Dominion KX III User Guide Release 3.0.0 Copyright © 2014 Raritan, Inc. DKX3-v3.0.
This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without express prior written consent of Raritan, Inc. © Copyright 2014 Raritan, Inc. All third-party software and hardware mentioned in this document are registered trademarks or trademarks of and are the property of their respective holders.
Contents Chapter 1 Introduction 1 Overview ........................................................................................................................................ 1 What's New in Help ........................................................................................................................ 1 Package Contents .......................................................................................................................... 2 KX III Device Photos and Features .........
Contents KX III Local Console Interface ..................................................................................................... 24 Chapter 4 Virtual KVM Client (VKC) Help 25 Overview ...................................................................................................................................... 25 Connect to a Target Server ......................................................................................................... 26 Configuring Connection Properties ..
Contents Connecting and Disconnecting from Virtual Media ........................................................... 56 Virtual Media in a Windows XP Environment .................................................................... 58 Virtual Media in a Linux Environment ................................................................................ 59 Virtual Media in a Mac Environment ..................................................................................
Contents Changing a Password .................................................................................................................. 82 Managing Favorites ..................................................................................................................... 83 Enable Favorites ................................................................................................................ 83 Access and Display Favorites ..............................................................
Contents Target Server Video Resolution Supported Connection Distances and Refresh Rates . 113 Supported KX III Local Port DVI Resolutions .................................................................. 114 Supported Computer Interface Module (CIMs) Specifications ........................................ 114 Supported Digital Video CIMs for Mac ............................................................................ 116 Digital CIM Timing Modes .......................................................
Contents Keyboard Notes ......................................................................................................................... 140 French Keyboard ............................................................................................................. 140 Keyboard Language Preference (Fedora Linux Clients) ................................................. 141 Macros Not Saving on Linux Target Servers ...................................................................
Chapter 1 Introduction In This Chapter Overview ....................................................................................................1 What's New in Help ...................................................................................1 Package Contents .....................................................................................2 KX III Device Photos and Features ...........................................................2 KX III Remote and Local Console Interfaces ..............
Chapter 1: Introduction Package Contents Each KX III ships as a fully-configured stand-alone product in a standard 1U (2U for
Chapter 1: Introduction DCIM-PS2 DVI monitor support from the DVI local port VGA support via a DVI to VGA converter DVI support via a standard DVI cable Support for tiering in which a base KX III device is used to access multiple other tiered devices Multiple user capacity (1/2/4/8 remote users; 1 local user) UTP (Cat5/5e/6) server cabling Dual Ethernet ports (10/100/1000 LAN) with failover Field upgradable Local USB User port for in-rack access USB Keyboard/mouse po
Chapter 1: Introduction Support for digital audio over USB Port scanning and thumbnail view of up to 32 targets within a configurable scan set Web-based access and management Intuitive graphical user interface (GUI) Support for dual port video output 256-bit encryption of complete KVM signal, including video and virtual media LDAP, Active Directory®, RADIUS, or internal authentication and authorization DHCP or fixed IP addressing Smart card/CAC authentication SNMP, SN
Chapter 1: Introduction Diagram key Dual Power AC 100V/240V Local USB Ports DVI-D Port 32 KVM Ports UTP Cabling (Cat5/5e/6) Dual 10/100/1000 Ethernet Access Tier Port Note: Release KX III 3.0.0 does not provide modem support, but will in a future release.
Chapter 1: Introduction Dominion KX3-864 KX3-864 Photos KX3-864 Features Diagram key Dual Power AC 100V/240V Local USB Ports DVI-D Port 64 KVM Ports UTP Cabling (Cat5/5e/6) Dual 10/100/1000 Ethernet Access Tier Port 6
Chapter 1: Introduction Diagram key Note: Release KX III 3.0.0 does not provide modem support, but will in a future release. Supported Users and Ports per Model Model Ports Remote users KX3-864 64 8 KX3-832 32 8 KX3-808 8 8 KX3-464 64 4 KX3-432 32 4 KX3-416 16 4 KX3-232 32 2 KX3-216 16 2 KX3-132 32 1 KX3-116 16 1 KX3-108 8 1 KX III Remote and Local Console Interfaces Use the Remote Console interface to configure and manage the KX III over a network connection.
Chapter 1: Introduction KX III Online Help KX III online help is considered your primary help resource. PDF versions of help are a secondary resource. See the KX III Release Notes for important information on the current release before you begin using the KX III. KVM Client help is provided as part of KX III online help. Online help is accompanied by the KX III Quick Setup Guide, which can be found on the Raritan Firmware, Upgrades and Documentation page of Raritan's website (http://www.raritan.
Chapter 2 Getting Started In This Chapter Install and Configure KX III ........................................................................9 Allow Pop-Ups ...........................................................................................9 Security Warnings and Validation Messages ............................................9 Installing a Certificate ..............................................................................10 Logging In to the KX III .......................................
Chapter 2: Getting Started Additional Security Warnings Even after an SSL certificate is installed in the KX III, depending on your browser and security settings, additional security warnings may be displayed when you log in to KX III. It is necessary to accept these warnings to launch the KX III Remote Console.
Chapter 2: Getting Started Example 1: Import the Certificate into the Browser In this example, you import the Certificate into the browser. Steps Open an IE browser, then log in to KX III. Click More Information on the first Java™ security warning. Click View Certificate Details on the More Information dialog. You are prompted to install the certificate. Follow the wizard steps. Note: If you are not prompted by the browser, manually select Tools > Internet Options to open the Internet Options dialog.
Chapter 2: Getting Started Steps Click the Content tab. Click Certificates. The Certificate Import Wizard opens and walks you through each step. File to Import - Browse to locate the Certificate Certificate Store - Select the location to store the Certificate Click Finish on the last step of the Wizard. The Certificate is imported. Close the success message. Click OK on the Internet Options dialog to apply the changes, then close and reopen the browser.
Chapter 2: Getting Started Example 2: Add the KX III to Trusted Sites and Import the Certificate In this example, the KX III's URL is added as a Trusted Site, and the Self Signed Certificate is added as part of the process. Steps Open an IE browser, then select Tools > Internet Options to open the Internet Options dialog Click the Security tab. Click on Trusted Sites. Disable Protected Mode, and accept any warnings. Click Sites to open the Trusted Sites dialog. Enter the KX III URL, then click Add.
Chapter 2: Getting Started Steps Open an IE browser, then log in to KX III. Click More Information on the first Java™ security warning. Click View Certificate Details on the More Information dialog. You are prompted to install the certificate. Follow the wizard steps. For details see, Example 1: Import the Certificate into the Browser (on page 11) Logging In to the KX III Log in to your KX III Remote Console from any workstation with network connectivity that has Microsoft .
Chapter 2: Getting Started Or http://IP-ADDRESS/akc for the Microsoft .NET-based Active KVM Client IP-ADDRESS is the IP address assigned to your KX III You can also use HTTPS, or the DNS name of the KX III assigned by your administrator (if applicable). You are always redirected to the IP address from HTTP to HTTPS. 3. Enter your username and password, then click Login. 4. Accept the user agreement (if applicable). 5. If security warnings appear, accept and/or allow access.
Chapter 3 KX III Interface and Navigation In This Chapter Overview ..................................................................................................16 KX III Remote Console Interface .............................................................16 KX III Local Console Interface .................................................................
Chapter 3: KX III Interface and Navigation Port Access Page (Remote Console Display) After a successful login, the Port Access page opens listing all ports along with their status and availability. Ports connected to KVM target servers (blades and standard servers) are displayed in blue. Right-click on any of these ports to open the Port Action menu. For more information, see Port Action Menu (on page 20).
Chapter 3: KX III Interface and Navigation Blade Chassis - Port Access Page The blade chassis is displayed in an expandable, hierarchical list on the Port Access page, with the blade chassis at the root of the hierarchy and the individual blades labeled and displayed below the root. Use the Expand Arrow icon next to the root chassis to display the individual blades. Note: To view the blade chassis in a hierarchal order, blade-chassis subtypes must be configured for the blade server chassis.
Chapter 3: KX III Interface and Navigation View by Group Tab The View by Group tab displays blade chassis, 'standard' port groups, and dual video port groups. Click the Expand Arrow icon next to a group to view the ports assigned to the port group. View by Search Tab The View by Search tab allows you to search by port name. The search feature supports the use of an asterisk (*) as a wildcard, and full and partial names.
Chapter 3: KX III Interface and Navigation Port Action Menu When you click a Port Name in the Port Access list, the Port Action menu appears. Choose the desired menu option for that port to execute it. Note that only currently available options, depending on the port's status and availability, are listed in the Port Action menu. Connect Connect - Creates a new connection to the target server. For the KX III Remote Console, a new Virtual KVM Client page appears.
Chapter 3: KX III Interface and Navigation Switch From Switch From - Switches from an existing connection to the selected port (KVM target server). This menu item is available only for KVM targets, and only when a Virtual KVM Client is opened. Note: This menu item is not available on the KX III Local Console. Disconnect Disconnect - Disconnects this port and closes the Virtual KVM Client page for this target server.
Chapter 3: KX III Interface and Navigation Note: This menu item is not available on the KX III Local Console. The only way to disconnect from the switched target in the Local Console is to use the hot key. Power On Power On - Powers on the target server through the associated outlet. This option is visible only when there are one or more power associations to the target, and when the user has permission to operate this service.
Chapter 3: KX III Interface and Navigation Left Panel The left panel of the KX III interface contains the following information. Note that some information is conditional - meaning it is displayed based on your role, features being used and so on. Conditional information is noted here. Information Description When displayed? Time & Session The date and time the current session started Always User Username Always State The current state of the application, either idle or active.
Chapter 3: KX III Interface and Navigation Information Description When displayed? PowerIn1 Status of the power 1 outlet connection. Either on or off, or Auto-detect off Always PowerIn2 Status of the power 2 outlet connection. Either on or off, or Auto-detect off Always Configured As If you are using a tiering When the KX III is Base or Configured configuration, this part of a tiered indicates if the KX III you configuration As Tiered are accessing is the base device or a tiered device.
Chapter 4 Virtual KVM Client (VKC) Help In This Chapter Overview ..................................................................................................25 Connect to a Target Server .....................................................................26 Configuring Connection Properties .........................................................27 Connection Information ...........................................................................31 USB Profiles .....................................
Chapter 4: Virtual KVM Client (VKC) Help There is one Virtual KVM Client for each target server connected. Virtual KVM Client windows can be minimized, maximized, and moved around your computer desktop. IMPORTANT: Refreshing your browser closes the Virtual KVM Client connection, so exercise caution. The Virtual KVM Client (VKC) and Active KVM Client (AKC) are interfaces used to access remote targets.
Chapter 4: Virtual KVM Client (VKC) Help Configuring Connection Properties Access Connection Properties To access connection properties: Click Connection > Properties, or click the Connection... icon to open the Connection Properties dialog. About Connection Properties The Virtual KVM Client (VKC) and Active KVM Client (AKC) support connection property management. Connection properties manage streaming video performance over remote connections to target servers.
Chapter 4: Virtual KVM Client (VKC) Help Default Connection Property Settings - Optimized for Best Performance KX III comes configured to provide optimal performance for the majority of video streaming conditions. Default connection settings are: Optimized for: Text Readability - video modes are designed to maximize text readability. This setting is ideal for general IT and computer applications, such as performing server administration. Video Mode - defaults to Full Color 2.
Chapter 4: Virtual KVM Client (VKC) Help Optimize for: Selections Text Readability When Text Readability is selected, all video modes are designed to provide high-quality, readable text. This setting is ideal when working with computer GUIs, such as when performing server administration and so on. When working in full color video modes, a slight contrast boost is provided, and text is sharper. In lower quality video modes, bandwidth is decreased at the expense of accuracy.
Chapter 4: Virtual KVM Client (VKC) Help In general, moving the slider to the left results in higher quality at the cost of higher bandwidth and, in some cases, lower frame rate. Moving the slider to the right enables stronger compression, reducing the bandwidth per frame, but video quality is reduced. In situations where system bandwidth is a limiting factor, moving the video mode slider to the right can result in higher frame rates.
Chapter 4: Virtual KVM Client (VKC) Help Connection Information Open the Connection Information dialog for real-time connection information, and copy the information from the dialog as needed. This is useful if, for example, you want to gather real-time information on your current connection. See Configuring Connection Properties (on page 27) The following information is displayed about the current connection: KX III Name - The name of the KX III. IP Address - The IP address of the KX III.
Chapter 4: Virtual KVM Client (VKC) Help Steps Click Connection > Info... to open the Connection Info dialog. Click Copy to Clipboard. Paste the information in a file of your choosing. USB Profiles Set a USB profile for a target server from the Virtual KVM Client (VKC) by clicking USB Profile in the menu, then selecting from the menu choices. Select a USB profile that best applies to the KVM target server.
Chapter 4: Virtual KVM Client (VKC) Help Keyboard Send Ctrl+Alt+Del Macro Due to its frequent use, a Ctrl+Alt+Delete macro is preprogrammed. Selecting Keyboard > Send Ctrl+Alt+Del, or clicking on the Ctrl+Alt+Delete button in the toolbar sends this key sequence to the server or to the KVM switch to which you are currently connected.
Chapter 4: Virtual KVM Client (VKC) Help Keyboard Macros Keyboard macros ensure that keystroke combinations intended for the target server are sent to and interpreted only by the target server. Otherwise, they might be interpreted by the computer on which the Virtual KVM Client is running (your client PC). Macros are stored on the client PC and are PC-specific. Therefore, if you use another PC, you cannot see your macros.
Chapter 4: Virtual KVM Client (VKC) Help a. To remove a step in the sequence, select it and click Remove. b. To change the order of steps in the sequence, click the step and then click the up or down arrow buttons to reorder them as needed. 7. Click OK to save the macro. Click Clear to clear all field and start over. When you click OK, the Keyboard Macros dialog appears and lists the new keyboard macro. 8. Click Close to close the Keyboard Macros dialog.
Chapter 4: Virtual KVM Client (VKC) Help Click Yes to replace the existing macro with the imported version. Click Yes to All to replace the currently selected and any other duplicate macros that are found. Click No to keep the original macro and proceed to the next macro Click No to All keep the original macro and proceed to the next macro. Any other duplicates that are found are skipped as well. Click Cancel to stop the import.
Chapter 4: Virtual KVM Client (VKC) Help 4. Select the folder to save the macro file to, enter a name for the file and click Save. If the macro already exists, you receive an alert message. 5. Select Yes to overwrite the existing macro or No to close the alert without overwriting the macro. Video Properties Refreshing the Screen The Refresh Screen command forces a refresh of the video screen.
Chapter 4: Virtual KVM Client (VKC) Help Calibrating Color Use the Calibrate Color command to optimize the color levels (hue, brightness, saturation) of the transmitted video images. The color settings are on a target server-basis. Note: The Calibrate Color command applies to the current connection only. To calibrate the color, do the following: Choose Video > Calibrate Color, or click the Calibrate Color button in the toolbar. The target device screen updates its color calibration.
Chapter 4: Virtual KVM Client (VKC) Help If the video image looks extremely blurry or unfocused, the settings for clock and phase can be adjusted until a better image appears on the active target server. Warning: Exercise caution when changing the Clock and Phase settings. Doing so may result in lost or distorted video and you may not be able to return to the previous state. Contact Raritan Technical Support before making any changes. i.
Chapter 4: Virtual KVM Client (VKC) Help Note: Some Sun background screens, such as screens with very dark borders, may not center precisely on certain Sun servers. Use a different background or place a lighter colored icon in the upper left corner of the screen. Screenshot from Target Command (Target Screenshot) You are able to take a screenshot of a target server using the Screenshot from Target server command.
Chapter 4: Virtual KVM Client (VKC) Help Mouse Options When in dual mouse mode, and provided the option is properly configured, the mouse cursors align. In dual mouse mode, when controlling a target server, the Remote Console displays two mouse cursors: one belonging to your KX III client workstation, and the other belonging to the target server. You can operate in either single mouse mode or dual mouse mode.
Chapter 4: Virtual KVM Client (VKC) Help Dual Mouse Modes Absolute Mouse Synchronization In this mode, absolute coordinates are used to keep the client and target cursors in synch, even when the target mouse is set to a different acceleration or speed. This mode is supported on servers with USB ports and is the default mode for Virtual Media CIMs.
Chapter 4: Virtual KVM Client (VKC) Help Intelligent Mouse Synchronization Conditions The Intelligent Mouse Synchronization command, available on the Mouse menu, automatically synchronizes mouse cursors during moments of inactivity. For this to work properly, however, the following conditions must be met: The active desktop should be disabled on the target. No windows should appear in the top left corner of the target page.
Chapter 4: Virtual KVM Client (VKC) Help Mouse Synchronization Tips If you have an issue with mouse synchronization: 1. Verify that the selected video resolution and refresh rate are among those supported by the device. The KVM Client Connection Info dialog displays the actual values that the device is seeing. 2. Force an auto-sense by clicking the KVM Client auto-sense button. 3. If that does not improve the mouse synchronization (for Linux, UNIX, and Solaris KVM target servers): a.
Chapter 4: Virtual KVM Client (VKC) Help Single Mouse Mode Single Mouse mode uses only the target server mouse cursor and the local mouse pointer no longer appears onscreen. Note: Single mouse mode does not work on Windows or Linux targets when client is running on a Virtual Machine. To enter single mouse mode, do one the following: Choose Mouse > Single Mouse Cursor. Click the Single/Double Mouse Cursor button in the toolbar. To exit single mouse mode: 1.
Chapter 4: Virtual KVM Client (VKC) Help United Kingdom Korean (Korea) French (Belgium) Norwegian (Norway) Portuguese (Portugal) Danish (Denmark) Swedish (Sweden) German (Switzerland) Hungarian (Hungary) Spanish (Spain) Italian (Italy) Slovenian Translation: French - US Translation: French - US International In AKC, the keyboard type defaults to the local client, so this option does not apply. 4. Configure hotkeys: Exit Full Screen Mode - Hotkey.
Chapter 4: Virtual KVM Client (VKC) Help 5. Click OK. Keyboard Limitations Turkish Keyboards If using a Turkish keyboard, you must connect to a target server through the Active KVM Client (AKC). It is not supported by other Raritan clients. Slovenian Keyboards The < key does not work on Slovenian keyboards due to a JRE limitation.
Chapter 4: Virtual KVM Client (VKC) Help Language Configuration method Belgian Keyboard Indicator Norwegian Keyboard Indicator Danish Keyboard Indicator Swedish Keyboard Indicator Hungarian System Settings (Control Center) Spanish System Settings (Control Center) Italian System Settings (Control Center) Slovenian System Settings (Control Center) Portuguese System Settings (Control Center) Note: The Keyboard Indicator should be used on Linux systems using Gnome as a desktop environment.
Chapter 4: Virtual KVM Client (VKC) Help a. Select 'Enable Single Cursor Mode' to enable single mouse mode as the default mouse mode when the server is accessed. b. Select 'Enable Scale Video' to automatically scale the display on the target server when it is accessed. c. Select 'Pin Menu Toolbar' if you want the toolbar to remain visible on the target when it is in Full Screen mode.
Chapter 4: Virtual KVM Client (VKC) Help Configuring Port Scan Settings in VKC and AKC Configuring port scan options in VKC and AKC applies to scanning from the KX III Remote Console. To configure port scan options for the Local Console, see Configure Local Console Scan Settings (on page 92) Use the port scanning feature to search for selected targets, and display them in a slide show view, allowing you to monitor up to 32 targets at one time.
Chapter 4: Virtual KVM Client (VKC) Help 6. Click OK. View Options View Toolbar You can use the Virtual KVM client with or without the toolbar display. To toggle the display of the toolbar (on and off): Choose View > View Toolbar. View Status Bar By default, the status bar is displayed at the bottom of the target window. To hide the status bar: Click View > Status Bar to deselect it. To restore the status bar: Click View > Status Bar to select it.
Chapter 4: Virtual KVM Client (VKC) Help Scaling Scaling your target window allows you to view the entire contents of the target server window. This feature increases or reduces the size of the target video to fit the Virtual KVM Client window size, and maintains the aspect ratio so that you see the entire target server desktop without using the scroll bar. To toggle scaling (on and off): Choose View > Scaling.
Chapter 4: Virtual KVM Client (VKC) Help Virtual Media All KX III models support virtual media. Virtual media extends KVM capabilities by enabling target servers to remotely access media from a client PC and network file servers. With this feature, media mounted on client PCs and network file servers are essentially "mounted virtually" by the target server. The target server can then read from and write to that media as if it were physically connected to the target server itself.
Chapter 4: Virtual KVM Client (VKC) Help CIMs Required for Virtual Media You must use one of the following CIMs is to use virtual media: D2CIM-VUSB D2CIM-DVUSB D2CIM-DVUSB-DVI D2CIM-DVUSB-HDMI D2CIM-DVUSB-DP Note that the black connector on the DVUSB CIMs are used for the keyboard and mouse. The gray connector is used for virtual media. Keep both plugs of the CIM connected to the device. The device may not operate properly if both plugs are not connected to the target server.
Chapter 4: Virtual KVM Client (VKC) Help Supported Virtual Media Types The following virtual media types are supported for Windows ®, Mac® and Linux™ clients: Internal and external hard drives Internal and USB-mounted CD and DVD drives USB mass storage devices PC hard drives ISO images (disk images) Digital audio devices* Note: ISO9660 is the standard supported by Raritan. However, other ISO standards can be used.
Chapter 4: Virtual KVM Client (VKC) Help Number of Supported Virtual Media Drives With the virtual media feature, you can mount up to two drives (of different types) that are supported by the USB profile currently applied to the target. These drives are accessible for the duration of the KVM session. For example, you can mount a specific CD-ROM, use it, and then disconnect it when you are done. The CD-ROM virtual media “channel” will remain open, however, so that you can virtually mount another CD-ROM.
Chapter 4: Virtual KVM Client (VKC) Help When checked, you will be able to read or write to the connected USB disk. WARNING: Enabling Read/Write access can be dangerous! Simultaneous access to the same drive from more than one entity can result in data corruption. If you do not require Write access, leave this option unselected. 3. Click OK. The media will be mounted on the target server virtually. You can access the media just like any other drive.
Chapter 4: Virtual KVM Client (VKC) Help c. File Server Username - User name required for access to the file server. The name can include the domain name such as mydomain/username. d. File Server Password - Password required for access to the file server (field is masked as you type). e. Click Connect. The media will be mounted on the target server virtually. You can access the media just like any other drive.
Chapter 4: Virtual KVM Client (VKC) Help Virtual Media in a Linux Environment Active System Partitions You cannot mount active system partitions from a Linux client. Linux Ext3/4 drive partitions need to be unmounted via umount /dev/ prior to a making a virtual media connection.
Chapter 4: Virtual KVM Client (VKC) Help Virtual Media File Server Setup (File Server ISO Images Only) This feature is only required when using virtual media to access file server ISO images. ISO9660 format is the standard supported by Raritan. However, other CD-ROM extensions may also work. Note: SMB/CIFS support is required on the file server. Use the Remote Console File Server Setup page to designate the files server(s) and image paths that you want to access using virtual media.
Chapter 4: Virtual KVM Client (VKC) Help Smart Cards Using the KX III, you are able to mount a smart card reader onto a target server to support smart card authentication and related applications. For a list of supported smart cards, smart card readers, and additional system requirements, see Smart Card Minimum System Requirements, CIMs and Supported/Unsupported Smart Card Readers (on page 61). Note: The USB Smart Card token (eToken NG-OTP) is only supported from the remote client.
Chapter 4: Virtual KVM Client (VKC) Help Smart Card Reader Detected After a KVM session is established with a target server, a Smart Card menu and button are available in VKC and AKC. Once the Smart Card button is selected or Smart Card is selected from the menu, the smart card readers that are detected as attached to the remote client are displayed in a dialog.
Chapter 4: Virtual KVM Client (VKC) Help Update a Smart Card Reader To update the smart card in the Select Smart Card Reader dialog: Click Refresh List if a new smart card reader has been attached to the client PC. Send Smart Card Remove and Reinsert Notifications To send smart card remove and reinsert notifications to the target: Select the smart card reader that is currently mounted and click the Remove/Reinsert button.
Chapter 4: Virtual KVM Client (VKC) Help Digital Audio The KX III supports end-to-end, bidirectional, digital audio connections for digital audio playback and capture devices from a remote client to a target server. The audio devices are accessed over a USB connection. Current device firmware is required. One of the following CIMs must be used: D2CIM-DVUSB D2CIM-DVUSB-DVI D2CIM-DVUSB-HDMI D2CIM-DVUSB-DP Windows®, Linux® and Mac® operating systems are supported.
Chapter 4: Virtual KVM Client (VKC) Help Audio Playback and Capture Recommendations and Requirements Audio Level Set the target audio level to a mid-range setting. For example, on a Windows® client, set the audio to 50 or lower. This setting must be configured through the playback or capture audio device, not from the client audio device control.
Chapter 4: Virtual KVM Client (VKC) Help In practice, the bandwidth used when an audio device connects to a target is higher due to the keyboard and video data consumed when opening and using an audio application on the target. A general recommendation is to have at least a 1.5MB connection before running playback and capture. However, high video-content, full-color connections using high-target screen resolutions consume much more bandwidth and impact the quality of the audio considerably.
Chapter 4: Virtual KVM Client (VKC) Help Saving Audio Settings Audio device settings are applied on a per KX III device basis. Once the audio devices settings are configured and saved on the KX III, the same settings are applied to it. For example, you can configure a Windows® audio device to us a stereo, 16 bit, 44.1K format. When you connect to different targets and use that Windows audio device, the stereo, 16 bit, 44.1K format is applied to each target server.
Chapter 4: Virtual KVM Client (VKC) Help Operating System Audio Playback Support Review the table shown here to see which Raritan client works with audio playback/capture for each operating system: Operating system Audio playback and capture supported by: Windows® Active KVM Client (AKC) Virtual KVM Client (VKC) Virtual KVM Client (VKC) Virtual KVM Client (VKC) Linux® Mac ® Connecting and Disconnecting from a Digital Audio Device Audio device settings are applied on a per KX III devic
Chapter 4: Virtual KVM Client (VKC) Help 6. Select the audio format for the playback device from the Format: drop-down. Note: Select the format that you wish to use based on the available network bandwidth. Formats with lower sampling rates consume less bandwidth and may tolerate more network congestion. 7. Check Connect Recording Device if you are connecting a recording device.
Chapter 4: Virtual KVM Client (VKC) Help A Speaker icon is displayed in the status bar at the bottom of the client window. It is grayed out when no audio is being used. When the Speaker icon and Microphone icon are displayed in the status bar, the session is being captured as it is streamed. Disconnect from an Audio Device To disconnect from the audio device: 70 Click the Audio icon in the toolbar and select OK when you are prompted to confirm the disconnect. A confirmation message appears. Click OK.
Chapter 4: Virtual KVM Client (VKC) Help Adjusting Capture and Playback Buffer Size (Audio Settings) Once an audio device is connected, the capture and playback buffer size can be adjusted as needed. This feature is useful for controlling the quality of the audio, which may be impacted by bandwidth limitations or network spikes. Increasing the buffer size improves the audio quality but may impact the delivery speed.
Chapter 5 Active KVM Client (AKC) Help In This Chapter Overview ..................................................................................................72 Connect to a Target Server .....................................................................72 AKC Supported Microsoft .NET Framework............................................73 AKC Supported Operating Systems ........................................................73 AKC Supported Browsers ...............................................
Chapter 5: Active KVM Client (AKC) Help 2. Click Connect. See Port Action Menu (on page 20) for details on additional available menu options. AKC Supported Microsoft .NET Framework The Active KVM Client (AKC) requires Windows .NET ® version 3.5, 4.0 or 4.5. AKC works with both 3.5 and 4.0 installed. AKC Supported Operating Systems When launched from Internet Explorer®, the Active KVM Client (AKC) allows you to reach target servers via the KX III.
Chapter 5: Active KVM Client (AKC) Help AKC Supported Browsers Internet Explorer® 8 (and later) If you attempt to open AKC from a browser other than Internet Explorer 8 (and later), you will receive an error message instructing you to check your browser and to switch to Internet Explorer. Prerequisites for Using AKC Allow Cookies Ensure the cookies from the IP address of the device that is being accessed are not currently being blocked.
Chapter 6 KX III Remote Console - KX III End User Help In This Chapter Overview ..................................................................................................75 Logging In to the KX III ............................................................................76 Scanning Ports - Remote Console ..........................................................77 Changing a Password .............................................................................82 Managing Favorites .............
Chapter 6: KX III Remote Console - KX III End User Help Logging In to the KX III Log in to your KX III Remote Console from any workstation with network connectivity that has Microsoft .NET® and/or Java Runtime Environment™ installed. Logging in and using KX III requires you to allow pop-ups. For information on security warnings and validation messages, and steps to reduce or eliminate them, see Security Warnings and Validation Messages (on page 9) To log in to the KX III: 1. Launch a supported web browser.
Chapter 6: KX III Remote Console - KX III End User Help Scanning Ports - Remote Console Use the port scanning feature to search for selected targets and display them in individual thumbnails as part of a slide show. This feature allows you to monitor up to 32 targets at one time since you can view each target server individually as it is displayed during the slide show. Connect to targets or focus on a specific target as needed.
Chapter 6: KX III Remote Console - KX III End User Help Scanning Ports Slide Show - Remote Console When you start a scan, the Port Scan window opens. As each target is found, it is displayed as a thumbnail in a slide show. The slide show scrolls through the target thumbnails based on the default interval of 10 seconds or according to the interval you specify. As the scan scrolls through the targets, the target that is the focus of the slide show displays in the center of the page.
Chapter 6: KX III Remote Console - KX III End User Help Target Status Indicators During Port Scanning - Remote Console The status of each target is indicated by green, yellow and red lights that are displayed below the target thumbnail. As the target is the focus of the rotation, the indicator is in the task bar also shows the status. Lights for each target are gray until they are the focus of the slide show.
Chapter 6: KX III Remote Console - KX III End User Help Using Scan Port Options Following are options available to you while scanning targets. With the exception of the Expand/Collapse icon, all of these options are selected from the Options menu in the upper left of the Port Scan viewer. The options will return to their defaults when you close the window. Note: Configure scan settings such as the display interval from either the Virtual KVM Client (VKC) or Active KVM Client (AKC).
Chapter 6: KX III Remote Console - KX III End User Help Scan for Targets To scan for targets: 1. Click the Set Scan tab on the Port Access page. 2. Select the targets you want to include in the scan by selecting the checkbox to the left of each target, or select the checkbox at the top of the target column to select all targets. 3. Leave the Up Only checkbox selected if you only want targets that are up to be included in the scan.
Chapter 6: KX III Remote Console - KX III End User Help Changing a Password To change your KX III password: 1. Choose User Management > Change Password. The Change Password page opens. 2. Type your current password in the Old Password field. 3. Type a new password in the New Password field. Retype the new password in the Confirm New Password field. Passwords can be up to 64 characters in length and can consist of English alphanumeric characters and special characters. 4. Click OK. 5.
Chapter 6: KX III Remote Console - KX III End User Help Managing Favorites A Favorites feature is provided so you can organize and quickly access the devices you use frequently.
Chapter 6: KX III Remote Console - KX III End User Help Access and Display Favorites To access a favorite KX III device: Click the device name (listed beneath Favorite Devices). A new browser opens to that device. To display favorites by name: Click Display by Name. To display favorites by IP Address: Click Display by IP. To display favorites by the host name: 84 Click Display by Host Name.
Chapter 7 KX III Local Console - KX III End User Help In This Chapter Overview ..................................................................................................85 Accessing a Target Server ......................................................................85 Local Console Video Resolutions ............................................................86 Simultaneous Users ................................................................................86 Hot Keys and Connect Keys ........
Chapter 7: KX III Local Console - KX III End User Help Local Console Video Resolutions Once a monitor is connected to the KX III Local Console, KX III detects the native resolution of the monitor. This is typically the largest resolution supported by the monitor. As long as the monitor's native resolution is supported by the Local Console, KX III uses that resolution.
Chapter 7: KX III Local Console - KX III End User Help Return to the KX III Local Console Interface - Default Hot Key To return to the KX III Local Console from the target server: Press the Scroll Lock key twice rapidly. The video display switches from the target server interface to the KX III Local Console interface. This key combination can be changed in the Local Port Settings page. See Configuring KX III Local Port Settings from the Local Console in online help.
Chapter 7: KX III Local Console - KX III End User Help Standard servers Connect key action Key sequence example the local port GUI connected to target): Double Click Scroll Lock Special Sun Key Combinations The following key combinations for Sun™ Microsystems server’s special keys operate on the local port.
Chapter 7: KX III Local Console - KX III End User Help Scanning Ports - Local Console Use the port scanning feature to search for selected targets and display them in individual thumbnails as part of a slide show. This feature allows you to monitor up to 32 targets at one time since you can view each target server individually as it is displayed during the slide show. Connect to targets or focus on a specific target as needed.
Chapter 7: KX III Local Console - KX III End User Help Scanning Port Slide Show - Local Console When you start a scan, the Port Scan window opens. As each target is found, it is displayed as a thumbnail in a slide show. The slide show scrolls through the target thumbnails based on the default interval of 10 seconds or according to the interval you specify. As the scan scrolls through the targets, the target that is the focus of the slide show displays in the center of the page.
Chapter 7: KX III Local Console - KX III End User Help 91
Chapter 7: KX III Local Console - KX III End User Help Target Status Indicators During Port Scanning - Local Console In thumbnail view on the Local Console, the status of each target is indicated below the thumbnail on the page until it is the focus of the slide show view. The scanning status of each target is displayed as: not scanned connecting scanned skipped Configure Local Console Scan Settings Do the following to configure Local Console scan port options.
Chapter 7: KX III Local Console - KX III End User Help Display Interval - changes the scan display interval. Interval Between Ports - change interval between switching different port during scan. Scan for Targets - Local Console To scan for targets: 1. Click the Set Scan tab on the Port Access page. 2. Select the targets you want to include in the scan by selecting the checkbox to the left of each target, or select the checkbox at the top of the target column to select all targets. 3.
Chapter 7: KX III Local Console - KX III End User Help 2. From the Local Console, click Tools. 3. Select the smart card reader from the Card Readers Detected list. Select None from the list if you do not want a smart card reader mounted. 4. Click OK. Once the smart card reader is added, a message will appear on the page indicating you have completed the operation successfully. A status of either Selected or Not Selected will appear in the left panel of the page under Card Reader.
Chapter 7: KX III Local Console - KX III End User Help Local Console USB Profile Options From the USB Profile Options section of the Tools page, you can choose from the available USB profiles. The ports that can be assigned profiles are displayed in the Port Name field and the profiles that are available for a port appear in the Select Profile To Use field after the port is selected. The profiles selected for use with a port appear in the Profile In Use field.
Chapter 7: KX III Local Console - KX III End User Help KX III Local Console Factory Reset Note: It is recommended that you save the audit log prior to performing a factory reset. The audit log is deleted when a factory reset is performed and the reset event is not logged in the audit log. For more information about saving the audit log, see Audit Log. To perform a factory reset: 1. Choose Maintenance > Factory Reset. The Factory Reset page opens. 2.
Chapter 7: KX III Local Console - KX III End User Help 2. Use a pointed object to press and hold the Reset button. 3. While continuing to hold the Reset button, power the KX III device back on. 4. Continue holding the Reset button for 10 seconds.
Appendix A Connecting a KX III and Cat5 Reach DVI - Provide Extended Local Port Functionality In This Chapter Overview ..................................................................................................98 About the Cat5 Reach DVI ......................................................................98 Connect a KX III and Cat5 Reach DVI ....................................................
Appendix A: Connecting a KX III and Cat5 Reach DVI - Provide Extended Local Port Functionality Connect a KX III and Cat5 Reach DVI Note: The images used in the diagrams are not specific to KX III but the connections are accurate. This section introduces three scenarios involving KVM switches. Connect the Cat5 Reach DVI between any KVM switch and its local console. Connect the Cat5 Reach DVI between two KVM switches. Connect the Cat5 Reach DVI between a computer/server and a KVM switch.
Appendix A: Connecting a KX III and Cat5 Reach DVI - Provide Extended Local Port Functionality 5. Turn on the KVM switch. Tip: The local or remote console can be equipped with a KVM drawer instead of a set of keyboard, mouse and monitor. See the illustration below. To increase the distance between two tiered KVM switches: 1. Set up a remote console by connecting the receiver to a KVM switch. a. Connect a USB CIM to the receiver. b.
Appendix A: Connecting a KX III and Cat5 Reach DVI - Provide Extended Local Port Functionality 5. Turn on both KVM switches. To increase the distance between any computer and a KVM switch: 1. Set up an optional local console with the transmitter. 2. Set up a remote console by connecting the receiver to a KVM switch. 3. Use a Cat5e/6 cable to connect the transmitter and receiver. 4. Connect the transmitter and receiver to an appropriate power source respectively. 5. Connect the computer to the transmitter.
Appendix B Accessing a Paragon II from the KX III In This Chapter Overview ................................................................................................102 Supported Paragon II CIMS and Configurations ...................................103 Connecting the Paragon II to the KX III .................................................108 Overview Connect the Paragon II system to a KX III device that is managed by CC-SG so that Paragon II is accessible from CC-SG.
Appendix B: Accessing a Paragon II from the KX III When you access the Paragon II system from KX III or CC-SG (if the KX III is managed by CC-SG), the Paragon II OSUI login screen appears for you to log in. In this integration, you can perform any OSUI functions implemented with current Paragon II firmware or any KX III function implemented with current KX III firmware except for the virtual media feature. When accessing the Paragon II OSUI through KX III, DO NOT attempt to synchronize the mouse manually.
Appendix B: Accessing a Paragon II from the KX III Paragon CIM Supports Does not support P2CIM-AUSBDUAL Virtual media Smart cards Absolute Mouse mode 104 Servers with USB- or Sun™ USB-type keyboard and mouse ports Automatic skew compensation (when the CIMs are connected to Paragon II, not from a KX III) Intelligent Mouse mode Standard Mouse mode Use with blade chassis Cascaded KVM configurations
Appendix B: Accessing a Paragon II from the KX III KX III-to-KX III Paragon CIM Guidelines The following system configuration guidelines should be followed when you are using Paragon CIMs in a KX III-to-KX III configuration: Concurrent Access Both KX III KVM switches should be configured with the same policy for concurrent access to targets - both PC-Share or both Private.
Appendix B: Accessing a Paragon II from the KX III If a connection to the target is in place from the other KX III, the availability is checked when a connection is attempted. Access is denied or allowed consistent with the PC-Share policy in place for the KX III. Until that time, the availability is not be updated on the other KX III. If access is denied because the target is busy, a notification is displayed.
Appendix B: Accessing a Paragon II from the KX III Paragon II operation mode Public View Mode description Supported? port can be selected and controlled by more than one user, but only one user has keyboard and mouse control at any one time. Timeout, which is configured on the Paragon II, is not supported. Both users will have concurrent keyboard and mouse control.
Appendix B: Accessing a Paragon II from the KX III Connecting the Paragon II to the KX III To connect the Paragon II system to a KX III: 1. Check whether the Paragon II user station that you want to connect to the KX III is implemented with version 4.6 firmware (or later). If not, upgrade it. The Paragon II user station can be one of these: P2-UST P2-EUST P2-EUST/C See Paragon II Help for information on upgrading. 2.
Appendix C Specifications In This Chapter Hardware ...............................................................................................109 Software.................................................................................................130 Hardware KX III Dimensions and Physical Specifications Dominion KX Description Power & III model heat dissipation 8 server Dual Power DKX3-108 ports 110V/240V, 1 remote 50-60Hz user 1.
Appendix C: Specifications Dominion KX Description Power & III model heat dissipation 52 KCAL 1 local port for use at the rack DKX3-232 DKX3-416 DKX3-432 DKX3-464 DKX3-808 110 Dimensions Weight (WxDxH) Operating temp mm F 32 server Dual Power ports 110V/240V, 2 remote 50-60Hz users 1.8A 60W 52 KCAL 1 local port for use at the rack 17.3" x 13.15'' x 1.73'' 9.08lbs 0º - 45º C 439x334x44 4.12kg mm 32º - 113º F 16 server Dual Power ports 110V/240V, 4 remote 50-60Hz users 1.
Appendix C: Specifications Dominion KX Description Power & III model heat dissipation port for use at the rack DKX3-832 DKX3-864 Dimensions Weight (WxDxH) Operating temp Humidity 32 server Dual Power ports 110V/240V, 8 remote 50-60Hz users 1.8A 60W 52 KCAL 1 local port for use at the rack 17.3" x 13.15'' x 1.73'' 9.96lbs 0º - 45º C 0-85 % RH 439x334x44 4.52kg mm 32º - 113º F 64 server Dual Power ports 110V/240V, 8 remote 50-60Hz users 1.
Appendix C: Specifications KX III Supported Target Server Video Resolutions 112 640x350@70Hz 640x350@85Hz 640x400@56Hz 640x400@84Hz 640x400@85Hz 640x480@60Hz 640x480@66.6Hz 640x480@72Hz 640x480@75Hz 640x480@85Hz 720x400@70Hz 720x400@84Hz 720x400@85Hz 800x600@56Hz 800x600@60Hz 800x600@70Hz 800x600@72Hz 800x600@75Hz 800x600@85Hz 800x600@90Hz 800x600@100Hz 832x624@75.
Appendix C: Specifications 1280x960@60Hz 1280x960@85Hz 1280x1024@60Hz 1280x1024@75Hz 1280x1024@85Hz 1360x768@60Hz 1366x768@60Hz 1368x768@60Hz 1400x1050@60Hz 1440x900@60Hz 1600x1200@60Hz 1680x1050@60Hz 1920x1080@60Hz Target Server Video Resolution Supported Connection Distances and Refresh Rates The maximum supported distance is a function of many factors including the type/quality of the Cat5 cable, server type and manufacturer, video driver and monitor,
Appendix C: Specifications Supported KX III Local Port DVI Resolutions 1920x1080@60 1280x720@60 1024x768@60 (default) 1024x768@75 1280x1024@60 1280x1024@75 1600x1200@60 800x480@60 1280x768@60 1366x768@60 1360x768@60 1680x1050@60 1440x900@60 Supported Computer Interface Module (CIMs) Specifications Digital CIMs support Display Data Channels (DDC) and Enhanced Extended Display Identification Data (E-EDID).
Appendix C: Specifications CIM model Dimensions (WxDxH) Weight D2CIM-DVUS Digital CIM that provides digital-to-analog B-DVI conversion and support for virtual media, smartcard/CAC, audio, Absolute and Relative Mouse Synchronization Description 1.7" x 3.5" x 0.8"; 43 x 90 x 19mm 0.25lb; 0.11kg D2CIM-DVUS Digital CIM that provides digital-to-analog B-DP conversion and support for virtual media, smartcard/CAC, audio, Absolute and Relative Mouse Synchronization 1.7" x 3.5" x 0.8"; 43 x 90 x 19mm 0.
Appendix C: Specifications CIM model Description Dimensions (WxDxH) Weight Note that the black connector on the DVUSB CIMs are used for the keyboard and mouse. The gray connector is used for virtual media. Keep both plugs of the CIM connected to the device. The device may not operate properly if both plugs are not connected to the target server.
Appendix C: Specifications Digital CIM Timing Modes Following are the default timing modes that are used when the KX III communicates with a video source via a digital CIM. The timing mode that is used is dependent on the native resolution of the video source. 1920x1080@60Hz 1600x1200@60Hz 1280x1024@60Hz (default resolution applied to digital CIMs) 1440x900@60Hz 1024x768@60Hz See Configuring CIM Ports in online help for more information.
Appendix C: Specifications Digital CIM Standard Modes 1152x864@75Hz VESA 1280x960@60Hz VESA 1280x1024@60Hz VESA 1360x768@60Hz VESA 1400x1050@60Hz VESA 1440x900@60Hz VESA 1600x1200 @60Hz VESA 1680x1050@60Hz VESA 1920x1080@60Hz VESA DVI Compatibility Mode DVI Compatibility Mode may be required if you are using an HDMI CIM to connect to a Dell Optiplex target with an Intel video card, or a Mac ® Mini with an HDMI video port.
Appendix C: Specifications KX III network speed setting 100/Full 100/Half KX III: 100/Half KX III: 100/Half Switch: 100/Full Switch: 100/Full 100/Half 100/Half tion ion tion 100/Full KX III: 100/Half No No Communica Communicat tion ion Switch: 100/Full KX III: 100/Full Switch: 100/Half 10/Full KX III: 10/Half Switch: 10/Full 10/Half 10/Half 100/Half ion No No Communica Communicat tion ion No No No 10/Full Communica Communica Communicat tion tion ion KX III: 10/Half No No No KX III:
Appendix C: Specifications Dell Chassis Cable Lengths and Video Resolutions In order to maintain video quality, Raritan recommends using the following cable lengths and video resolutions when you are connecting to Dell® blade chassis from the KX III: Video resolution Cable length 1024x768@60Hz 50' (15.24 m) 1280x1024@60Hz 50' (15.24 m) 1600x1200@60Hz 30' (9.
Appendix C: Specifications If you are using a Linux® target, the following requirements must be met to use smart card readers with the Raritan device. CCID Requirements If the Raritan D2CIM-DVUSB VM/CCID is not recognized as a smart card reader by your Linux target, you may need to update the CCID driver version to 1.3.8 or above and update the driver configuration file (Info.plist). Operating system CCID requirements RHEL 5 ccid-1.3.8-1.el5 SuSE 11 pcsc-ccid-1.3.8-3.12 ® Fedora Core 10 ccid-1.
Appendix C: Specifications Create a Java® Library Link A soft link must be created to the libpcsclite.so after upgrading RHEL 4, RHEL 5 and FC 10. For example, ln –s /usr/lib/libpcsclite.so.1 /usr/lib/libpcsclite.
Appendix C: Specifications Unsupported Smart Card Readers This table contains a list of readers that Raritan has tested and found not to work with the Raritan device, therefore they are unsupported. If a smart card reader does not appear in the supported smart card readers table or in the unsupported smart card readers table, Raritan cannot guarantee it will function with the device.
Appendix C: Specifications Recommendations for Audio Connections when PC Share Mode is Enabled If you are using the audio feature while running PC Share mode, audio playback and capture are interrupted if an additional audio device is connected to the target. For example, User A connects a playback device to Target1 and runs an audio playback application then User B connects a capture device to the same target. User A's playback session is interrupted and the audio application may need to be restarted.
Appendix C: Specifications In practice, the bandwidth used when an audio device connects to a target is higher due to the keyboard and video data consumed when opening and using an audio application on the target. A general recommendation is to have at least a 1.5MB connection before running playback and capture. However, high video-content, full-color connections using high-target screen resolutions consume much more bandwidth and impact the quality of the audio considerably.
Appendix C: Specifications KX III Supported Keyboard Languages The KX III provides keyboard support for the languages listed in the following table. Note: You can use the keyboard for Chinese, Japanese, and Korean for display only; local language input is not supported at this time for the KX III Local Console functions. For more information about non-US keyboards, see Informational Notes (on page 133).
Appendix C: Specifications Language Regions Keyboard layout Spanish Spain and most Spanish speaking countries Spanish Portuguese Portugal Portuguese Mac Mini BIOS Keystroke Commands The following BIOS commands have been tested on Intel-based Mac® Mini target servers and Mac Lion® servers running Mac Snow Leopard®. The servers were attached to a KX III with D2CIM-DVUSB and D2CIM-VUSB CIMs. See below for the supported keys and any notes.
Appendix C: Specifications Keystroke Description startup mode and temporarily disable login items Press Command-V during startup Start up in Verbose mode.admin Press Command-S during startup Start up in Single-User mode Press Option-N during startup Start from a NetBoot server using the default boot image Press Command-R Start from Lion during startup Recovery1 Virtual Media CIM Dual Virtual Media CIM Mac Lion Server HDMI CIM LION to boot to safe mode.
Appendix C: Specifications Port KVM-over-IP) Protocol, Configurable Port 5000 Description communication between Raritan devices and systems, including CC-SG for devices that CC-SG management is available. By default, this is set to Port 5000, but you may configure it to use any TCP port not currently in use. For details on how to configure this setting, see Network Settings.
Appendix C: Specifications 3. Click OK. Software Supported Operating Systems and Browsers Operating Systems Browsers ® Windows 7 Home Premium SP1 64-bit Internet Explorer® 10 and 11 Firefox® 25 Chrome® 31 Safari® 5.1.
Appendix C: Specifications *Note: Upon upgrading from OS X 10.8.2 to OS X 10.8.3, Safari® may block Java™. JRE Requirements and Browser Considerations for Mac Java Runtime Environment Requirements for Mac Install Java Runtime Environment 7 (JRE)® on PCs and Macs® when using the Virtual KVM Client (VKC) to access target servers via KX III. This ensures in order to provide high performance, KVM-over-IP video processing when remotely accessing target servers/PCs/Macs.
Appendix C: Specifications Events Captured in the Audit Log and Syslog Following is a list and description of the events that are captured by the KX III audit log and syslog: 132 Access Login - A user has logged in to the KX III Access Logout - A user has logged out of the KX III Active USB Profile - The USB profile is active CIM Connected - A CIM was connected CIM Disconnected - A CIM was disconnected Connection Lost - The connection to the target was lost Disconnected User -
Appendix D Informational Notes In This Chapter Overview ................................................................................................133 Java Runtime Environment (JRE) Notes ...............................................133 CIM Notes ..............................................................................................134 Virtual Media Notes ...............................................................................135 Video Mode and Resolution Notes ........................
Appendix D: Informational Notes 4. To clear the Java cache: a. From the Temporary Files Settings dialog, click the Delete Files button. The Delete Temporary Files dialog appears. b. Select the temporary files that you want to delete. c. Click OK. Java Not Loading Properly on Mac If you are using a Mac® and see the following message when connecting to a device from the KX III Port Access Table, Java™ is not loaded properly: "Error while getting the list of open targets, please try again in a few seconds".
Appendix D: Informational Notes Windows 2000 Composite USB Device Behavior for Virtual Media The Windows 2000® operating system does not support USB composite devices, like Raritan’s D2CIM-VUSB, in the same manner as non-composite USB devices. As a result, the “Safely Remove Hardware” system tray icon does not appear for drives mapped by the D2CIM-VUSB and a warning message may appear when disconnecting the device. Raritan has not observed any problems or issues from this message, however.
Appendix D: Informational Notes Cannot Write To/From a File from a Mac Client If you are connecting to the KX III from a Mac® 10.8.5 client running Safari® 6.1 with Java™ 1.7 and cannot write to/from a file on a target server or access virtual media, do the following to correct this: 1. In Safari, select Preferences. 2. Under the Security tab, select Manage Website Settings. 3. Click on "Website for KX3". 4. Select "Run in safe mode" from the drop-down. 5. Restart Safari.
Appendix D: Informational Notes Virtual Media via VKC and AKC in a Windows Environment Windows XP® operating system administrator and standard user privileges vary from those of the Windows Vista® operating system and the Windows 7® operating system. When enabled in Vista or Windows 7, User Access Control (UAC) provides the lowest level of rights and privileges a user needs for an application.
Appendix D: Informational Notes Virtual Media Linux Drive Listed Twice For KX III, users who are logged in to Linux™ clients as root users, the drives are listed twice in the Local Drive drop-down. For example, you will see eg /dev/sdc and eg /dev/sdc1 where the first drive is the boot sector and the second drive is the first partition on the disk. Accessing Virtual Media on a Windows 2000 A virtual media local drive cannot be accessed on a Windows 2000® server using a D2CIM-VUSB.
Appendix D: Informational Notes Video Mode and Resolution Notes Video Image Appears Dark when Using a Mac If you are using a Mac® with an HDMI video port and the video seems too dark, enable DVI Compatibility Mode on the CIM to help resolve the issue. See Configuring CIM Ports Black Stripe/Bar(s) Displayed on the Local Port Certain servers and video resolutions may display on the local port with small black bars at the edge of the screen. If this occurs: 1. Try a different resolution, or 2.
Appendix D: Informational Notes Keyboard Notes French Keyboard Caret Symbol (Linux Clients Only) The Virtual KVM Client (VKC) do not process the key combination of Alt Gr + 9 as the caret symbol (^) when using French keyboards with Linux ® clients. To obtain the caret symbol: From a French keyboard, press the ^ key (to the right of the P key), then immediately press the space bar. Alternatively, create a macro consisting of the following commands: 1. Press Right Alt 2. Press 9. 3. Release 9. 4.
Appendix D: Informational Notes Tilde Symbol From the Virtual KVM Client (VKC), the key combination of Alt Gr + 2 does not produce the tilde (~) symbol when using a French keyboard.
Appendix D: Informational Notes Note: The Keyboard Indicator should be used on Linux systems using Gnome as a desktop environment. When using a Hungarian keyboard from a Linux client, the Latin letter U with Double Acute and the Latin letter O with Double Acute work only with JRE 1.6 (and later). There are several methods that can be used to set the keyboard language preference on Fedora® Linux clients.
Appendix D: Informational Notes Mac Keyboard Keys Not Supported for Remote Access When a Mac® is used as the client, the following keys on the Mac ® keyboard are not captured by the Java™ Runtime Environment (JRE™): F9 F10 F11 F14 F15 Volume Up Volume Down Mute Eject As a result, the Virtual KVM Client (VKC) are unable to process these keys from a Mac client's keyboard.
Appendix D: Informational Notes Audio Audio Playback and Capture Issues Features that May Interrupt an Audio Connection If you use any of the following features while connected to an audio device, your audio connection may be interrupted.
Appendix D: Informational Notes Audio in a Windows Environment On Windows® 64-bit clients, only one playback device is listed on the Connect Audio panel when accessing the device through the Virtual KVM Client (VKC). The audio device is the default device, and is listed on the Connect Audio panel as Java Sound Audio Engine.
Appendix E Frequently Asked Questions In This Chapter General FAQs ........................................................................................146 Remote Access .....................................................................................148 Universal Virtual Media ..........................................................................151 Bandwidth and KVM-over-IP Performance ...........................................152 IPv6 Networking ..............................................
Appendix E: Frequently Asked Questions Question Answer What is Dominion KX III? Dominion KX III is a third-generation digital KVM (keyboard, video, mouse) switch that enables one, two, four or eight IT administrators to access and control 8, 16, 32 or 64 servers over the network with BIOS-level functionality. Dominion KX III is completely hardware- and OS-independent; users can troubleshoot and reconfigure servers even when servers are down.
Appendix E: Frequently Asked Questions Question Answer How does Dominion KX III differ from remote control software? When using Dominion KX III remotely, the interface, at first glance, may seem similar to remote control software such as pcAnywhereTM, Windows® Terminal Services/Remote Desktop, VNC, etc.
Appendix E: Frequently Asked Questions Question Answer How many users can remotely access servers on each Dominion KX III? Dominion KX III models offer remote connections for up to eight users per user channel to simultaneously access and control a unique target server. For one-channel devices like the DKX3-116, up to eight remote users can access and control a single target server.
Appendix E: Frequently Asked Questions Question Answer What is the file size of the applet that’s used to access Dominion KX III? How long does it take to retrieve? The Virtual KVM Client (VKC) applet used to access Dominion KX III is approximately 500KB in size. The following chart describes the time required to retrieve Dominion KX III’s applet at different network speeds: Do you have a Windows KVM Client? 100Mbps Theoretical 100Mbit network speed .
Appendix E: Frequently Asked Questions Question Answer Do you support servers with dual video cards? Yes, dual video cards are supported with an extended desktop configuration available to the remote user. Universal Virtual Media Question Answer Which Dominion KX III models support virtual media? All Dominion KX III models support virtual media. It is available stand-alone and through CommandCenter® Secure Gateway, Raritan’s centralized management appliance.
Appendix E: Frequently Asked Questions Question Answer Is virtual media secure? Yes. Virtual media sessions are secured using 256-bit AES, 128-bit AES or 128-bit RC4 encryption. Does virtual media really support audio? Yes. Audio playback and recording to a server connected to the Dominion KX III is supported. You can listen to sounds and audio playing on a remote server in the data center using the speakers connected to your desktop PC or laptop.
Appendix E: Frequently Asked Questions Question Answer How is bandwidth used in KVM-over-IP systems? Dominion KX III offers totally new video processing that provides flexible, high performance video, efficient use of bandwidth and anytime/anywhere access via LAN, WAN or Internet. The Dominion KX III digitizes compresses and encrypts the keyboard, video and mouse signals from the target server and transmits IP packets over the IP network to the remote client to create the remote session to the user.
Appendix E: Frequently Asked Questions Question Answer What factors affect bandwidth? There are many factors that determine how much bandwidth will be used. The primary factor, noted above, is the amount of change in the target server’s video display. This is dependent on the user’s task and actions. Other factors include the server’s video resolution, networking speed and characteristics, the KVM Client Connection Properties, client PC resources and video card noise.
Appendix E: Frequently Asked Questions Question Answer How do I optimize performance and bandwidth? KX III provides a variety of settings in our remote clients for the user to optimize bandwidth and performance. The default settings will provide an at-the-rack level of performance in standard LAN/WAN environments with economical use of bandwidth. Optimize For. Use this setting to configure the video engine for standard IT/computer applications or for video/broadcast applications. Compression.
Appendix E: Frequently Asked Questions Question Answer What is the maximum remote (over The Dominion KX III is the first and only IP) video resolution supported? KVM-over-IP switch to support full high definition (HD) remote video resolution – 1920x1080 at frame rates up to 30 frames per second with digital audio. In addition, popular widescreen formats are supported, including 1600x1200, 1680x1050 and 1440x900, so remote users can work with today’s higher resolution monitors.
Appendix E: Frequently Asked Questions Question Answer Why does KX III support IPv6 U.S. government agencies and the Department of networking? Defense are now mandated to purchase IPv6-compatible products. In addition, many enterprises and foreign countries, such as China, will be transitioning to IPv6 over the next several years. What is "dual stack" and why Dual stack is the ability to simultaneously support is it required? IPv4 and IPv6 protocols.
Appendix E: Frequently Asked Questions Question Answer What should I do to prepare a server for connection to Dominion KX III? Set the mouse parameter options to provide users with the best mouse synchronization and turn off screensavers and any power management features that affect screen display. What about mouse synchronization? In the past, KVM-over-IP mouse synchronization was a frustrating experience.
Appendix E: Frequently Asked Questions Question Answer Do I have to use hotkeys to switch between blades? Some blade servers require you to use hotkeys to switch between blades. With the Dominion KX III, you don’t have to use these hotkeys. Just click on the name of the blade server, and the Dominion KX III will automatically switch to that blade without the explicit use of the hotkey. Can I access the blade server’s management module? Yes.
Appendix E: Frequently Asked Questions Question Answer Is Absolute Mouse Synchronization supported? Servers with internal KVM switches inside the blade chassis typically do not support absolute mouse technology. For HP blade and some Dell blade servers, a CIM can be connected to each blade, so Absolute Mouse Synchronization is supported. Is blade access secure? Yes. Blade access uses all of the standard Dominion KX III security features such as 128-bit or 256-bit encryption.
Appendix E: Frequently Asked Questions Question Answer How far can my servers be from Dominion KX III? In general, servers can be up to 150 feet (45 m) away from Dominion KX III, depending on the type of server. (See Target Server Video Resolution Supported Connection Distances and Refresh Rates (on page 113)) For the D2CIM-VUSB CIMs that supports virtual media and Absolute Mouse Synchronization, a 100-foot (30 m) range is recommended.
Appendix E: Frequently Asked Questions Question Answer How do I connect a serially controlled (RS-232) device, such as a Cisco router/switch or a headless Sun server, to Dominion KX III? If there are only a few serially controlled devices, they may be connected to a Dominion KX III using Raritan’s P2CIM-SER serial converter. Customers can also consider deploying the Dominion KSX II, an integrated KVM and serial switch. The DKSX-144 features four KVM-over-IP ports and four serial ports.
Appendix E: Frequently Asked Questions Question Answer Can I use a USB keyboard or mouse at the local port? Yes. The Dominion KX III has USB keyboard and mouse ports on the local port. Dominion KX III switches do not have PS/2 local ports. Customers with PS/2 keyboards and mice should utilize a PS/2 to USB adapter. Is there an onscreen display (OSD) for local, at-the-rack access? Yes, but Dominion KX III’s at-the-rack access goes way beyond conventional OSDs.
Appendix E: Frequently Asked Questions Question Answer What is the extended local port? The Dominion KX2-808, KX2-832 and KX2-864 featured an extended local port. The corresponding Dominion KX III models do not have an extended local port. Instead all KX III models have a tiering port. To extend the KX III's digital local port, you can use the Raritan Cat5 Reach DVI product for local and remote access up to 500 meters.
Appendix E: Frequently Asked Questions Question Answer What type of power strips does Dominion KX III support? Raritan’s Dominion PX™ and Remote Power Control (RPC) power strips. These come in many outlet, connector and amp variations. Note that you should not connect the PM series of power strips to the Dominion KX III as these power strips do not provide outlet-level switching. How many PDUs can be connected to a Dominion KX III? Up to eight PDUs can be connected to a Dominion KX III device.
Appendix E: Frequently Asked Questions Question Answer Can I access Dominion KX III over a wireless connection? Yes. Dominion KX III not only uses standard Ethernet, but also very conservative bandwidth with very high quality video. Thus, if a wireless client has network connectivity to a Dominion KX III, servers can be configured and managed at the BIOS level wirelessly. Does the Dominion KX III offer dual gigabit Ethernet ports to provide redundant failover or load balancing? Yes.
Appendix E: Frequently Asked Questions Question Answer I’m having problems connecting to the Dominion KX III over my IP network. What could be the problem? The Dominion KX III relies on your LAN/WAN network. Some possible problems include: Ethernet auto-negotiation. On some networks, 10/100 auto-negotiation does not work properly, and the Dominion KX III unit must be set to 100 Mb/full duplex or the appropriate choice for its network. Duplicate IP address.
Appendix E: Frequently Asked Questions Question Answer How do I physically connect multiple Dominion KX III devices together into one solution? To physically connect multiple KX III devices together for consolidated local access, you can connect the Tiering ports of multiple "tiered" (or "cascaded") KX III switches to a "base" KX III using the Tiering port of the KX III. You can then access the servers connected to your KX III devices from a single point in the data center via a consolidated port list.
Appendix E: Frequently Asked Questions Question Answer Do I have to physically connect Dominion KX III devices together? Multiple Dominion KX III units do not need to be physically connected together. Instead, each Dominion KX III unit connects to the network, and they automatically work together as a single solution if deployed with Raritan’s CommandCenter Secure Gateway (CC-SG) management appliance. CC-SG acts as a single access point for remote access and management.
Appendix E: Frequently Asked Questions Question Answer What type of video is supported by Our CIMs have traditionally supported analog your CIMs? VGA video. Three new CIMs support digital video formats, including DVI, HDMI and DisplayPort. These are the D2CIM-DVUSB-DVI, D2CIM-DVUSB-HDMI and D2CIM-DVUSB-DP. Can I use computer interface modules (CIMs) from Paragon, Raritan’s analog matrix KVM switch, with Dominion KX III? Yes.
Appendix E: Frequently Asked Questions Question Answer Is the Dominion KX III FIPS 140-2 Certified? The Dominion KX III uses an embedded FIPS 140-2 validated cryptographic module running on a Linux platform per FIPS 140-2 implementation guidelines. This cryptographic module is used for encryption of KVM session traffic consisting of video, keyboard, mouse, virtual media and smart card data.
Appendix E: Frequently Asked Questions Question Answer Does Dominion KX III support strong passwords? Yes. The Dominion KX III has administrator-configurable, strong password checking to ensure that user-created passwords meet corporate and/or government standards and are resistant to brute force hacking. Can I upload my own digital Yes.
Appendix E: Frequently Asked Questions Question Answer Do enterprise and SMB customers use Yes. However, the most aggressive smart cards, too? deployment of smart cards is in the U.S. federal government. Which CIMs support smart card/CAC? The D2CIM-DVUSB, D2CIM-DVUSB-DVI, D2CIM-DVUSB-HDMI and D2CIM-DVUSB-DP are the required CIMs. Which smart card readers are supported? The required reader standards are USB CCID and PC/SC.
Appendix E: Frequently Asked Questions Question Answer What auditing or logging does Dominion KX III offer? For complete accountability, Dominion KX III logs all major user events with a date and time stamp. For instance, reported events include (but are not limited to): user login, user logout, user access of a particular server, unsuccessful login, configuration changes, etc. Can Dominion KX III integrate with Yes.
Appendix E: Frequently Asked Questions Question Answer Where do I find documentation on the Dominion KX III? The documentation is available at raritan.com. The documentation is listed by firmware release. What documentation is available? A Quick Setup Guide, online help, a PDF version of the help in the form of an Administrators Guide and a Users Guide, as well as Release Notes and other information are available.
Appendix E: Frequently Asked Questions Question Answer In general, KX II customers can continue to How do I migrate from the Dominion KX II to Dominion KX III? use their existing switches for many years. As their data centers expand, customers can purchase and use the new KX III models. Raritan’s centralized management appliance, CommandCenter Secure Gateway (CC-SG) Release 6.0 supports KX II and KX III switches seamlessly. Will my existing KX II CIMs work with Dominion KX III switches? 176 Yes.
Index A About Connection Properties • 27 About the Cat5 Reach DVI • 98 Absolute Mouse Synchronization • 42 Accent Symbol (Windows XP Operating System Clients Only) • 140 Access a Virtual Media Drive on a Client Computer • 56 Access and Copy Connection Information • 28, 31 Access and Display Favorites • 84 Access Connection Properties • 27 Accessing a Paragon II from the KX III • 102 Accessing a Target Server • 85 Accessing Virtual Media on a Windows 2000 • 138 Active KVM Client (AKC) Help • 7, 72, 150 Activ
Index D F Default Connection Property Settings Optimized for Best Performance • 28 Dell Chassis Cable Lengths and Video Resolutions • 120 Digital Audio • 64 Digital CIM Established and Standard Modes • 116, 117 Digital CIM Established Modes • 117 Digital CIM Standard Modes • 118 Digital CIM Timing Modes • 117 Disable Java Caching and Clear the Java Cache • 133 Disable 'Protected Mode' • 74 Disconnect • 21 Disconnect from an Audio Device • 70 Disconnect from Virtual Media Drives • 58 Disconnecting Mac and
Index Keyboard Macros • 34 Keyboard Notes • 140 KX III Device Photos and Features • 2 KX III Dimensions and Physical Specifications • 109 KX III Interface and Navigation • 16 KX III KVM Client Applications • 7 KX III Local Console - KX III End User Help • 24, 85 KX III Local Console Factory Reset • 96 KX III Local Console Interface • 7, 24 KX III Online Help • 8 KX III Prerequisites • 53 KX III Remote and Local Console Interfaces • 7 KX III Remote Console - KX III End User Help • 75 KX III Remote Console I
Index Resetting the KX III Using the Reset Button on the Device • 96 Resolving Issues with Firefox Freezing when Using Fedora • 145 Return to the KX III Local Console Interface Default Hot Key • 87 Root User Permission Requirement • 59 S Saving Audio Settings • 67, 68 Scaling • 52 Scan for Targets • 81 Scan for Targets - Local Console • 93 Scanning Port Slide Show - Local Console • 90 Scanning Ports - Local Console • 78, 89 Scanning Ports - Remote Console • 17, 19, 50, 77, 89 Scanning Ports Slide Show - R
Index Using a Windows Keyboard to Access Mac Targets • 128 Using Scan Port Options • 80 V Version Information - Virtual KVM Client • 71 Video Image Appears Dark when Using a Mac • 139 Video Mode • 29 Video Mode and Resolution Notes • 86, 139 Video Properties • 37 View by Group Tab • 19 View by Search Tab • 19 View Options • 51 View Status Bar • 51 View Toolbar • 51 Virtual KVM Client (VKC) Help • 7, 25, 72, 150 Virtual KVM Client (VKC) Smart Card Connections to Fedora Servers • 145 Virtual Media • 53 Virt
U.S./Canada/Latin America Monday - Friday 8 a.m. - 6 p.m. ET Phone: 800-724-8090 or 732-764-8886 For CommandCenter NOC: Press 6, then Press 1 For CommandCenter Secure Gateway: Press 6, then Press 2 Fax: 732-764-8887 Email for CommandCenter NOC: tech-ccnoc@raritan.com Email for all other products: tech@raritan.com China Europe Europe Monday - Friday 8:30 a.m. - 5 p.m. GMT+1 CET Phone: +31-10-2844040 Email: tech.europe@raritan.com United Kingdom Monday - Friday 8:30 a.m. to 5 p.m.
