User guide

82 DOMINION KX USER GUIDE
QUESTION ANSWER
Can two people access the
same server, one remotely
and one from the local
port?
Yes, the local port is completely independent of the remote “ports.” The
local port can access the same server using the PC Share feature.
In order to access
Dominion KX from a
client, what hardware,
software, or network
configuration is required?
Because Dominion KX is completely Web-accessible; it does not require
proprietary software to be installed on clients used for access. (Although
an optional installed client is available on the Raritan Web site
(
www.raritan.com) for the purposes of accessing Dominion KX via
modem).
Dominion KX can be accessed through major Web browsers including:
Internet Explorer, Netscape, Mozilla, and Firefox. Dominion KX can now
be accessed on Windows, Linux, SUN Solaris, and Macintosh desktops,
with the introduction of Raritan’s Java-based Multi Platform Client
(MPC).
Dominion KX administrators can also perform remote management (set
passwords and security, rename servers, change IP address, etc.). To
perform remote management from a given workstation, you must also
have Java Runtime Environment of v1.4.2.05 or later installed.
What is the file size of the
applet used to access
Dominion KX? How long
does it take to retrieve?
The applet used to access Dominion KX is approximately 1.4MB in size.
The following chart describes the time required to retrieve Dominion
KX’s applet at different network speeds:
100Mbps
Theoretical 100Mbit
network speed
0.1
seconds
60Mbps
Likely practical 100Mbit
network speed
0.2
seconds
10Mbps
Theoretical 10Mbit
network speed
1.1
seconds
6Mbps
Likely practical 10Mbit
network speed
2
seconds
512Kbps
Cable modem download
speed (typical)
22
seconds
56Kbps
Dial-up modem
theoretical speed
3
minutes
38Kbps
Likely practical dial-up
modem speed
5
minutes
How do I access servers
connected to Dominion
KX if the network ever
becomes unavailable?
Dominion KX offers a dedicated modem port for attaching an external
modem. With this dedicated modem, your servers can still be remotely
accessed in the event of a network emergency. Furthermore, Dominion
KX’s local ports always allow access to your servers from the rack, no
matter the network condition.
Can non-Windows users
use RRC?
Yes, using Raritan MPC, non-Windows users can connect to target
servers through the Dominion KX. MPC can be run via Web browsers
and standalone. Please refer to Raritan’s MPC User Guide for more
information.
My connection dropped
and I got the error message
“There was an unexpected
communications error –
connection terminated” –
what should I do?
This might happen based the frequency with which you try to connect via
modem. Reboot the KX unit and modem, and for future connections, wait
at least two (2) minutes between attempts.