centre Limited to check and repair
Exhaust fan malfunction 1. Fan motor is damaged
2. Main PCB malfunction
Contact Shun Hing Electric Service
Centre Limited to check and repair
Button failure 1. Control panel malfunction
2. PCB damaged
Contact Shun Hing Electric Service
Centre Limited to check and repair
No steam generated 1. Hose is folded, blocked or
damaged
2. Steam generator is damaged;
3. Waterflood system is improperly
sealed
Contact Shun Hing Electric Service
Centre Limited to check and repair
If error codes are found on the display, check the following table carefully and follow the solutions before repairing.
Error Code Cause Solution
E-1 High temperature protection
((Temperature in the sensor is higher
than protection value)
Contact Shun Hing Electric Service Centre Limited to
check and repair
E-2 Evaporator high temperature
protection (Temperature in
evaporator is higher than protection
value)
Contact Shun Hing Electric Service Centre Limited to
check and repair
E-3 Cavity low temperature protection
(Long idle time resulting in cavity
temperature keeps lower than 35℃,
which is not suitable to continue
cooking function)
Stop the operation and restart the appliance. If
situation continues, contact Shun Hing Electric Service
Centre Limited to check and repair
E-4 Evaporator low temperature
protection (No temperature rise after
operating 5 minutes. Temperature of
evaporator keeps lower than 35℃)
Stop the operation and restart the appliance. If
situation continues, contact Shun Hing Electric Service
Centre Limited to check and repair
E-5 Sensor failure Contact Shun Hing Electric Service Centre Limited to
check and repair
E-6 Connection failure Contact Shun Hing Electric Service Centre Limited to
check and repair