User guide
Table Of Contents
- Chapter 1: Introduction
- Chapter 2: Installation
- Chapter 3: Operation – User Functions
- Chapter 4: Operation – Administrator Functions
- The Administration Menu
- Guidelines for System Configuration
- System Configuration
- Video Redirection (Forced Video)
- Channel Association for Multiple Video
- User Configuration
- Channel Configuration
- User Station Profile
- Group Settings (Access Rights)
- Recommendations
- System Reboot and System Reset
- Network Settings
- Autoscan and Autoskip
- Power Management
- Paragon II Network Port
- Chapter 5: Paragon II and P2ZCIMs/Z-CIMs
- Chapter 6: Managing IBM BladeCenter Servers
- Chapter 7: Configurations
- Chapter 8: Firmware Upgrade
- Appendix A: Specifications
- Appendix B: User Station Direct Mode
- Appendix C: Tiering and Compatibility
- Appendix D: Paragon II Rack Mount
- Appendix E: Connecting Serial Devices to Paragon II System
- Appendix F: Extra Keyboard/Mouse Information and Settings
- Appendix G: Recommendation for Better Video Quality
- Appendix H: Other Components Working with Paragon II
- Appendix I: Troubleshooting

CHAPTER 8: FIRMWARE UPGRADE 101
STEP 2: Upgrade the Boot Loader
Although you may upgrade the Main Switching Unit through TCP/IP, it is highly recommended
to upgrade the boot loader by connecting the cross-over network cable between the Main
Switching Unit and the PC with Paragon Update to avoid any possible risk.
1. Download the appropriate firmware version from Raritan’s Website. See STEP 1: Download
the Latest Firmware under General Update Procedure in this chapter for additional
information.
2. Launch the Paragon Update utility, and select “R-P2BL-0C4.hex” as the firmware update file.
See Paragon Manager User Guide for additional information.
3. Wait until the upgrade process finishes.
Important: Interrupting the upgrade process could result in permanent damage to
the system.
4. When the update completes, a message “Device Update Successful” appears on the VGA
monitor. The Main Switching Unit’s LCD panel displays the following message, which
indicates the boot loader is upgraded successfully.
Firmware Failed
Need Upgrade
Figure 95 Main Switching Unit -- Boot Loader Successfully Upgraded
STEP 3: Upgrade the Firmware Code
Follow the procedures described in General Update Procedure in this chapter to upgrade the
Main Switching Unit with the latest firmware whose name begins with “P2-”.
Verify the Firmware Version
Use the Function Menu on the Front Panel to check the firmware version. See Paragon II Front
Panel Display and Controls in Chapter 2 for more information.
Recovering Main Switching Units after Upgrade Failure
When any upgrade failure takes place, you can simply return the function back to normal with the
Main Switching Unit’s failsafe capability.
1. Check the Front Panel LCD display to see whether the Main Switching Unit enters the boot
loader mode as shown below:
Loader Ver. 0C4
Firmware Upgrade
Figure 96 Boot Loader Mode of Main Switching Unit
If not, press and hold Y and Z on the Front Panel of the Main Switching Unit simultaneously,
and power cycle the Main Switching Unit at the same time. This forces it to enter the boot
loader mode.
2. Follow the steps outlined in General Update Procedure in this chapter to upgrade your
Main Switching Unit.