Setup guide

Dominion KX II Frequently asked questions Page 5/10
Questions Answers
Does Dominion KX II require
an external authentication server
to operate?
No. Dominion KX II is a completely self-sufficient appliance. After
assigning an IP address to a Dominion KX II, it is ready to use – with
Web browser and authentication capabilities completely built-in.
If an external authentication server (such as LDAP, Active Directory
®
,
RADIUS, etc.) is used, Dominion KX II allows this as well, and will even
failover to its own internal authentication should the external
authentication server become unavailable. In this way, Dominion KX II’s
design philosophy is optimized to provide ease of installation, complete
independence from any external server and maximum flexibility.
Can Dominion KX II be used
with CITRIX?
Dominion KX II may work with remote access products like CITRIX if
configured appropriately, but Raritan cannot guarantee it will work with
acceptable performance. Customers should realize that products like
CITRIX utilize video redirection technologies similar in concept to digital
KVM switches so that two KVM-over-IP technologies are being used
simultaneously.
Can the Dominion KX II use DHCP? DHCP addressing can be used, however, Raritan recommends fixed
addressing since the Dominion KX II is an infrastructure device and can
be accessed and administered more effectively with a fixed IP address.
I’m having problems connecting to the
Dominion KX II over my IP network.
What could be the problem?
The Dominion KX II relies on the customer’s LAN/WAN network. Some
possible problems include:
• Ethernet auto negotiation. On some networks, 10/100 auto
negotiation does not work properly and the KX II unit must be set
to 100MB/full duplex or the appropriate choice for its network.
• Duplicate IP Address. If the IP Address of the KX II is the same as
another device, network connectivity may be inconsistent.
• Port 5000 conflicts. If another device is using port 5000, the KX II
default port must be changed (or the other device must be changed).
• When changing the IP Address of a KX II, or swapping in a new
KX II, sufficient time must be allowed for its IP and Mac addresses
to be known throughout the Layer 2 and Layer 3 networks.
Servers
Does Dominion KX II depend on
a Windows server to operate?
Absolutely not. Because users depend on the KVM infrastructure to
always be available in any scenario whatsoever (as they will likely need
to use the KVM infrastructure to fix problems), Dominion KX II is
designed to be completely independent from any external server.
For example, should the data center come under attack from a malicious
Windows worm or virus, administrators will need to use the KVM solution
to resolve the situation. Therefore, it is imperative that the KVM solution,
in turn, must not rely on these same Windows servers (or any server, for
that matter) to be operational in order for the KVM solution to function.
To this end, Dominion KX II is completely independent. Even if a user
chooses to configure the Dominion KX II to authenticate against an
Active Directory server – if that Active Directory server becomes
unavailable, Dominion KX II’s own authentication will be activated and
fully functional.
Do I need to install a Web server such
as Microsoft Internet Information
Services (IIS) in order to use Dominion
KX II’s Web browser capability?
No. Dominion KX II is a completely self-sufficient appliance. After
assigning an IP address to Dominion KX II, it’s ready to use – with
Web browser and authentication capabilities completely built-in.
What software do I have to install in
order to access Dominion KX II from a
particular workstation?
None. Dominion KX II can be accessed completely via a Web browser
(although an optional installed client is provided on Raritan’s Web site
Raritan.info
for the purpose of accessing Dominion KX II via modem).
A Java-based client is now available for non-Windows users.