User guide

Dominion KX II – Frequently Asked Questions
© 2012 Raritan Inc. Page 2 of 18 V1098 R6 May 2012
Can I remotely access
servers from my iPhone or
iPad?
Yes. Starting with Dominion KX II Release 2.4 and CC-SG Release 5.2, users
can access servers connected to the KX II using their iPhone or iPad.
Can two people look at the
same server at the same
time?
Yes. Actually, up to eight people can access and control any single server at the
same time.
Can two people access the
same server, one remotely
and one from the local port?
Yes. The local port is completely independent of the remote “ports.” The local
port can access the same server using the PC-Share feature.
In order to access Dominion
KX II from a client, what
hardware, software or
network configuration is
required?
Because Dominion KX II is completely Web-accessible, it doesn’t require
customers to install proprietary software on clients used for access. (An optional
installed client is available on www.raritan.com; this is required for access by an
external modem.)
Dominion KX II can be accessed through major Web browsers, including:
Internet Explorer
®
and Firefox
®
. Dominion KX II can be accessed on Windows,
Linux and Macintosh
®
desktops, via Raritan’s Windows Client, and the Java™-
based Multiplatform and Virtual KVM Client™.
Dominion KX II administrators can also perform remote management (set
passwords and security, rename servers, change IP address, etc.) using a
convenient browser-based interface.
What is the file size of the
applet that’s used to access
Dominion KX II? How long
does it take to retrieve?
The Virtual KVM Client (VKC) applet used to access Dominion KX II is
approximately 500KB in size. The following chart describes the time required to
retrieve Dominion KX II’s applet at different network speeds:
100Mbps
Theoretical 100Mbit network speed
.05 seconds
60Mbps
Likely practical 100Mbit network speed
.08 seconds
10Mbps
Theoretical 10Mbit network speed
.4 seconds
6Mbps
Likely practical 10Mbit network speed
.8 seconds
512Kbps
Cable modem download speed (typical)
8 seconds
How do I access servers
connected to Dominion
KX II if the network ever
becomes unavailable?
You can access servers at the rack or via modem.
Dominion KX II offers a dedicated modem port for attaching an external modem.
Do you have a Windows
KVM Client?
Yes. We have a native .NET Windows Client called the Raritan Active KVM
Client (AKC).
Do you have a non-
Windows KVM Client?
Yes. Both the Virtual KVM Client (VKC) and the Multiplatform Client (MPC) allow
non-Windows users to connect to target servers in the data center. MPC can be
run via Web browsers and stand-alone and can access servers connected to
both Dominion KX I and KX II switches. Please refer to Raritan’s Dominion KX II
and KVM Client User Guides for more information.
Do your KVM Clients have
multi-language support?
Yes. The Dominion KX II’s remote HTML User Interface and the KVM Clients
support the Japanese, Simplified Chinese and Traditional Chinese languages.
This is available stand-alone as well as through CC-SG.
Do your KVM Clients
support dual LCD monitors?
Yes. For customers wishing to enhance their productivity by using multiple LCD
monitors on their desktops, the Dominion KX II can launch KVM sessions to
multiple monitors, either in full screen or standard modes.