User guide

Login
300
Problem Solution
LoginFailure Firewallsmustbeconfiguredtoallowconnectionsusingthe
DominionSXconfigurableportnetworkparameter(Default51000).
Ifthefirewalldoesnotallowtheseconnections,theappletindicates
thattheloginhasfailed.
Contactyoursystemadministratorandrequestthatconnectionsbe
allowedontheconfigurableport.
SSLSecurityWarnings TheunitembedsitsInternetAddress(IP)initsSSLcertificate.
ShouldthefirewallperformNetworkAddressTranslation(NAT),
theSSLcertificatewillnotmatchtheIPaddressrecognizedbythe
browsergeneratingasecuritywarning.
Thisisnormalbehavior.
Thewarningmessagedoesnotaffectoperationoftheunit.

Login
Problem Solution
LoginFailure Toprovideadditionalsecurity,theunitloginscreenexpiresafter
threeminutes.Therefore,allloginattemptsafterthistimeperiod
willfail.Reloadthebrowsertoresetthistimer.
HolddowntheSHIFTkeyandclickReloadinyourbrowser.This
willrefreshtheloginscreenfromtheunitit
self(notfr
omalocal
cache)andallowlogintotheunit.

RADIUSUsers TheunitcanbeconfiguredtosupportRADIUSauthentication.Any
usernotdefinedasalocaluserisconsideredtobeaRADIUSuser
whenRADIUSisenabled.
IftheRADIUSserverisnotreachableforuserauthenticationforany
reason,theunitwillnotallowtheusertologonunt
iltheun
it
receivestheresultoftheauthenticationrequestfromtheRADIUS
server.
Authenticationmaytakeupto20seconds.Bepatientandwaituntil
eithertheusersuccessfullylogsin,ortheAuthenticationDenied
messageisdisplayed.
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