Setup guide

Dominion KX II Frequently asked questions Page 3/10
Questions Answers
Do you have a non-Windows client? Yes. Both the Virtual KVM Client and the Multiplatform Client (MPC),
allow non-Windows users to connect to target servers through the
Dominion KX I and KX II switches. MPC can be run via Web browsers
and standalone. Please refer to Raritan’s Dominion KX II and MPC User
Guides for more information.
My modem connection dropped and I
got the error message “There was an
unexpected communications error –
connection terminated.”
What should I do?
This might have happened based on the frequency with which the user
tried to connect via modem. Reboot the KX unit and modem, and for
future connections, wait at least two (2) minutes between attempts.
Universal Virtual Media
What Dominion KX II models support
virtual media?
All Dominion KX II models support virtual media. It is available
standalone and through CommandCenter Secure Gateway, a
centralized management appliance.
What types of virtual media does
the Dominion KX II support?
Dominion KX II supports the following types of media: internal and
USB-connected CD/DVD drives, USB mass storage devices, PC hard
drives and remote drives.
What is required for virtual media? The new D2CIM-VUSB CIM is required for virtual media. It supports
virtual media sessions to target servers supporting the USB 2.0 interface.
Available in economical 32 and 64 quantity CIM packages, this new CIM
supports Absolute Mouse Synchronization as well as remote firmware
update.
Is virtual media secure?
Yes. Virtual media sessions are secured using 128 bit AES or
RC4 encryption.
Ethernet and IP Networking
Does Dominion KX II offer dual gigabit
Ethernet ports to provide redundant
fail-over, or load balancing?
Yes. Dominion KX II features dual gigabit Ethernet ports to provide
redundant failover capabilities. Should the primary Ethernet port (or the
switch/router to which it is connected) fail, Dominion KX II will failover to
the secondary network port with the same IP address – ensuring that
server operations are not disrupted. Note that automatic failover must
be enabled by the administrator.