User guide

298
Thefollowingtablesdescribeproblemsandsuggestedsolutionsforthe
problems.
In This Chapter
PageAccess.....................................................................................................298
Firewall............................................................................................................299
Login................................................................................................................300
PortAcces
s......................................................................................................30
1
Upgrade ..........................................................................................................301
Modem ............................................................................................................305
Page Access
Problem Solution
Cannotlogin‐what
arefactorydefaults?
(onlyforDominionSX
unitsrunning
firmwareversion2.5
orhigher)

Cannotlogin‐non
defaults.
username:admin(alllowercase)
password:raritan(alllowercase)



Checkmultipleloginperuserstatus.Ifdisabledandthere
isalreadyasessionestablishedopeninganewonefails.
CheckLoc
alAuthenti
cationstatus.Ifitisnotenabled
onlyremoteusersmaylogin.
ServerUnreachable Ifaunitappearstobeunreachablebyagivenbrowser,
runthroughthefollowingtroubleshootinglist:
Verifythattheunitispoweredon.
Verifythattheunitisproperlyconnectedtoanetwork.
Pingtheunitfromacomputeronthesamenetworkto
ensurethatnetworkcommunicationwi
ththeun
itoccurs.
Shouldthepingfail,contactyournetworkadministrator.
Theremaybeaproblemwithyournetworkconfiguration
thatispreventingcommunicationwiththeunit.
Shouldthepingsucceed,consultthefollowingtopics.
Appendix F
Troubleshooting