Specifications

Paragon II 4.1 Frequently asked questions 7/8
It took awhile for the P2ZCIM
to be reported as off. Why?
Due to the possible occurrence of data collisions, a P2ZCIM status must
be checked 3 times to determine whether or not it is off. This detection
proceeds more quickly if the size of the chain is roughly proportional to
the number of P2ZCIMs in the chain. Resize the chain to optimize the
performance.
I disconnected a complete
P2ZCIM chain from the UMT
and added it to the tail of
another P2ZCIM chain. I was
finally able to see all the
P2ZCIMs but it took almost
a minute. What happened?
Before connecting the chains, you had one Master per chain. There only
can be one Master per chain. When you connected the chain, there
were suddenly two Masters in the chain. It took a while for this condition
to clear. This is normal operation.
I took one P2ZCIM and
added it to another chain.
It now appears towards the
end of the list.
Why doesn’t it add itself to
the first available channel?
P2ZCIMs always request to use their last used communication address.
The Master will grant this as long that communication address is
available. The communication addresses in a chain can be reset by
using the Refresh command.
I can’t change the name
of the P2ZCIM from the
Paragon User Station.
How do I do it?
Go to the Selection Menu. Select the P2ZCIM you want to change with
the highlight bar.
Press CTRL+C to get the P2ZCIM Configuration screen.
Keyboard and Mouse
behavior are sometimes
erratic when powering up a
computer. Why?
When computers are powered up, P2ZCIM(s) try to obtain
communication addresses from the Master P2ZCIM. Using the keyboard
and mouse during power-up increases the chance of data collision,
increasing the chance of missed keystrokes and erratic mouse behavior.
Generally the user will see slow keyboard/mouse performance instead
of dropped keyboard and mouse packets. If the Master P2ZCIM loses
power, the user may be switched off from the P2ZCIM.
We suggest waiting for power-up to be completed before communicating
with the P2ZCIMs.
Is there a way to find the
Master P2ZCIM in a chain?
Yes. The P2ZCIMs LED status can be used to detect the CIM states.
Please read the LED Status section for more information.
Can Raritan’s Z-Series ZU42
CIMs work with P2ZCIMs?
No. P2ZCIMs use a different protocol, which is not compatible
with ZU42.
A P2ZCIM is beeping every
30-40 seconds and the LED
is blinking very rapidly.
Why is this happening?
A P2ZCIM will beep once every minute to notify the user that it did not
get a Communication Address. The user should check to make sure that
the number of P2ZCIMs has not exceeded the Chain size. If the size is
correct, the problem should disappear after a couple of minutes.
If not, check again to make sure the chain size is correct. The beeping
P2ZCIM will increase the Communication Address Request delay to
40-55 seconds. The data collision introduced by continued
Communication Address requests should not affect keyboard and mouse
functionality; however, if many units cannot get Communication
Addresses, keyboard and mouse response may slow down.
Beeping P2ZCIMs can also occur if the two chains are connected
together to make one chain.
The P2ZCIM beeps when it
first receives power. Why?
This is normal operation.
The beep notifies the user that the CIM has powered up correctly.
I connected a powered-on
P2ZCIM to another chain and
now the chain size is wrong.
What happened?
The P2ZCIM you added was a Master P2ZCIM. When it was added to
the new chain, it became the Master of that chain as well. The added
P2ZCIM reset the chain to use its last known chain size. The user
should momentarily power off a P2ZCIM before adding it to a new chain
to prevent this problem. The user can resize the chain to correct this
issue.