Warranty Guide
©2019 RI
REV 1-2-19
2
Exclusions to warranty are as follows:
• Damage caused by transporting/shipping product to jobsite product must be
palletized and shrink wrapped, fire, burns to surface, intentional abuse, using
product in exterior application, indentations, surface scratches, scuffing, and
other damage caused by improper rolling loads, chairs and other furniture
being moved without use of the proper functioning protectors.
• The exposure to pebbles, grit, sand or other abrasives, high heal or cleated
shoes and staining from product spills not cleaned up properly.
• Damage cause by flooding, excessive moisture or alkalis in subfloor or
conditions arising from hydrostatic pressure.
• Cutting from sharp objects, vacuum beater bar, construction or installation-
related damage, side or end joint gapping, changes in appearance or color
when exposed to natural light source an exposure to heat.
• Shading, color or texture difference between sample and delivered product.
• This warranty is in lieu of any other warranties, expressed or implied.
Exclusions to Waterproof Warranty are as Follows:
Waterproof warranty applies to residential installations only.
• This is limited to Topical Moisture defined as Surface Moisture from
mopping, occasional water spills or common household liquids which are
cleaned up properly.
• Water spills over the edges of the floor surface by baseboards, walls and
transition are not covered.
• Damage caused by standing water, flooding and moisture in the subfloor,
hydrostatic pressure or water underneath the flooring is not covered.
• Damage to structures under or surrounding floor including but not limited to
underlayment, installed grout, molding subfloor heating systems, fixtures,
furniture and all molding and trims including RI Floor trims and moldings are
excluded.
• Damage from mold and/or mildew growth due to water exposure of any kind
is excluded.
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