Setup guide

Dominion
®
KX II - Frequently Asked Questions
©Copyright Raritan, Inc. 2007 Page 3 of 13 Rev. October 2007
What is the file size of the
applet that’s used to access
Dominion KX II? How long
does it take to retrieve?
The Virtual KVM Client applet used to access Dominion KX II is
approximately 500KB in size. The following chart describes the time
required to retrieve Dominion KX II’s applet at different network
speeds:
100Mbps
Theoretical 100Mbit
network speed
0.05
seconds
60Mbps
Likely practical
100Mbit network
speed
0.08
seconds
10Mbps
Theoretical 10Mbit
network speed
.4
seconds
6Mbps
Likely practical 10Mbit
network speed
.8
seconds
512Kbps
Cable modem
download speed
(typical)
8
seconds
How do I access servers
connected to Dominion KX II
if the network ever becomes
unavailable?
Dominion KX II offers a dedicated modem port for attaching an
external modem. With an externally-connected modem, servers can
still be remotely accessed in the event of a network emergency.
Furthermore, Dominion KX II’s local ports always allow access to
servers from the rack, no matter the network condition.
Do you have a non-Windows
client?
Yes. Both the Virtual KVM Client and the Multiplatform Client (MPC),
allow non-Windows users to connect to target servers through the
Dominion KX I and KX II switches. MPC can be run via Web browsers
and standalone. Please refer to Raritan’s Dominion KX II and MPC
User Guides for more information.
My modem connection
dropped and I got the error
message “There was an
unexpected communications
error – connection
terminated.” What should I
do?
This might have happened based on the frequency with which the user
tried to connect via modem. Reboot the KX unit and modem, and for
future connections, wait at least two (2) minutes between attempts.
Universal Virtual Media
What Dominion KX II models
support virtual media?
All Dominion KX II models support virtual media. It is available
standalone and through CommandCenter Secure Gateway, a
centralized management appliance.
What types of virtual media
does the Dominion KX II
support?
Dominion KX II supports the following types of media: internal and
USB-connected CD/DVD drives, USB mass storage devices, PC hard
drives and ISO images.
What is required for virtual
media?
The new D2CIM-VUSB CIM is required for virtual media. It supports
virtual media sessions to target servers supporting the USB 2.0
interface. Available in economical 32 and 64 quantity CIM packages,
this new CIM supports Absolute Mouse Synchronization as well as
remote firmware update.
Is virtual media secure?
Yes. Virtual media sessions are secured using 128 bit AES or RC4
encryption.
Distributed by Communications Supply Corporation
www.gocsc.com 1.877.462.7279